I really hope that you will enjoy shopping here and remember to check back often since I frequently add new pieces of jewelry!
ALL OF MY DESIGNS ARE MADE TO ORDER so it might take 1-3 days before it´s ready to be shipped. Please let me know if you have something in particular in mind or if you would like me to alter a item according to what you´re looking for. I am always willing to change a item, within reason, to suit your individual style needs!
I always try my very best to represent my pieces accurately with info and pictures. Please keep in mind that color may vary from monitor to monitor and whenever dealing with natural materials, there is always some variation in textures and color.
All natural stones have variations from piece to piece and may differ slightly from the ones I´ve photographed in each listing. If you would like to see how your exact piece will look, just send me an convo :-D
The best way to take care of the designs is to not wear them while you are spraying perfume, go swimming or taking a bath or showering or doing you hair with hairspray (put the jewelry on when you´re done!). Also remember that all sterling silver tarnish after a while. To remove it just use quality polish, be careful with the freshwater pearls though. They are a bit sensitive.
I recommend you to keep sterling silver jewelry in a airtight case or bag if not wearing them to slow down the tarnishing process. An anti-tarnish strip within a ziplock bag will help fight against tarnish. Don´t keep your silver jewelry in your bathroom. The oxidation process on silver jewelry will speed up because of the humidity and tarnish your jewelry faster.
Thank you for visiting my little jewelry shop!
Accepted payment methods
Returns and exchanges
All items are returnable within 7 days of receiving them (for international buyers it´s 14 days). Please convo me as soon as possible. I can offer a refund or exchange for another item in my shop if you like. Unfortunately, I can't offer to pay for return shipping, so the buyer will be responsible for all shipping costs.
Your refund for the item will be sent via PayPal after I receive the item from you.
If your package is damaged upon delivery – take a photo first before opening, then photo the contents for insurance purposes. Any returned items must be returned in their original packaging (or with very similar protective materials) and proof of return shipping must be provided (scanned receipt for example).
Custom orders are final and not returnable, unless there has been some error in my part or the piece is faulty. If that´s the case, please send me a convo as soon as possible!
All extra shipping fees are the responsibility of the buyer.
You don´t need to have a PayPal account to be able to pay through PayPal. You can use credit/debit card to pay through Paypal without a Paypal account. If you need more info on how it works, check this link out http://www.etsy.com/storque/make/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
For custom orders; If the payment is not received within 3 days, I will cancel the sale and re-list the jewelry piece so other customers may have a chance to purchase the item.
IMPORTANT! Please make sure that your Etsy shipping address and your PayPal address are the same to avoid shipping delays or other problems. I always ship to the address on your PayPal account unless you would like your package shipped elsewhere. If you do, please write that address in "message to seller" during check-out or send me a convo. DesignByThyll is not responsible for lost items. If you would like the package sent with a tracking number it will be a cost added to the item you wish to buy. Please click on 'special shipping' in the menu to the left in the shop to find that listing.
I will convo you letting you know when your package will be shipped. But if for some reason you haven´t received a convo about it in 3 days after your purchase from me you can either check the shipping status under the 'purchased' link in the top menu or just send me a convo and ask :)
FREE SHIPPING WORLDWIDE! But if you want the item shipped to you with with delivery confirmation and tracking nuber, that cost 50 swedish kronor (within Sweden). If you want that, please send me a convo before you make your purchase, so I can add the cost on the item you wish to purchase.
International buyers: if you want the package to be sent with tracking number or an extra speedy delivery, send me aconvo before you make the purchase. That cost will be added to your purchase.
Normally within Europe it usually takes less than a week for a package to arrive. Outside Europe it takes about 2-6 weeks for a package from Sweden to reach overseas (sometimes longer to China or Russia).
IMPORTANT: Once an item has been delivered according to the Post office, DesignByThyll is no longer responsible for the package.
If you want tracking info you need to contact me first, because that cost is not included in the regular free shipping that DesignByThyll offers and needs therefor to be added to the cost of the item you wish to purchase.
Some international shipments have additional taxes and/or fees. These are the responsibility of the buyer.
Additional policies and FAQs
Please feel free to convo me with any questions or concerns! Thank you for your time.