Announcement Welcome to Designs By Lucy where you can find all of my crafty goodies, bags, jewellery, stationery and kits.
Welcome to Designs By Lucy where you can find all of my crafty goodies, bags, jewellery, stationery and kits.
Anonymous on Apr 29, 2010
Well presented in attractive packaging, very clear instructions and plenty of materials to make the kit up. Excellent, friendly and very fast turnaround for a kit in my chosen colours. I am very pleased! Thank you so much :)
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
Please note that buyers are responsible for any and all duties and customs charges that may occur.
Refunds and Exchanges
In the unlikely event that an item has to be returned please contact me within 5 days of receipt. Refund requests will be reviewed on an individual basis.
All refunds will be made via Paypal, I regret that I am unable to refund the original cost of postage.
In returning an item the buyer is responsible for any postage charges incurred, it is advisable to obtain proof of postage as the buyer is responsible for the item until it arrives.
Earrings cannot be returned for hygiene reasons.
No refunds or exchanges will be made on custom made and customised items.
Additional policies and FAQs
I offer a bespoke service where we can work together to create the perfect item for you, or have an item in the shop customised i.e made in a different size or colour.
A deposit may be required prior to the item being made this will be discussed with the details of your order. You will also be advised on the length of time it will take to complete your order.
I try to recycle packaging wherever possible, if you prefer to have new packaging please let me know by email or a note to the seller.