deroucheau

Handmade knits & accessories.

Boston, Massachusetts · 1606 Sales

deroucheau

Handmade knits & accessories.

Boston, Massachusetts 1606 Sales On Etsy since 2010

5 out of 5 stars
(359)
Deanna DeRoucheau

Contact shop owner

Deanna DeRoucheau

Reviews

Average item review
5 out of 5 stars
(359)
lyn biner

lyn biner on Apr 25, 2017

5 out of 5 stars

Just in time for our blasts of winter.....All good....thank you.....Lyn

hjeliason90

hjeliason90 on Mar 7, 2017

5 out of 5 stars

Custom order of a blanket. It is gorgeous! It arrived on the time. Very well made and beautiful.

kfitzhenry

kfitzhenry on Mar 2, 2017

5 out of 5 stars

Got this scarf in the Blackstone color and absolutely love it. It is soft, cozy, and beautiful. The yarn is gorgeous -- black with flecks of color. I am very sensitive to itchy materials, and found this scarf to be wonderfully soft. I will most certainly be purchasing items from this seller again.

View all 359 reviews

Updates

The Nantucket Throw in the color way Wheat heart

Tagged in this photo

Scarf & hat orders being prepared for packaging & shipment!

About

DeRoucheau Handmade Knits.

Deanna DeRoucheau.
California native, currently residing in Boston, Massachusetts.
currently working on my BFA in Fashion Merchandising at Academy of Art University.

I started knitting when I was about 12 years old.
My mom and sister both taught me how to knit.
A few years later I taught myself how to crochet through crocheting books and endless tutorials on YouTube.

I love that I can create something totally from scratch, with my own hands and know that it's as unique as a finger print.
Every item is original and carefully handcrafted by me, made with lots of love, just for you!

If you have any questions, feel free to leave a message and I will get back to you ASAP.

[ blog ] - deroucheau.blogspot.com
[ twitter ] - twitter.com/deroucheau - @deroucheau
[ Instagram ] - @deroucheau
[ pinterest ] - http://pinterest.com/deroucheau

Thank you for supporting handmade!
♥ ☮

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Shop members

  • Deanna DeRoucheau

    Owner, Designer, Photographer

    art student. knitter. crocheter. professional daydreamer & wanderluster. grabbing inspiration from all around.

Shop policies

Last updated on January 31, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
>> payment
i only accept paypal or credit cards as form of payment on all orders.

i do not accept money orders, personal checks, etc.

if payment has not been made within three days of purchase, the order will be canceled.
Shipping
>> turn around time
because all items are made by me, please allow up to two and a half weeks for your item to be made and ready for shipment.

>> u.s orders
i ship all orders via usps first class mail or priority mail.
a tracking number is always provided and orders should arrive within 2-3 business days.

>> international orders
all international orders are shipped via usps priority mail which takes 6-10 days to receive.
a tracking number is always provided.
import taxes are the responsibility of the customer.

>> lost items
deroucheau handmade knits is not responsible for items that are damaged, lost, or stolen during the shipping process. once they have been shipped out they become property of the united states postal service and i do not give refunds for this issue.

>> shipping upgrades
if you would like to upgrade shipping for a faster shipping service or add insurance to your package, please contact me and i would be happy to do this for you.

>> contact
shop.deroucheau [!at] live.com
Refunds and Exchanges
>> refunds, returns, exchanges...
because all orders are made to order specifically for your style and color preference, i do not accept returns or exchanges.
in certain circumstances that i may accept exchanges items must be sent back within five days of the item being received and items must be in the same condition in which it was originally sent.
the price of shipping will not be refunded and i must be contacted before shipping the item back to me and all shipping costs are the responsibility of the customer and are non refundable. There is a 15% restocking fee for returns.

all sales are final on custom orders, sale items, and wholesale orders.

>> lost items
i am not responsible for items that are damaged, lost, or stolen during the shipping process. once they have been shipped out they become property of the united states postal service and i do not give refunds for this issue.
Additional policies and FAQs
>> custom orders
i welcome all custom orders.
if you see something that you like and would like me to recreate something similar for you please contact me with a photo of the item that you would like recreated.

>> wholesale orders
i love doing wholesale orders for small businesses, boutiques, etc.
please contact me for pricing and minimums.

>> feedback
i would love to hear your feedback on all orders placed, it really helps me and other customers know how i am doing, and how my work is. i appreciate every piece of feedback i receive and it helps deroucheau handmade knits grow & thrive.

if, for any reason, something went wrong with your order, please contact me before leaving feedback and i can help resolve any issues.