winkdesignuk

It's all about the Fun! Cards, Pins, Prints & Puns!

Wimborne Minster, United Kingdom
10,531 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Personalised greetings cards, art prints, stationery and gifts...

featuring all manner of cute and brilliant stuff including tea, gin, dogs, cats, rabbits, bears, birds, coffee, camper vans... and more! I'm also quite partial to animal puns 😆

Perfect ideas for unusual, unique and thoughtful gifts for the special people and special occasions in your life, whether it be to celebrate a birthday, anniversary, wedding, civil partnership, new baby, graduation, new job, retirement, milestone birthday, or just because!

Instagram: www.instagram.com/winkdesignuk
Twitter: www.twitter.com/winkdesignuk
Pinterest: www.pinterest.com/winkdesignuk

Announcement

Last updated on Feb 16, 2021

Personalised greetings cards, art prints, stationery and gifts...

featuring all manner of cute and brilliant stuff including tea, gin, dogs, cats, rabbits, bears, birds, coffee, camper vans... and more! I'm also quite partial to animal puns 😆

Perfect ideas for unusual, unique and thoughtful gifts for the special people and special occasions in your life, whether it be to celebrate a birthday, anniversary, wedding, civil partnership, new baby, graduation, new job, retirement, milestone birthday, or just because!

Instagram: www.instagram.com/winkdesignuk
Twitter: www.twitter.com/winkdesignuk
Pinterest: www.pinterest.com/winkdesignuk

Items

10531 Sales
 

All Items

Michelle Lancaster - Wink Design

Contact shop owner

Michelle Lancaster - Wink Design

Reviews

Average item review
5 out of 5 stars
(1981)
See reviews that mention:
Quality 346 Shipping 402 Customer service 190

About winkdesignuk

Sales 10,531
On Etsy since 2011

Welcome to Wink Design, home of illustrated loveliness! Personalised prints, cards & gifts to make you smile.

Wink Design was founded in 2009 by me, Michelle Lancaster, a multi award winning Designer and Illustrator. I work from my studio on the sunny south coast, and I'm ably assisted (well, hindered) by Toffee, my cockapoo (otherwise known as the #fuzzyfacedidiot).

I've always had a love for drawing, and when I was younger I was at my happiest when surrounded by paper and coloured pencils, drawing cute characters. Later, I used to do things like draw silly cartoon strips to make my friends laugh - usually about something random that had happened - I'd put a funny spin on it and draw little characters to represent us all. I got a real thrill from seeing them laugh when they read it. I've always loved humour, and nothing makes me happier than making people laugh. My love of art eventually led me in to a Graphic Design degree at University, where I honed my skills. I left with a First Class Degree, the skills I needed to take my business forward, and a passion for design.

Now I'm running my own business, designing and making all sorts of wonderful items, from art prints to greetings cards, to enamel pins, stationery and small gifts, with a little touch of humour here, and a cute character there. I love bright colours and fun designs, and I bring a little bit of me into everything I do. One of the best things about what I do is being able to help my customers find the perfect card, print or thoughtful gift - one which will make both the gift giver, and the recipient smile!

My personalised cards and prints can be tweaked to suit your requirements - so they'll be totally unique! Many of my products are specially created to be given as gifts for birthdays, weddings, anniversaries, at Christmas, and Mother’s Day and Father’s Day. Hopefully I have something for everyone, but I always welcome requests for designs to fit your occasion.

If you’re looking for something a little bit different, something fun, or totally personal, as a gift for someone special (or as a treat for yourself!), have a look at my range - I'm sure you'll find something you love.

DELIVERY - If you're anything like me, when you order something you want it straight away! That's why I have a fast turnaround - typically dispatching orders within 1 business day - so you can get your hands on all the lovely stuff as soon as possible. Ooh, speedy.

Artwork and designs are Copyright © Wink Design Ltd. All rights reserved

Shortlisted: notonthehighstreet.com 2014 Make Awards

Winner: notonthehighstreet.com 2015 Make Awards

Winner: notonthehighstreet.com 2016 Make Awards

Shop members

  • Michelle Lancaster

    Owner, Designer, Creator

    I'm a designer & illustrator of lovely art prints, cards and gifts, which I create here in my little studio on the sunny south coast of the UK. I'm never seen without a mug of tea close to hand. And possibly a small biscuit.

  • Fuzzyfacedidiot

    Assistant, Borky Idiot

    Toffee the Wink Design Cockapoo (otherwise known as the Fuzzyfacedidiot) is on hand every day to hinder me, fall asleep on the mail sacks, bark at the delivery men, and generally snooze on the job.

Production partners

  • Badge manufacturer

    Leeds, England

    Make badges for me using my designs

  • Clothing Manufacturer

    Leicester, England

    Supplier of clothing blanks for me to print my designs onto

  • Coaster manufacturer

    Peterborough, England

    They print my designs onto coasters for me

  • Enamel Pin Manufacturer

    Bristol, England

    They make pins from my designs

  • Framing House

    Northampton, England

    Hand made frames

  • Framing house

    Northampton, England

    Hand made frames

  • Manufacturing Company

    Hartlepool, England

    Laser cutting and Printing company

  • Manufacturing Company

    Hartlepool, England

    Laser cutter and printer

  • Printing company

    United Kingdom

    Printing services

  • Sticker Printing Company

    Redditch, England

    Sticker Printing Company

  • Sublimation printer

    Brighton, England

    They print my designs onto blank items for me

Shop policies

Last updated on January 21, 2021
Welcome to Wink Design's Etsy shop!
You'll find lots of unique and gorgeous art prints and cards here, as well as cute illustrated stationery and gifts.

Looking for something a bit different? How about a personalised print for a loved one? A special picture for a new baby? A fun birthday gift or card which will make a friend smile? A unique christening or wedding gift? I specialise in personalised illustrated artwork and you'll find lots of thoughtful ideas for anniversaries, weddings, christenings, birthdays - and so much more.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Personalised or bespoke items cannot be returned and you are therefore advised to check all the information you supply us with is correct before placing your order. If, in the unlikely event that Wink Design has made an error with your order we will offer a replacement or a full refund.
Payment
Payment by Paypal or debit/credit card are accepted, as well as Etsy gift cards.

Cancellations:
If you would like to cancel your order please let me know as soon as possible. If your order has already been dispatched, a refund will be processed as soon as the item/s have been returned to me in their original condition.

Unfortunately, personalised orders cannot be cancelled once they have been made, however I am happy to work with you to ensure a happy resolution.

I aim to offer exceptional customer service and am happy to work with my customers to ensure a positive resolution should there be any issues, so please do contact me if you have any questions or need help with anything.
Shipping
Orders are dispatched on Mondays, Wednesdays and Fridays, however at busier times I dispatch every single week day. You will receive an email to advise when your order is on it's way.

UK delivery is Royal Mail.
International delivery is by airmail and cannot be upgraded.

Please allow 2-3 working days for delivery in the UK, and 12 working days for international delivery, although orders will often arrive sooner than this. Most of my products are made to order, but I offer a quick turnaround and items are usually dispatched within 12 hours of ordering. You will receive notification when your order has been posted.

Sometimes there are delays in the postal service which are unfortunately out of my control. If you have not received your item within 5 working days following dispatch, then please get in touch. For international deliveries please allow 15 working days.

If you require an order urgently, please let me know and I'll do everything I can to get the item to you as quickly as possible.

Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.
Additional policies and FAQs
Please note that colour reproduction of images shown on this website may vary depending upon your Internet hardware and software settings.

Actual designs and colours of handmade cards may vary, however I will endeavour to match your requests as closely as possible.

Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.

COPYRIGHT
All images, visual design and original text on the designedbywink Etsy shop are copyright Wink Design Limited. All rights reserved. Reproduction in whole or part is strictly prohibited without prior permission from Wink Design Limited. If you wish to use any material from this site please contact me to obtain permission.

All prices shown include VAT where applicable.

PRIVACY POLICY
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Michelle Lancaster, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] wink-design.com. Alternately, you may mail me at:

Wink Design Ltd, 44 Allenview Road, Wimborne, Dorset BH21 1AU
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Michelle Lancaster, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] wink-design.co.uk. Alternately, you may mail me at:

Wink Design Ltd, 34 Letcombe Place, Horndean, Hampshire PO8 0DE UK

More information

Last updated on Nov 14, 2018
Frequently asked questions
Wholesale availability

Most of my products are available on a wholesale basis. Please contact me for further details.

Custom and personalised orders

If there's something specific you require please do ask as I am very likely to be able to help. Most of my products are designed to order so can be tweaked to fit your needs!