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deroucheau

Handmade knits & accessories.

Boston, Massachusetts · 1581 Sales

deroucheau

Handmade knits & accessories.

Boston, Massachusetts 1581 Sales On Etsy since 2010

5 out of 5 stars
(353)

deroucheau is taking a short break

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Note from shop owner DeRoucheau is away until Friday, November 18.

Note from shop owner

Last updated on Nov 18, 2016

DeRoucheau is away until Friday, November 18.

Deanna DeRoucheau

Contact shop owner

Deanna DeRoucheau

Updates

Photographing The Nantucket Throw blanket heart_eyes

Tagged in this photo

Currently loving these cozy fall colorsmaple_leaffallen_leafherbheart_eyes
A wholesale order of Le Fleur, for a Canadian store!
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About

DeRoucheau Handmade Knits.

Deanna DeRoucheau.
California native, currently residing in Boston, Massachusetts.
currently working on my BFA in Fashion Merchandising at Academy of Art University.

I started knitting when I was about 12 years old.
My mom and sister both taught me how to knit.
A few years later I taught myself how to crochet through crocheting books and endless tutorials on YouTube.

I love that I can create something totally from scratch, with my own hands and know that it's as unique as a finger print.
Every item is original and carefully handcrafted by me, made with lots of love, just for you!

If you have any questions, feel free to leave a message and I will get back to you ASAP.

[ blog ] - deroucheau.blogspot.com
[ twitter ] - twitter.com/deroucheau - @deroucheau
[ Instagram ] - @deroucheau
[ pinterest ] - http://pinterest.com/deroucheau

Thank you for supporting handmade!
♥ ☮

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Around the web

Shop members

  • Deanna DeRoucheau

    Owner, Designer, Photographer

    art student. knitter. crocheter. professional daydreamer & wanderluster. grabbing inspiration from all around.

Shop policies

Last updated on April 1, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
>> payment
i only accept paypal or credit cards as form of payment on all orders.

i do not accept money orders, personal checks, etc.

if payment has not been made within three days of purchase, the order will be canceled.
Shipping
>> turn around time
because all items are made by me, please allow up to two and a half weeks for your item to be made and ready for shipment.

>> u.s orders
i ship all orders via usps first class mail or priority mail.
a tracking number is always provided and orders should arrive within 2-3 business days.

>> international orders
all international orders are shipped via usps priority mail which takes 6-10 days to receive.
a tracking number is always provided.
import taxes are the responsibility of the customer.

>> lost items
deroucheau handmade knits is not responsible for items that are damaged, lost, or stolen during the shipping process. once they have been shipped out they become property of the united states postal service and i do not give refunds for this issue.

>> shipping upgrades
if you would like to upgrade shipping for a faster shipping service or add insurance to your package, please contact me and i would be happy to do this for you.

>> contact
shop.deroucheau [!at] live.com
Refunds and Exchanges
>> refunds, returns, exchanges...
because all orders are made to order specifically for your style and color preference, i do not accept returns or exchanges.
in certain circumstances that i may accept exchanges items must be sent back within five days of the item being received and items must be in the same condition in which it was originally sent.
the price of shipping will not be refunded and i must be contacted before shipping the item back to me and all shipping costs are the responsibility of the customer and are non refundable. There is a 10% restocking fee for returns.

all sales are final on custom orders, sale items, and wholesale orders.

>> lost items
i am not responsible for items that are damaged, lost, or stolen during the shipping process. once they have been shipped out they become property of the united states postal service and i do not give refunds for this issue.
Additional policies and FAQs
>> custom orders
i welcome all custom orders.
if you see something that you like and would like me to recreate something similar for you please contact me with a photo of the item that you would like recreated.

>> wholesale orders
i love doing wholesale orders for small businesses, boutiques, etc.
please contact me for pricing and minimums.

>> feedback
i would love to hear your feedback on all orders placed, it really helps me and other customers know how i am doing, and how my work is. i appreciate every piece of feedback i receive and it helps deroucheau handmade knits grow & thrive.

if, for any reason, something went wrong with your order, please contact me before leaving feedback and i can help resolve any issues.