DesignsByKaylaMarie

Custom-Designed Stationery & More!

Lexington, Kentucky · 150 Sales

DesignsByKaylaMarie

Custom-Designed Stationery & More!

Lexington, Kentucky 150 Sales On Etsy since 2011

5 out of 5 stars
(38)

Announcement   Thanks for stopping by Designs by Kayla's Etsy shop!

Follow us on IG at @designsbykaylaky or @luckydogmailclub

Announcement

Last updated on Feb 13, 2018

Thanks for stopping by Designs by Kayla's Etsy shop!

Follow us on IG at @designsbykaylaky or @luckydogmailclub

Kayla Pickrell

Contact shop owner

Kayla Pickrell

View all 67 items

Reviews

Average item review
5 out of 5 stars
(38)
gatorfl93

gatorfl93 on Feb 11, 2018

5 out of 5 stars

I love this get well card. It's super sweet with the colorful bandage down the front. And then the inside is free for writing a sentiment. Thanks!

jmlund11

jmlund11 on Feb 8, 2018

3 out of 5 stars

The envelopes are beautiful and as pictured above. However, my issues came with the amount of mistakes that were included in the final copy. I sent Kayla a list of names and addresses which she copied over onto the envelopes, however she made multiple mistakes like changing Mrs. to Mr or Ms. or slightly misspelling street addresses. I did review the final copy but with a list of 300 names it can be hard to pick out if someone has changed mrs to mr. I was frustrated that when I had sent the correct version and it was changed to an incorrect version that she was unable to send replacements for the 7 envelopes with mistakes. It's just bad customer service to not offer to fix mistakes that you have made.

Kayla

Kayla responded on Feb 8, 2018

Hi Jill, Like we talked about via email, I'm sorry you were disappointed, but you were given as many edits as you could possibly need. I never printed ANYTHING without your approval, which is a key part of my disclaimer in my listing as well. I did not print a single envelope until you said it was 100% OK to do so. I would also like to note that the envelope numbers were around 150, not 300. We went through 4 rounds of edits. With the nature of designing and printing addresses and names, designers rely 100% on clients to make these proofs and this is very standard in the design community. I'm glad you loved the design, but it's very unfortunate that you have put the blame onto my shop for something you had full responsibility to edit and make corrections. Thank you, Kayla

View all 38 reviews

Updates

Sent off another set of beautiful, customized bookmark save the dates! Order your's today!
Orders placed between December 11 and 19 will have up to an extra week of design time due to the holidays. For customized invitations, message us!

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About

Shop members

  • Kayla Pickrell

    Owner, Designer, Creator

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