derstinedesigns' Shop Policies
All of my pillows, table runners, wall hangings and quilts are pieced by me. Wall hangings and quilts are quilted by long arm quilting service, Lorac Designs. They are bound by me and have an embroidered signature on the lower back.
Paypal is my preferred method of payment. It's quick and easy - feel free to ask me any questions about how to use it if you're new. If Paypal is not possible for you, I will accept a money order. If you are outside the United States, you must use Paypal for payment - no exceptions.
Please complete payment for your purchases within three days of the sale. Unless I hear from you, if payment is not received within this time frame, the sale will be cancelled.
Your order will ship as soon as possible after payment is received - usually by the next business day. I will ship by the cheapest method unless you request otherwise. Items will be carefully packed in a padded envelope or box, as appropriate.
If you are a local friend and we can arrange delivery in person, please wait for me to issue you a custom listing with no shipping charges.
Refunds and Exchanges
I hope that you are satisfied with your purchases. If anything is wrong with your items, please contact me within three days of receiving your order so that I can correct the situation. I will do everything possible to make sure that you are happy! I am not, however, responsible for the item once it has shipped or for damage incurred during shipment. Please request insurance prior to payment if you wish to add this option.
Last Updated February 5, 2011