OrchidCorsetry

Bespoke corsets and lingerie to inspire passion.

Shrewsbury, United Kingdom

OrchidCorsetry is taking a short break

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Note from shop owner The Etsy shop is temporarily closed but you can still find us at www.orchidcorsetry.co.uk for exquisite handmade corsetry and other treasures!

Note from shop owner

Last updated on Jul 9, 2020

The Etsy shop is temporarily closed but you can still find us at www.orchidcorsetry.co.uk for exquisite handmade corsetry and other treasures!

Beth Billingsley

Contact shop owner

Beth Billingsley

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About OrchidCorsetry

Sales 139
On Etsy since 2007

Shop policies

Last updated on January 10, 2013
At Orchid we work with passion, precision and are world renowned for our excellent customer service. We hope you will be as delighted with your custom corset as our many returning customers, and to ensure that you are, here are a few words about our policies and ways of working.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Each corset that leaves our studio has been handcrafted with the greatest attention to detail and built to ensure the most exquisite fit, but if you are unhappy with an aspect of your order please get in touch with us within 7 days of receiving the corset to let us know. If the issue surrounds the fit of the corset then we will gladly check the measurements for you. Do remember that it is your responsibility to provide the most accurate measurements that you can as we will be unable to refund work that is made correctly to the information provided to us. Return postage is the responsibility of the sender
Ready made or sale items are only returnable if the corset is not as advertised, or if measurements differ from the stated sizes by more than 1/2". Please check the measurements against your own carefully as you cannot return the item if our stated sizing is correct. Return postage is the responisbility of the sender.
Damage or loss of the parcel in transit will be dealt with through the appropriate courier (usually royal mail) and compensation will be sent when the claim has been processed by them.

Please do not send anything back to us before we have confirmed your request in writing.
Payment
We offer two main options for payment. The most traditional one is that the full balance is paid to us once we have discussed your order, ready for us to begin your commission. In order to meet our clients budgets we will also accept a 1/4 deposit upon comfirmation of the order with the remaining funds transferred before the corset is ready to leave the studio. In all circumstances payment must be cleared before we ship. Ready made or sale items must be paid in full to be secured for you.

Cancellations are difficult with a custom order- we invest a great deal of time in discussing the challenges of each order with our clients as well as the physical outlay of materials and hours of labour. Please carefully consider your purchase as we may be unable to refund you in full.
Shipping
We always ship via fully insured and tracked mail services, especially overseas to ensure your corset reaches you in a timely fashion. Overseas orders often can mean shipping delays, particularly where Customs are involved. Please take this into consideration with your deadlines. We often say to allow around 4 weeks for delivery outside the UK.

Custom and excise will often add a charge for orders outside the EU so please be prepared for this. It is your responsibility to pay these fees and to ensure that you collect the parcel within the mail services stated time frames. Any parcel returned to us because of unpaid customs fees will require postage to be paid a second time before we can ship the parcel to you again.
Additional policies and FAQs
We always treat our clients with the respect and privacy that they deserve and as such, we request that all communication with us is polite, and that any images sent to us are appropriate for a professional working relationship.