DesignsbyCristal

Handcrafted accessories for everyone, even your pets

Atlanta, Georgia
|
| 5,183 Sales | 5 out of 5 stars 5 out of 5 stars

DesignsbyCristal is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    You can quickly find items in my shop by clicking on a labeled SECTION and you can also use the search bar to find a specific item you are wanting. This helps if you don't want to scroll through the entire 500+ items in my shop. Enjoy!!

Orders of $200 or more are welcomed!

MAIL INFO:
Etsy sends shipping notifications the day your package is shipped out of my shop to the email address you used at checkout. Sometimes the mail carrier does not scan the tracking barcode right away, so it does not update right away and sometimes doesn't update until it's in your state. I have seen this happen with some of my own personal orders! I do keep an eye on all packages through informed delivery with the USPS, which is a useful tool to have, and I strongly encourage you to sign up for it as well. I appreciate your patience and understanding during the transit period with USPS since I do not have any control over that system!
If your package is marked as delivered to the address, you presented at checkout please reach out to your nearby USPS who delivers your mail to get a response first before contacting me. I unfortunately can't determine what happened to your package besides seeing that it was delivered to the address given on Etsy. I can do my best along with your help to reach out to your home state post office.

Every item is handcrafted after it's ordered so, please order early and notate the shipping date which is set to ship 3 to 5 business (M - F) days from your order. Sometimes if my workload isn't full, I can "SOMETIMES" get orders shipped by the third business day but if not, they go out on the fifth business day.

Please read the description of each item so that you know what you're getting because the picture doesn't tell the full story, it's only used to "show" you what it looks like. However, there may be multiple varieties of that item so please view ALL the pictures and READ the description. All items are sold separately unless stated in the selection box.

IF YOU ORDER A PET PRODUCT, PLEASE ORDER BY USING MY SHOP SIZES AND MEASURE YOUR PET AS REQUESTED BECAUSE THE SIZES MAY DEFER FROM OTHER'S.

NOTE: No dog collar is indestructible. Check frequently for wear and tear and replace it when necessary. Customer assumes all risk and liability, understanding that DesignsbyCristal is not responsible for any injury, loss, or harm caused either directly or indirectly when using this product. If you don't keep your dog's nails trimmed and sanded this product may rip if they're scratching around the neck. I am a dog mom and have seen it all because my corgi girl is a heavy chewer on toys and has scratched her collar a time or two, so I keep her nails trimmed and sanded to help prevent any wear and tear prematurely. Also, keeping those nails in check helps to keep scratches down on her dog family's body!!


Please make sure your address is correct on Etsy, PayPal, and whatever form of payment you use BEFORE checking out to avoid any delivery delays. Thanks!!


Everything in my shop is handmade by me, EXCEPT FOR THE FELT KEYCHAINS THEY ARE MADE BY MY DAUGHTER...which means I'm a one woman show, and I work alone. All my lovely items have a production time set up which is reflected in the shipping date. Please make sure you view the shipping time so you can get your item when it's needed. Having said that your lovely handmade treasure will be shipped out on the date shown on your invoice (which is set as business days and does not include weekend days) so please save the date so you won't be wondering where my order is. I have until the last day listed on your invoice to ship so unless it's past that date the order is not late. I am a one-woman operator, so it depends heavily on the volume of my customer cache to whether an order ships out fast. Since the customer can't see my cache of orders you may assume you're my only one.

You can find me on these other social media sites and take a sneak peek at accessories before they're listed.

Instagram: instagram.com/creativedesignsbycristal
Facebook: www.facebook.com/CreativeDesignsbyCristal

🚫PLEASE CHECK THE SHIPPING DATES SO YOU WILL GET YOUR ORDER ON TIME🛇


PLEASE MEASURE YOUR DOGS NECK AND CHOOSE BASED OFF MY SHOPS DESCRIPTION AND NOT THAT OF ANOTHER SHOP. MY DOG COLLARS ARE MEASURED FROM THE END OF THE FEMALE BUCKLE TO THE BOTTOM PORTION OF THE MALE BUCKLE. MY 3/4 WIDTH COLLARS ARE THE ONLY ONES SUITABLE FOR DOGS UNDER 15LBS SO DON'T SELECT THE 1 INCH OPTION.

New products, fabrics, and styles are being added weekly.

***IF YOU NEED A BULK ORDER OF 25 OR MORE MESSAGE ME ABOUT IT.***
DISCOUNTS START AT 25 OR MORE ITEMS "ONLY" BECAUSE I DO HAVE TO ORDER ADDITIONAL SUPPLIES FOR THESE TYPES OF ORDERS. THANKS

We OFFER CUSTOM ORDERS (HENCE HANDMADE) so please if you don't see a fabric print you like, just send me a message through ETSY and we'll get it done.

CUSTOM ORDERS...Once the detail of the custom order is finalized...agreed upon by "both" buyer and seller...the buyer has 24 hours to purchase the listing unless buyer has discussed other arrangements with the seller.

QUESTIONS ABOUT CUSTOM ORDERING...If you contact me about ordering items to be received for a specific date and I say it can be done then you would need to place the order at the time you are requesting it on or ASK me again to confirm if this arrangement is in fact still okay to do if you don't buy it at the time of inquiring. If the item(s) are not purchased on the date I agreed to accommodate you on, then that arrangement is invalid (unless you re-confirm it with me again before you order.


🚫PLEASE NOTE: There can be some variations in placement of design on fabric, color scheme, ribbons, etc. as each piece will be created just for you & as unique as possible so it may not look as pictured exactly. Also, as I've learned some computer screens show color differently as well, in which case this wouldn't be my fault. Please read the listing of information pertaining to your item in its entirety so you can be well educated in what you're getting!


🚫PLEASE CHECK YOUR ORDER RECEIPT FOR EXACT SHIP BY DATE WHICH IS CALCULATED IN BUSINESS DAYS (MONDAY - FRIDAY) NOT WEEKEND DAYS. THE SHIPPING DATE IS SET BY HOW MANY DAYS I NEED TO HAND MAKE YOUR ORDER. NOTHING IS READY MADE IN MY SHOP". 🛇

🔺ATTENTION🔺
If you request something to be customized specifically for you these fabrics/ribbons are custom-made and "may" take as long as 6 WEEKS (42 DAYS) days to come back in from the manufacturer.

Announcement

Last updated on Sep 25, 2022

You can quickly find items in my shop by clicking on a labeled SECTION and you can also use the search bar to find a specific item you are wanting. This helps if you don't want to scroll through the entire 500+ items in my shop. Enjoy!!

Orders of $200 or more are welcomed!

MAIL INFO:
Etsy sends shipping notifications the day your package is shipped out of my shop to the email address you used at checkout. Sometimes the mail carrier does not scan the tracking barcode right away, so it does not update right away and sometimes doesn't update until it's in your state. I have seen this happen with some of my own personal orders! I do keep an eye on all packages through informed delivery with the USPS, which is a useful tool to have, and I strongly encourage you to sign up for it as well. I appreciate your patience and understanding during the transit period with USPS since I do not have any control over that system!
If your package is marked as delivered to the address, you presented at checkout please reach out to your nearby USPS who delivers your mail to get a response first before contacting me. I unfortunately can't determine what happened to your package besides seeing that it was delivered to the address given on Etsy. I can do my best along with your help to reach out to your home state post office.

Every item is handcrafted after it's ordered so, please order early and notate the shipping date which is set to ship 3 to 5 business (M - F) days from your order. Sometimes if my workload isn't full, I can "SOMETIMES" get orders shipped by the third business day but if not, they go out on the fifth business day.

Please read the description of each item so that you know what you're getting because the picture doesn't tell the full story, it's only used to "show" you what it looks like. However, there may be multiple varieties of that item so please view ALL the pictures and READ the description. All items are sold separately unless stated in the selection box.

IF YOU ORDER A PET PRODUCT, PLEASE ORDER BY USING MY SHOP SIZES AND MEASURE YOUR PET AS REQUESTED BECAUSE THE SIZES MAY DEFER FROM OTHER'S.

NOTE: No dog collar is indestructible. Check frequently for wear and tear and replace it when necessary. Customer assumes all risk and liability, understanding that DesignsbyCristal is not responsible for any injury, loss, or harm caused either directly or indirectly when using this product. If you don't keep your dog's nails trimmed and sanded this product may rip if they're scratching around the neck. I am a dog mom and have seen it all because my corgi girl is a heavy chewer on toys and has scratched her collar a time or two, so I keep her nails trimmed and sanded to help prevent any wear and tear prematurely. Also, keeping those nails in check helps to keep scratches down on her dog family's body!!


Please make sure your address is correct on Etsy, PayPal, and whatever form of payment you use BEFORE checking out to avoid any delivery delays. Thanks!!


Everything in my shop is handmade by me, EXCEPT FOR THE FELT KEYCHAINS THEY ARE MADE BY MY DAUGHTER...which means I'm a one woman show, and I work alone. All my lovely items have a production time set up which is reflected in the shipping date. Please make sure you view the shipping time so you can get your item when it's needed. Having said that your lovely handmade treasure will be shipped out on the date shown on your invoice (which is set as business days and does not include weekend days) so please save the date so you won't be wondering where my order is. I have until the last day listed on your invoice to ship so unless it's past that date the order is not late. I am a one-woman operator, so it depends heavily on the volume of my customer cache to whether an order ships out fast. Since the customer can't see my cache of orders you may assume you're my only one.

You can find me on these other social media sites and take a sneak peek at accessories before they're listed.

Instagram: instagram.com/creativedesignsbycristal
Facebook: www.facebook.com/CreativeDesignsbyCristal

🚫PLEASE CHECK THE SHIPPING DATES SO YOU WILL GET YOUR ORDER ON TIME🛇


PLEASE MEASURE YOUR DOGS NECK AND CHOOSE BASED OFF MY SHOPS DESCRIPTION AND NOT THAT OF ANOTHER SHOP. MY DOG COLLARS ARE MEASURED FROM THE END OF THE FEMALE BUCKLE TO THE BOTTOM PORTION OF THE MALE BUCKLE. MY 3/4 WIDTH COLLARS ARE THE ONLY ONES SUITABLE FOR DOGS UNDER 15LBS SO DON'T SELECT THE 1 INCH OPTION.

New products, fabrics, and styles are being added weekly.

***IF YOU NEED A BULK ORDER OF 25 OR MORE MESSAGE ME ABOUT IT.***
DISCOUNTS START AT 25 OR MORE ITEMS "ONLY" BECAUSE I DO HAVE TO ORDER ADDITIONAL SUPPLIES FOR THESE TYPES OF ORDERS. THANKS

We OFFER CUSTOM ORDERS (HENCE HANDMADE) so please if you don't see a fabric print you like, just send me a message through ETSY and we'll get it done.

CUSTOM ORDERS...Once the detail of the custom order is finalized...agreed upon by "both" buyer and seller...the buyer has 24 hours to purchase the listing unless buyer has discussed other arrangements with the seller.

QUESTIONS ABOUT CUSTOM ORDERING...If you contact me about ordering items to be received for a specific date and I say it can be done then you would need to place the order at the time you are requesting it on or ASK me again to confirm if this arrangement is in fact still okay to do if you don't buy it at the time of inquiring. If the item(s) are not purchased on the date I agreed to accommodate you on, then that arrangement is invalid (unless you re-confirm it with me again before you order.


🚫PLEASE NOTE: There can be some variations in placement of design on fabric, color scheme, ribbons, etc. as each piece will be created just for you & as unique as possible so it may not look as pictured exactly. Also, as I've learned some computer screens show color differently as well, in which case this wouldn't be my fault. Please read the listing of information pertaining to your item in its entirety so you can be well educated in what you're getting!


🚫PLEASE CHECK YOUR ORDER RECEIPT FOR EXACT SHIP BY DATE WHICH IS CALCULATED IN BUSINESS DAYS (MONDAY - FRIDAY) NOT WEEKEND DAYS. THE SHIPPING DATE IS SET BY HOW MANY DAYS I NEED TO HAND MAKE YOUR ORDER. NOTHING IS READY MADE IN MY SHOP". 🛇

🔺ATTENTION🔺
If you request something to be customized specifically for you these fabrics/ribbons are custom-made and "may" take as long as 6 WEEKS (42 DAYS) days to come back in from the manufacturer.

Items

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Cristal Hughes

Contact shop owner

Cristal Hughes

Reviews

Average item review
5 out of 5 stars
(774)
See reviews that mention:

About DesignsbyCristal

Sales 5,183
On Etsy since 2014

It's never too late to begin again and love doing it!!

This shop was created to share what I LOVE to do with others and not to mention everyone loves handcrafted items they can customize.

My Story
I came back to my first LOVE after a torn rotator cuff and decided this is what brings me immense joy and takes away any thoughts of being in pain. Sewing and creating new things is also a great stress reliever so it has become a true labor of LOVE. When I'm in the zone my mind just goes way beyond life's issues and into this space where only creators can understand and at the end, I have this beautiful piece along with a very satisfied customer!!
I remember when my kids were young, and I was suddenly a stay-at-home mom. I knew we needed a second income so I made fabric photo albums, fabric covered baskets, gift baskets, and even window treatments to help my husband as best I could. As the months went on, I was asked to make a bib and burp cloth set and a tote bag for a friend which I was more than happy to do. Not long after the question to make a dog collar came up and I can happily say this is definitely a part of my shop that's taken on a life of it's own.

Once we got our own little Pembroke Corgi girl, let's just say she always has something new to wear. The only thing now is to get her to not be camera shy!

So, this is how DesignsbyCristal (Creative Designs by Cristal) came to be.

I hope you LOVE what you see and allow me to do something for you.
Cured 2015

Shop members

  • Cristal Hughes

    Owner, Creator, Designer

    Hi, my name is Cristal, I am a mother, and a woman after God's own heart. I am the owner of DesignsbyCristal where I create accessories for everyone, even your lovely pets!

  • Ariel Hughes

    Maker

    My daughter Ariel is the maker of all the felt keychains. Ariel is a recent art studio graduate from Oglethorpe and is using her talents in a wide variety of ways to develop multiple streams of income.

  • Jelli The Corgi

    Companion

    Jelli is a pure breed Pembroke Welch Corgi.

Shop policies

Last updated on September 1, 2022
Hi, Welcome to DesignsbyCristal (Creative Designs by Cristal).
The postal system is still experiencing delays in it's delivery process and some packages can be delivered late by the USPS. Please read the description of each listing before you purchase the item.
Thank you for visiting my Etsy shop ❤

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
PLEASE READ
DOG COLLARS: As a dog mom of a Corgi who is a heavy chewer and scratches. So, I know for certain that dogs will damage something if they scratch long enough with nails that are NOT trimmed and sanded down. So, having said this I will not accept ANY refunds/exchanges based off a dog collar showing clear and obvious signs that your dog chewed or scratched the collar. Everything that leaves my shop is void of any holes/rips so please present a picture of your complaint of a faulty product. I stand by my product and know first-hand what can happen when we as dog owners don't take care of our dogs nails. PetSmart is our favorite groomer!!
I know what scratch marks look like because we've experienced it when not keeping her nails well-manicured which led to some rips on the collar while scratching around her neck.
If you are searching for an indestructible dog collar it would be best to get a chain type and not anything made of material.

I DO NOT OFFER AFTER PURCHASE SALE PRICES AT ALL!!

🚫Due to the nature of our custom orders, we can ONLY ACCEPT RETURNS on custom made product due to manufacturing (DESIGNSBYCRISTAL) defects at this time🛇
🔹Examples of defects include loose threads, seams coming apart or a zipper/button/snap coming off.
🔹All product must be returned in its original packaging if one is deemed returnable and must not show signs of wear/odors/tampering.

🔺NOTE: ITEMS WILL VARY FROM THE PICTURE AS THE DESIGN ON THE FABRIC PLACEMENT ISN'T SET IN STONE BY ME. HOWEVER, I WILL HAVE THE DESIGN ON THE ITEM JUST NOT IN THE SAME AREA AND THE COLOR MAY BE OFF DUE TO CERTAIN COMPUTER SCREENS.

🔹A detailed picture of your item is always taken for "my" records of the finished product before shipping.

🔹Refunds are allowed if there is a defect on my part "ONLY" during the production process.

***EXCHANGES when approved under these terms:
1. It is returned in the original packaging unworn/no smells.
2. It is returned within 5 days of approval.
3. The RETURN POSTAGE FEE to ship it "back to you" needs to be included with your returned item.

For this reason, those who are purchasing a dog/cat product, please measure your dog's neck carefully and if you are ordering a wider collar, please be sure that your dog's neck can accommodate the extra width and most importantly "please read" the description and selction box in FULL so you are educated on what you are getting.

🔹All APPROVED orders will be refunded in full when you ship it back and it is in my possession and checked. If you send it back to me not in the condition listed above, I reserve the right to ship it back to you.

🚫PLEASE CHECK FOR SHIPPING DATES BEFORE CHECKING OUT AS THESE ARE MADE TO ORDER ITEMS AND ARE MADE ACCORDING TO THE ORDER IN WHICH THEY WERE RECEIVED "BEHIND OTHER CUSTOMERS". YOU SHOULD PAY CLOSE ATTENTION TO THE LAST DATE ON THE SHIP BY DATE BECAUSE I HAVE UNTIL THE 5TH BUSINESS DATE TO SHIP YOUR ITEM OUT AND IT'S NOT CONSIDERED LATE UNTIL "AFTER" THAT LAST DAY🛇

🚫IF YOUR ITEM REQUIRES A SIZE PLEASE MEASURE AS I DON'T DO RETURNS ON THESE ITEMS BECAUSE I'M STRONGLY ADVISING YOU TO MEASURE YOUR PET'S NECK FIRST🛇

🚫I DO NOT GIVE REFUNDS ON ITEMS THAT GET SENT TO THE WRONG ADDRESS OR IS LOST (BECAUSE I HAVE NO CONTROL OF THE USPS DELIVERY SYSTEM OR THE WEATHER). I ALSO DON'T ATTACH INSURANCE SO IF YOU'D LIKE THAT OPTION PLEASE REQUEST BEFORE CHECKING OUT!!🛇

****First Class shipping doesn't come with insurance ONLY PRIORITY MAIL has insurance.

✔Items must be in same condition, unwashed and unused. Void of any smoke smells (I don't smoke nor does my family), make-up, pet hair or smell and/or any other stains or odors.
✔Returned shipping costs are the buyer's responsibility.
Payment
MAKE SURE YOUR ADDRESS IS CORRECT BEFORE PURCHASING I WON'T BE RESPONSIBLE FOR YOUR PACKAGE GOING TO THE WRONG PLACE IF YOU SEND ME A MESSAGE AND I DON'T SEE IT.

You can pay with a major credit card, debit cards, Etsy gift card or PayPal. The payment must be received BEFORE any item will be started.

PLEASE make sure when using PAYPAL that your CURRENT address is listed both on ETSY and PAYPAL because this is the address ETSY will go by!!!

ALL ORDERS WILL PROCESSED AFTER THE PAYMENT HAS BEEN FORMLY CLEARED AND ALSO IN THE ORDER IT WAS RECEIVED BEHIND OTHER CUSTOMERS.
Shipping
➡️PLEASE TAKE NOTE OF THE SHIPPING DATE BEFORE YOU ORDER. I HAVE UNTIL THE LAST DATE LISTED ON YOUR INVOICE TO SHIP IT OUT (LEAVE MY HOUSE). Look for this information on your computer not your phone as it sometimes doesn't show up on a cellphone⬅️ I can in no way promise you your package will arrive in time since I am not personally delivering it to you. Insurance is not added to items unless you request it in the ordering step and not after.

I DO NOT PROMISE ANYONE YOUR PACKAGE WILL ARRIVE ON TIME THROUGH THE POSTAL SYSTEM. MOREOVER, IN A TIME LIKE THIS THEY ARE BEING AFFECTED BY THE COVID-19 JUST LIKE EVERYONE ELSE AND MAIL PROCESSING AND DELIVERY IS OFF SO PLEASE BE PATIENT AND KNOW I CAN'T DO ANYTHING ABOUT YOUR PACKAGE BEING STUCK OR SLOW COMING THROUGH THE POSTAL SYSTEM!
🚫ALL items are made to order when a customer makes their purchase, so a production time has been set to construct your item and your shipping date reflects this🚫
🚫PLEASE VIEW MY SHIPPING TIMES ON YOUR INVOICE🛇
🚫I don't do ready to ship or rush orders because I'm a 1-woman shop and work efficiently to make sure ALL my products are sent out as the customer has ordered them🛇

🚫Sometimes the post office is a little slow in updating your package so please give it time or contact them directly🛇


🚫Orders are shipped via USPS either with Priority Mail or (1st Class doesn't come with INSURANCE) with tracking.

*****INTERNATIONAL CUSTOMERS*****

🔺YOU ARE RESPONSIBLE FOR ANY CUSTOM, DUTY OR PORT CHARGES ON YOUR ORDER AND IT'S YOUR RESPONSIBILITY TO FIND OUT WHAT THEY ARE FOR THE COUNTRY YOU LIVE IN 🔺

🚫THERE IS A SHIPPING DATE PRINTED ON YOUR ORDER INVOICE WHICH SHOWS THE TIME FRAME OR DATE I HAVE TO SHIP OUT YOUR ORDER🛇

✔Please understand things do happen enroute with the postal service such as: weather and accidents so please be patient if it shows a delay.
✔Also, the tracking number is your go to should your order be delayed*
✔I do check to see the status of all orders myself as well. *
✔I've learned the USPS can be slow in updating the tracking information. *

🚫Please make sure you have up to date addresses on both your Etsy account and PayPal.
🚫I am not responsible to follow up if your address matches both your PayPal and your Etsy account. I will be under the impression that it is the correct shipping address.
🚫If the parcel is sent to the wrong address based off what you left at checkout, I am not responsible to replace, nor will a refund be granted.

🚫Additional fees are required for "insurance--1st class doesn't have insurance", and "signature upon delivery"
🚫Please request "INSURANCE" prior to ordering. Otherwise, your parcel does not include this.

🚫In addition, I will check off your order as shipped once it's in the process of being delivered on Etsy and PayPal.
Additional policies and FAQs
We are open to wholesale orders of $150 or more.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME

For purposes of EU data protection law, I, Cristal Hughes, am the data controller of your personal information. If you have any questions or concerns, you may contact me in a convo on Etsy.

More information

Last updated on May 18, 2022
Frequently asked questions
Custom and personalized orders

Can I return a customed/personlized item? No, since these items are made just for YOU I can't resale them. Please be sure of your custom request such as spelling, colors, and sizes.
Fabrics that have designs on them will not always have the design placed just as it is in the picture. This will ensure you have a unique product as well.

Sizing details

Where there is a request for a size please do as the instructions ask and MEASURE for accuracy. The collars sizes include the buckle so if your pets size falls near the last number it would be best to order a size up.

I do not except returns on item(s) not measured properly by the customer.
The MINI 5/8' or 3/4' width dog collars are for pets (dogs/cats) under 15 lbs.

Care instructions

The FABRIC NOT RIBBON dog collars can be potentially washed in cold water (no bleach). The nickel hardware isn't promised to not rust!
LAY FLAT TO DRY the dog collars, leashes, and bandanas.

If you should get your RIBBON DOG COLLAR dirty, SPOT CLEAN GENTLELY with a MILD DETERGENT. LAY FLAT TO DRY!!

Do I offer returns

I WILL ALLOW A RETURN OF AN ITEM IF IT IS A DEFECT ON MY BEHALF. I TAKE PICTURES OF THE FINISHED PRODUCT BEFORE SENDING IT OUT WHICH IS FOR MY REFERENCE ONLY.

You, the customer, are responsible for ALL return shipping cost

🚫You have 3 days to request a refund and if it was on SALE you ONLY get that price less shipping cost🛇.

🚫You have 5 days after contacting me to ship it back to unused or unsoiled "if a refund is approved by sending photos of the damage (I do take photos of every inch of your finished product before it's mailed for my reference)". Once the merchandise is received the refund will be released once it's inspected. 🛇

🚫NO returns on custom made, clearance or personalized orders unless it's a manufacturing defect🛇

When will my item ship?

🚫Each order has a customized ship by date that's posted on your order receipt please check your invoice. 🛇

🚫I can sometimes get orders out before this date if my work load is light but unless I communicate this with you please adhere to your ship by date as it is posted on your order receipt🛇

🚫If you need it by an earlier date please request this before you place your order by contacting me through Etsy🛇

Does my country charge custom fees?

Each country has it's own set of custom charges so please find out what they are because once your purchase hits your country there may be additional charges that 🔹you🔹 the customer are responsible for.

I do not have any knowledge of what the custom charges are for your country. Again please beware your country may have additional custom charges related to your item