DesignsbyNatureGems

Natural Raw Stone Crystal Jewelry Made with Love

Toronto, Canada | 1392 Sales

DesignsbyNatureGems

Natural Raw Stone Crystal Jewelry Made with Love

Toronto, Canada 1392 Sales On Etsy since 2008

5 out of 5 stars
(259)

Announcement   If you love our work, check out our website~ www.designsbynaturegems.com ~ for special, secret lines and collections based on crystals. Enjoy 10% off your purchase using coupon code: FromEtsy <3

CUSTOMS FOR NO ADDITIONAL PRICE
If you like my style and have an idea, please send me conversaton via my Etsy Shop or e-mail me at laura [at] designsbynaturegems.com

LAY-A-WAY PLAN
Any questions please send me convo (ASK A QUESTION) via my ETSY SHOP or e-mail me at laura [at] designsbynaturegems.com

Announcement

Last updated on Jun 19, 2018

If you love our work, check out our website~ www.designsbynaturegems.com ~ for special, secret lines and collections based on crystals. Enjoy 10% off your purchase using coupon code: FromEtsy <3

CUSTOMS FOR NO ADDITIONAL PRICE
If you like my style and have an idea, please send me conversaton via my Etsy Shop or e-mail me at laura [at] designsbynaturegems.com

LAY-A-WAY PLAN
Any questions please send me convo (ASK A QUESTION) via my ETSY SHOP or e-mail me at laura [at] designsbynaturegems.com

Laura Sultan

Contact shop owner

Laura Sultan

View all 224 items

Reviews

Average item review
5 out of 5 stars
(259)
View all 259 reviews

Updates

Working on many pendants for the next show! Here is raw kyanite, obsidian Arrowhead, and an aquamarine pendants!
Just made this made to order hematite necklace for a client in Texas. Can you see any difference between this rendition and the original pictured in the listing?
Cyber Monday star2 ~ FREESHIPPING2016 for Free Shipping on all Orders! ~ star2
Feel free to share the love! heart_decorationheart_decoration
View all 13 updates

About

Healing Raw Stone Jewelry with an Smooth Style and Positive Vibes <3

There’s power all around us, if only we take the time to stop and see it. Designs by Nature Gems is my answer to finding that power, passion, and perfection in the world around us through natural, raw crystal jewelry with a hint of healing. My name is Laura Sultan and it is my pleasure to introduce you to my bohemian boutique, Designs By Nature Gems. Originally conceptualized in 2014, I was seeking balance in my life and found it in the form of raw crystals, jewelry wire, and unbridled passion for elevating natural components into supernatural accessories. As a former New Zealand mathematics teacher for at-risk youth, I always had a knack for finding the patterns between the numbers and between people. After taking a course on jewelry design I quickly realized I could transfer my teaching skills into this shining, beautiful world of adornments. What started out as a part-time passion on the weekends, turned into the bustling boutique you see before you with a variety of hand wrapped pendants, necklaces, rings, and bracelets.

As is often the case with life, there are many surprises in store. In 2012, I was given a cosmic push to relocated to Canada. Moving to Toronto only emphasized the personal importance to remain connected to nature and to continue to help others connect to that natural world. As a light worker, I’ve been blessed to offer my handmade jewelry to citizens of the world in a way compliments their personal styles while also accentuating the most striking components of my raw materials. It is an honor and a pleasure to be able to practice sustainable and ethical business practices as an artist and a business owner. In fact, two of the twin values of this company are minimizing our footprint by limiting our waste production and revitalizing the local economy through hiring local Torontonians, working directly with local crystal shops, and sourcing my raw materials only from sustainable sources. Now, years later, my passion and journey has enabled me to be a fulltime artist who runs her business through creating unique pieces of nature-inspired, highly detailed wearable art just for you.

Shop members

  • Laura Sultan

    Owner, Maker, Designer, Curator

    My love to create arose from when I was teaching at-risk youth in New Zealand. Making healing, organic-inspired jewelry balanced out the daily hardships I saw. The natural focus behind my work arose from loving nature and growing up next to a park.

  • Emma D'Souza

    Maker

    Emma currently studies at Ontario College of Art and Design in the Material Design program. She has a passion for making and detail. Each piece she co-creates (or creates) shows the love and care she puts into her work.

Shop policies

Last updated on May 22, 2018
Upon purchase of an item from this website, you agree to disclose & provide truthful & accurate information concerning the purchaser, the shipment address, the billing address, the payment details, & any other information requested by Designs by Nature Gems. If you are found to have provided any of the aforementioned information as false, your purchase will be terminated without refund for the purchase.

All personal & business information provided to Designs by Nature Gems will remain confidential & will not be shared with any other persons and/or companies. You can read more about our Privacy Policy below.

WARRANTY

All items illustrated are 100% handmade and are displayed with accurate information.

There is no warranty placed on items. With that said, Designs by Nature Gems is willing to fix a piece damaged free within the first year or for a small fee post that time period. Shipping is not covered in this offer, and can be agreed upon between Designs by Nature Gems and the customer.

CUSTOM ORDERS

All custom items varying amount of time depending on the detail required and our order volume. We will indicate this processing time during our conversations and on the listing for the custom order.

During this time period, the purchaser may request pictures of the custom order while it is being made. These images may be requested once every three days. Any changes that the purchaser may desire must be stated prior postage of the custom order. The custom order, its handling, & its shipping must be paid prior shipping of the custom order.

If the purchaser does not pay or arrange payment for the custom order within five business days of the custom order’s completion, then the purchaser forfeits their possible ownership of the custom order, & the custom order may be posted on the website for general sale.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you wish for an item to be altered after having received the said item, I will make minor alterations for a small fee to be discussed upon description of alteration. This fee would cover cost of materials and time needed to complete the request.

I do not accept the return of any custom orders. Please feel free to ask for pictures during the customization process and before shipping to make sure these orders are what you imagine.

I hold no responsibility for items lost or damaged in the mail. If you wish to pursue this type of issue with the postal service, I will happily provide any information needed.

Please feel free to contact me about this policy with further questions.
Payment
All orders must be paid in full before shipment. If you are requesting a custom order, I require a 50% non refundable deposit prior being made. This deposit covers cost of materials primarily.

I do offer a layaway option. Please message me if you would like to know more.

If a cancellation of a payment is needed, please e-mail me ASAP, and I will send a confirmation e-mail that the payment has been refunded. This is not applicable once the item is sent. Please allow up to 48 hours for the confirmation e-mail to be sent, longer if it is over the weekend (72 hours).
Shipping
Once a notification of your payment is received, the item you have bought will be sent out within 4 to 6 business days. All items are shipped via Canada Post within Canada and via USPS for the USA and all other countries. Shipping times are as follows:

- Canada: Within 1-2 weeks once shipped
- USA: Within 4 business days once shipped
- International: Typically within 2-3 weeks. However, this varies depending on each respective countries postal system. Some orders take up to six weeks to arrive.

Canadian and US orders automatically receive a tracking number. Packages to other countries automatically receive a customs number. Please note this is not a tracking number. International tracking is offered as an upgrade during check out.

Postage upgrades are offered upon checkout. These upgrades include international tracking, express shipping, and expedited making. 

Once an item is shipped, the buyer takes all responsibility for the item. If an item does not arrive within the expected time period, the buyer can contact Designs by Nature Gems for a partial refund or to purchase the same item at cost. This refund is the original item's retail price minus shipping and

There is $100 insurance on items shipped. If you would like more insurance, please contact us.
Additional policies and FAQs
Q&A:

Q: Before I purchase a product, can I ask for more pictures, specific measurements, etc?

A: Absolutely! Please message me or e-mail laura [!at] designsbynaturegems.com with your request.


Q: If I like an item, but not the color it is made in or a small design attribute, can I request the item with a slight change?

A: If you wish for an item in a different color, a slight change in style, or any other minor design change, please let me know and we will find a way to do it. :)


Q: Can items be gift wrapped and sent to a giftee's address?

A: Yep. Just let me know, and it shall be done.


Q: Do you do bulk requests, custom requests, or consignment agreements?

A: I am more than willing to discuss with a purchaser any of the above. Please message me or e-mail me at laura [!at] designsbynaturegems.com


Looking forward to hearing from you and enjoy Shop! :)
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information We Collect
To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list via our website;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Customer Relationship Management System. We engage certain trusted third parties to perform functions and provide services to our shop, such as order history, order frequency, and interest in certain products. We will share your personal information with these third parties, but only to the extent necessary to perform these services. If you would like to see the privacy policies for our CRM system, please click here: https://www.pipelinedeals.com/privacy
• Employees. We are Designs by Nature Gems are made of four individuals who may access your information following for the related services: location for shipping and marketing research, products purchased for marketing research, and frequency of purchases for marketing research.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data indefinitely. You may request us to delete you information at any time by contacting us.
5. Transfers of Personal Information Outside of EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, Laura Sultan, owner of Designs by Nature Gems, is the data controller of your personal information. If you have any questions or concerns, you may contact her at laura [!at] designsbynaturegems.com. Alternately, you may mail her at:
Laura Sultan, Designs by Nature Gems, 1516-357 Rusholme Rd, Toronto, Toronto, ON M6H 2Z4, CANADA

More information

Last updated on Jan 7, 2017
Frequently asked questions
Care instructions

All pieces are made using high quality, nickle free, lead free, and hypoallergenic materials.

With that said, please avoid salt water and swimming pools.

For Wire Wrapped Pieces:
Metal does change color on acidic skin. (A person has a acidic skin when their skin eats through enamels and top metal layers.) If you notice a color change occurring, put a coat of clear nail polish on the wrapping to maintain the metal coating. If you would like the stone be rewrapped in 0.925 sterling silver or 14k gold, contact me and I will do so at cost.

Custom and personalised orders

I adore doing customs and personalized orders!

I do require a 50% deposit on any personalized or custom order unless we have agreed on another payment schedule.

If you are sending me a stone to wrap, no deposit it required.

Gift wrapping and packaging

Gift Wrapping:
All pieces are sent out in Designs by Nature packaging. This includes a tissue paper package with a single business card. If you would like an organza gift bag instead, please leave a note during checkout.

Wedding Rings:
Packaging for rings is a tan canvas gift box.

Shipping packaging:
Item are bubble wrapped and put into a mania envelope.

I want to return or exchange my item

Items can be returned or exchanged within two weeks of expected delivered date. (Expected delivered date is 2 weeks for North America; 4 weeks for Everywhere Else)

Prior returning, you must send a picture of the item in perfect condition. Once the item has arrived, I will email you and complete the refund in 24 hours.

Personalized and Custom Orders:
There are no returns on custom orders. I am happy to do an exchange and work on an alternate design.

Prior exchanging, you must send a picture of the item in perfect condition. Once the item has arrived, I will email you and complete the refund in 24 hours.

International Orders- Custom Fees

Many international orders will have customs fees. I am NOT responsible for paying custom fees or your country's charging fee process. Please be aware if your country charges a fee before placing your order.

I Didn't Receive My Item

Please allow up to two weeks for North American shipping and up to 6 weeks for international shipping to arrive.

Once item is shipped, the buyer takes all responsibility for the item. If an item does not arrive within the expected time period, the buyer can contact Designs by Nature Gems for a partial refund or to purchase the same item at cost. This refund is the original item's retail price minus shipping and handling.

All items are shipped without tracking unless the tracking option is chosen during checkout. (Tracking is about $15 and above in Canada.)
Postage upgrades are offered upon checkout. These upgrades include tracking, expedited, and xpress shipping.

Is there tracking on orders?

The normal shipping option does not include tracking. Tracking is only added if you have purchased two items or have chosen it during checkout.
(The reason behind this is that a package crossing borders is $18 CAD and above with tracking. If you live in Canada, tracking is still $10 CAD.)