designunfurls is taking a short break
Randa on Apr 29, 20175 out of 5 stars
Cicilia is truly wonderful!! She made me a beautiful invitation suite that I can't wait to send out. She is easy to work with, great at communicating, and quick to finish proofs/revising. I would highly suggest using her. :)
ntorpey on Nov 9, 20165 out of 5 stars
Words can't express how happy I am with this seller and the product. The champagne place cards were absolutely beautiful for my wedding. I asked the seller to customize the place card with sunflowers, and she did so beautifully. This seller was wonderful to work with and I would highly recommend!!!!! It is obvious she has a true passion for what she does since her work is so beautiful. I was very picky and she accommodated me wonderfully. You won't be disappointed!!!!
Karen on Oct 12, 20165 out of 5 stars
Great customer service!! Definitely recommended.
Lili on Aug 13, 20165 out of 5 stars
There are not enough words or stars for Cicilia!! I have been working with her for a year now. She has designed wedding invitations, thank you notes, wedding seating tags, to my save the dates. She has done it all for me, and with every design she has done it with perfection. She saw my vision and made it happen. She is sweet, professional and prompt when it comes to answering questions and emails. She made this process of wedding planning so easy for me. I definitely recommend her beautiful line to others, as I will be a returning customer. Thank you Cicilia for all of your hard work! So amazinginly talented!!:)
milsons on Jul 25, 20165 out of 5 stars
I wish there's 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 ratings because the design is totally out of this world!!!
It's simple chic and everything more...
The seller is super friendly, engaging & quick to respond. I have recommended this seller to my family & friends, and they all love it
Will I order again in the future??? DEFINITELY!!!!
I ordered a rush order before, but she only charged me with the normal shipping rate, isn't that nice or what?!?! She also contacted me just to make sure that my babies (my order 🤗) arrived on time...... And it was actually arrived BEFORE the deadline. So, I'm beyond impressed!!!
I wish there's service ratings, because I definitely will give 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 for awesome service
jhe1217 on May 18, 20161 out of 5 stars
This was supposed to be a rush order. I was promised an 18 day turn over from the beginning and it too over a month. My wedding invitations went out 33 days before my wedding. I was scammed. Now I know why you made me pay in full before my product was even created.
Cicilia responded on Jun 6, 2016
I am sorry that you feel scammed Jenn and for the USPS shipping delayed that was beyond my control due to Memorial weekend. I aimed to give you the best customer service by willingly working on your order WITHOUT being paid rush order fee. I also gave full customization & extra proof for free (waived $30 fee). I even added some extra invitations and tags for free. Jenn paid the order on May 8th, paid for her envelopes on May 16th & I sent out her envelopes earlier. Jenn was very kind so while she was addressing her envelopes, I helped her tying the invitations together with the RSVP so she won’t have to worry about putting them together. The total time I spent to complete her 125 invitation sets was 13 business days of production timeline WITHOUT rush order fee to print, cut,& assemble.
Welcome to Design Unfurls
I am Cicilia Buchanan, the owner, art director and designer of Design Unfurls. Before living in the States I grew up in Australia. Skills I have gained that fits me to run my art studio is from fifteen years experience in the design industry. I have the best education and training, with a master of multimedia design from the University of Sydney, a bachelor in graphic design from Swinburne University in Melbourne, Australia and an advanced diploma in graphic design from the prestigious Billy Blue College of Design in Sydney, Australia, previous training in visual communication design as well as a number of freelance projects within United States and around the world.
Please enjoy your visit at my store. I am open to suggestions for new items, custom orders and other graphic design services. Let me serve you with the best graphic design service. I offer one of the kind designs with high quality supplies at mom & pop’s prices. I also offer a good relationship so when I communicate with my customers, I don’t just “do work”, but I do my best to design your dreams into reality.
Please contact me if you have anything in mind. I love doing custom work for all occasions: weddings, babies, graduations, birthdays, corporate promotional items, or anything you've got in mind. We can work together, creating something beautiful, one of a kind and unforgettable. Our designs are inspired by modern art, vintage, victorian lace, rustic, barn weddings, wildflowers and more.
Every item in this store has been made wholeheartedly, with love. I love what I do and I love making my customers happy. So when you buy items from my store, you’re supporting a mom to provide for her child, and receiving artworks made wholeheartedly for you.
Enjoy shopping and contact us with any questions!
Monday-Friday 9:00 AM - 6:00 PM PST
Please understand emails are answered during these hours.
Boutique Stationery | Est. 2009 Irvine, CA
design.unfurls [!at] gmail.com
Owner, Designer, Creative Director
Design Unfurls was born in pursuing Cicilia's love of doing custom designs for all occasions. She has over fifteen years experience in the industry. She has M.A. of Multimedia Design from Sydney University, & a B.A. in Graphic Design From Swinburne
US Based - Printing Company
My product line grows based on customer request. Local printing company helps me create things that I cannot make myself because Design Unfurls doesn’t have the equipments to create them, i.e: die cuts, binding and printing on binders, mug, journals.
Most of my artwork is inspired by rustic chic, vintage, modern, elegant and eco friendly. Each artwork is fully customizable and one of a kind.
I am very meticulous and I only use high quality paper cardstocks and other embellishments. All pricing is based on supply costs and production time.
BY PURCHASING ITEMS FROM DesignUnfurls, YOU ARE STATING THAT YOU HAVE REVIEWED AND AGREE TO ALL OF DesignUnfurls' SHOP POLICIES
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
FOR PURCHASED MERCHANDISE: Exchanges welcome. you may return your unopened item for a full refund if you are not happy. this applies to merchandise only see below for info about commissioned art and posters.
FOR COMMISSIONED ART - INCLUDING POSTERS, INVITATIONS,CUSTOM ORDERS AND PORTRAITS: After a commissioned piece has been started a refund will not be available. If work has NOT begun a FULL REFUND will be provided.
All custom order worth less than must be paid in full before any online proof can be made. For custom order worth more than $100 USD will require $100 USD deposit to begin customization. Once I get the approval to print, the remaining balance is due. In order for me to continue with the printing and assembling process, I will require a full payment of this order.
You may NOT purchase a sample for a custom order. Minimum order for a custom order listing is 25 sets or worth more than $50 USD
FOR DESIGNS: Once you have purchased and placed your order, NO refunds can be made. Once the design process has begun, NO exchanges can be made. Once final print approval* is given, no changes, no exchanges, no refunds can be made.
When you pay the $100 deposit, that means you agree to purchase 8 hours of designing time to customize your invitation order. This deposit will go towards the final payment of your order. In essence when you order a custom design you are purchasing 8 hours of design time. If a redesign, new drawing, or time consuming change is desired after 8-9 hours of work have expired a $25.00 Per Hour fee will apply.
Design Unfurls is not responsible for any errors or inaccuracies in proof files that have been approved for final print.
Your immediate payment is appreciated! Without payment, your order will be canceled.
DesignUnfurls accepts payment by Echeck or credit card through paypal.
DesignUnfurls will not begin customizing or printing until payment is made and has cleared through Paypal. Keep this in mind when you are choosing an ECheck through Paypal. EChecks usually take 3-4 business days to clear.
Any quote provided by DesignUnfurls is valid for 30 days. If you request a quote and do not purchase the items within 30 days, DesignUnfurls has the right to revise pricing without notice.
Due to the nature of our customized products ranges from one order to another, depending on the quantity of the order. It takes around 14 business days for production. With exception of wedding items which take 21 to 25 business days for production. Production of your product begins once we receive your final payment, it has cleared through PayPal, and you have approved your digital proof. Please note that production time does not include shipping times.
FOR READY TO PRINT DIGITAL PDF FILES.
Your pdf will be sent through email within 2 to 3 business days after payment.
ITS FREE SHIPPING! Make sure we have your correct email address to ensure prompt delivery.
FOR PRINTS AND OTHER ARTWORKS
After your final payment has been confirmed, DesignUnfurls will start the production stage. Once we finish the production stage, you will be contacted via etsy message/email with a shipping date. (Custom, wedding items, personalized or large orders will take longer to ship.) Your order will be packaged with care and shipped via USPS First Class Mail with Delivery Confirmation unless otherwise noted.
A portion of the shipping fee covers the cost of packaging. Shipping times vary according to your location. Express and insurance upgrades are available upon request.
*** DURING WEDDING SEASONS***
During Wedding Season (January - August)
• All my artworks are handmade. Each invitation is made wholeheartedly and it takes time to create them one by one. Therefore please plan ahead and order early.
• During peak wedding season, the standard production time depends on the order amount, and usually takes between 21 - 25 BUSINESS DAYS after I receive final payment and approval to print. Each order includes three different steps: three online email proofs - print confirmation - production. Therefore, please consider ordering 2 to 3 months before you plan to have in hand.
• Rush orders will be available on a limited basis (Depending on the amount of the order, these orders are guaranteed to be completed within 10 -14 business days, and expedited shipping fee is not included). Rush order fee is 35% of the entire order. Please contact Design Unfurls for further information.
I strive to complete each order on time. Therefore please have all the invitation wording and other information 100% completed and finalized before you place an order.
For other bridal stationery:
save the date cards, menu cards, place cards, escort cards, ceremony programs, table numbers, thank you cards, seating chart, favor labels
• Please order 3 to 4 weeks before you plan to have these in hand.
Design Unfurls is not responsible for products being mishandled or damaged after they are received.
Please be sure your Paypal address matches your Etsy address. WE WILL ALWAYS SHIP TO THE ETSY ADDRESS provided unless you clearly indicate that you want your item shipped elsewhere. We are not responsible for items shipped to an incorrect address. Items returned for an incorrect address will require additional postage paid by the buyer.
If you are shipping a gift, please let us know when purchasing so that it will ship to the right address.
We gladly accept International orders, please contact DesignUnfurls BEFORE ordering, so that we may research shipping costs for you. DesignUnfurls can post a CUSTOM ORDER listing for you with the items you wish to buy and the correct shipping cost. Shipping cost is based on weight as well as destination and varies greatly for each order. Once we post your Custom Order listing, we will contact you with the link to purchase. Custom Order listings must be paid for within 24 hours. we do not "hold" items as this ties up stock.
PLEASE NOTE INTERNATIONAL BUYERS:
• ONLY USPS EXPRESS INTERNATIONAL has tracking number or Delivery Confirmation.
• USPS PRIORITY International Orders DO NOT have tracking or Delivery Confirmation.
• Buyers are solely responsible for all customs, taxes, duties, etc. you may incur upon receiving your purchase.
Additional policies and FAQs
Printable design comes with three emailed proofs where you can customize and approve before I send you the final design to your email. Any additional proofing may caused an additional charge. Anything over this will result in additional charges of $30.00 per additional round and $4 per revision for printable items. Please note, if misspelling or mistakes are of our doing, revisions will not be included in the 3 round count nor be charged. That include adjusting type size, color, misspellings and other details to your design.
The finished design will be in jpeg and/or pdf file.
INVITATIONS CUSTOM ORDER
All invitations are customizable. If you’re interested in one of these designs, you may change the wording, fonts (san-serif or serif), and colors to match your wedding theme. Some customization may cost additional fee. Additionally, you may also provide a high quality picture/image of the venue, and I will use that image to be implemented on the invitation, monogram, RSVP, menus, thank you notes, and other bridal stationery. The minimum order to receive free designing fee is 25 sets of invitations.
* Some material upgrade changes may require an additional cost, depending on the suppliers pricing, tax, and shipping.
* Depending on difficulties, there will be an additional design fee to change the overall layout, orientation and motifs.
Complementary changes include:
• font styles
• ink colors
DesignUnfurls will gladly post a CUSTOM ORDER/RESERVED listing for anyone wanting a custom order or a combination of items not listed, and for International Buyers.
Once we post your Custom Order Listing, we will give you notice with the link to purchase.
IMPORTANT: Custom Order Listings must be paid for within 48 HOURS or they will be canceled. we do not "hold" items as this ties up our stock.
*** DURING WEDDING SEASONS***
Please bear in mind that this is the busiest season for our studio. Patience is greatly appreciated since we are trying to deliver the best service to our customers. The production timeline may take longer than usual, depending on the quantity of the order and how fast we get the approved proofs back from the client.
DIY WEDDING SETS
At the moment Design Unfurls is not offering DIY printable items for wedding items. we are very meticulous in what we do and strive to deliver the best quality of artwork, from design process-print-assemble and we believe it’s our responsibilities to ensure everything is done with care; therefore, we do not offer pdf on wedding items (except wedding announcements).
Colors may look different on your screen, so please note that DesignUnfurls is not responsible for the colors on your computer monitor. If you are concerned about the color change, you may purchase a sample of any invitations listed. We will send you a full set (each set includes the invite, response card/envelope and mailing envelope.) Sometimes, your sample may differ slightly than the listing appears depending on the stock we have on hand.
All of the revisions are done via PDF proofing online. We will gladly encourage up to 3 rounds of online proofs. Anything over this will result in additional charges of $30.00 per additional round. Please note, if misspelling or mistakes are of our doing, revisions will not be included in the 3 round count nor be charged. That include adjusting type size, color, misspellings and other details to your design - however if rather detailed changes, once the design process has begun, we will charge accordingly a $75.00 redesign and layout fee.
DesignUnfurls requires your final approval via e-mail to print the order. Once we have the "OK TO PRINT" we waive responsibility for errors and changes and we begin printing immediately. Please review your final proof carefully. At that time a reprint is certainly possible, but at an additional expense.
All wedding and baby designs can be created in ANY SIZE desired.
Force Majeure Clause
Design Unfurls will try its best to do all possible to give you the best service possible to complete all orders that have been placed. However in the event of the outside interference for example earthquake, strikes, civil unrest, theft, war, fire flood, crime, breakdown, lock out, war, severe illness, or death that may occur beyond Design Unfurls control and this/these natural disaster/s prevent Design Unfurls from meeting deadlines and performing business as usual, Design Unfurls will not be held responsible if orders are failed to be completed on time or at all. However, if this worse scenario were to arise, Design Unfurls will do all in it's power to complete our customers orders or we may have to direct or refer our customers to other company who can help you.
For other emergency problems that may rise that is in Design Unfurls' control, Design Unfurls will try to notify the customer within 2-3 business hours t attempt to agree on a solution.
As a buyer, you have the right to use these images for your personal use. All designs are exclusive and original to Design Unfurls and are protected by copyright law. Some cliparts and background mock ups are purchased via extended licensed. Therefore, It is an offense to steal in whole or in part any of the designs, layout, copy or photography created by Design Unfurls. Mass production and commercial use of our design is not allowed. All copyright is wholly owned and reserved by Cicilia Buchanan of InkStory Paperie and/or Design Unfurls. Purchase of files does not entitle buyer to professional reproduction rights.
Artwork and photographs and listing images are copyrighted © 2016 Design Unfurls and cannot be used without permission. It is illegal to reproduce any item, text, copy, design or other element from this site without written permission from Design Unfurls. Modification and/or reuse of our artworks for other occasions/uses is prohibited. A small web address will be printed lightly on each artwork for copyright purposes. Design Unfurls holds ownership and copyright on all designs whether custom or existing.
Violations of copyright on any of our content including web content, layout, design, text, imagery or other will be vigorously pursued. This applies to those who wish to use the photos for blogging purposes. Please ask for our permission before using our products or images for blogging.
Design Unfurls reserves the right to use custom-designed pieces for future themes/layouts and Design Unfurls reserve the rights to all work created unless otherwise agreed in writing. We will use images created on commission or a custom basis for promotional, sample, or commercial use.