dessertkitty

Custom Decoden Cases & Cute Accessories

Glasgow, United Kingdom · 143 Sales

dessertkitty

Custom Decoden Cases & Cute Accessories

Glasgow, United Kingdom 143 Sales On Etsy since 2016

4.5 out of 5 stars
(44)

Shop owner

Brooke

Contact

Announcement   NEW DISCOUNT CODE AND PROCESSING TIMES: Happy New Year! I have moved my processing time up a little bit to compensate for the holidays slowing down delivery times (aka blank case supplies)! Hopefully the delay is not too long since the holidays are over and everything is slowly going back to normal. Use discount code "NEWYEARNEWCASE" for 10% off!
❁ Thanks for stopping by Dessert Kitty's Etsy. ❁
🌼 International orders are now automatically set to the lowest shipping price, i offer a shipping upgrade (which i recommend): https://www.etsy.com/uk/listing/461336412/international-shipping-upgrade-tracked 🌼

🌼 All of my orders are handmade with love and care. I will keep you contsantly updated with the status of your order via Etsy Conversations 🌼

Announcement

Last updated on Jan 3, 2017

NEW DISCOUNT CODE AND PROCESSING TIMES: Happy New Year! I have moved my processing time up a little bit to compensate for the holidays slowing down delivery times (aka blank case supplies)! Hopefully the delay is not too long since the holidays are over and everything is slowly going back to normal. Use discount code "NEWYEARNEWCASE" for 10% off!
❁ Thanks for stopping by Dessert Kitty's Etsy. ❁
🌼 International orders are now automatically set to the lowest shipping price, i offer a shipping upgrade (which i recommend): https://www.etsy.com/uk/listing/461336412/international-shipping-upgrade-tracked 🌼

🌼 All of my orders are handmade with love and care. I will keep you contsantly updated with the status of your order via Etsy Conversations 🌼

Brooke

Contact shop owner

Brooke

Reviews

Average item review
4.5 out of 5 stars
(44)
LynkDandy

LynkDandy on Mar 18, 2017

1 out of 5 stars

Very late, super sloppy and lopsided. Wanting a refund. 😧

Brooke

Brooke responded on Mar 18, 2017

I cannot control the postal service/how long an item takes to reach the buyer (sadly). As this was an international order, the delivery can take anywhere from 1-5 weeks, and because no tracking was purchased I could not check up on it as much as I would have hoped. As for the sloppy/lopsided comment, i am sorry you feel this way. I sent photos after the case was completed and it was approved, despite some concerns about one of the pieces possibly breaking with misuse of the decoden case (rough handling etc) which was too late to fix, so i sent the order out on time. It is unfair to penalise the seller for the time it takes to reach you as when it is sent, it is sadly out of my hands completely. Please re-read my policies. I have reached out to this customer via message to try and resolve the issue.

Brooke whiting

Brooke whiting on Mar 9, 2017

1 out of 5 stars

The photo was all crinkled up and the phone case wasn't even full up of the jelly stuff

Brooke

Brooke responded on Mar 9, 2017

I appreciate all reviews, it's always great to receive one, but i am very saddened and disappointed that this customer was unhappy with the phone case, i received no messages/pictures regarding these issues, which i would have really appreciated as i would have been more than happy to help resolve any misunderstandings and fix the problems/make a replacement case. The case ordered was a whip *BORDER* case, which means the whip is only around the photo as a frame, not all over the case like a regular decoden product. As for the photo, it is applied flat, sealed with plastic and resin which is smooth, as I have not received any pictures I cannot tell exactly what has happened. Thank you for your honest review, and to any future customers reading; please reach out to me if there are any problems.

View all 44 reviews

Updates

I have added a listing specifically dedicated to Yuri on Ice themed cases! They are still completely custom (but with this listing, the theme is as mentioned). There are 3 styles to choose from: Whip cases, whip borders and rhinestone borders!snowflakesnowflakesnowflake
custom cases from last night two_hearts
Christmas Promotions: The christmas deadline is November 30th if you want your case to reach you before christmas. Orders placed after this date MAY arrive on time, but I cannot guarantee that it will get to you in time. All three of my xmas promos above!
View all 6 updates

About

How Dessert Kitty Began

I'm a simple girl who loves all things cute and crafty. I enjoy making things bringing my ideas to life! Decoden has been a part of my life for a few years now; it started off just being a love/infatuation with Decoden items and it slowly developed into what is is to me today, a way to share my creations with others!
I decided one day I would stop lusting and finally try it myself, and I was surprised with the outcome, it wasn't perfect but I slowly began to get better and things started looking much nicer; that's when I decided to open my Etsy store, Dessert Kitty! I spent hours thinking of a name, and most were taken. I thought of two things I (and many others) love, Cats and Desserts! I put those together and i loved the sound of it; thus began Dessert Kitty's Decoden Shop! The name fits well because i make cases that look sweet enough to eat (but don't! ;)) I have been on Etsy since the middle of 2016 and I have loved every second of it, I'm excited to create for others and make the case of their dreams!

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Shop members

  • Brooke

    Owner, Curator, Designer

    The one who does it all, from imagining, designing creating, customer service and packaging!

  • Mark

    Owner, Supervision

Shop policies

More information

Last updated on Oct 30, 2016
Frequently asked questions

🍬 How to Order Custom Cases 🍬

♥ Add a custom listing into your basket, choosing all of the correct variations and options available
♥ Add any upgrades listings into your basket alongside the custom listing
♥ Leave all relevant information in the "Notes to Seller" box or after your purchase in an Etsy Conversations message. Please make sure to include theme information, color choices and any specific pieces you definitely DO or DON'T want.
♥ Checkout!

Alternatively, send me a message via Etsy Conversations requesting a custom and we will talk about all of the important details, once we have everything figured out I will make a private listing for you to purchase.

Care instructions

A care sheet filled with information is included with your order, it includes important information about cleaning, handling and making your decorative case last a long time! I highly suggest that you read this information before purchasing as well; as the case is quite fragile if you do not know how to handle them correctly. The information/care sheet can be viewed here: http://imgur.com/a/07aVN

What device can I get a case for?

I can make a case for almost any device! As long as there are blank, hard plastic cases somewhere on the internet; it can be done!
I can also make contact lens cases/jewelry boxes and much more.

Shipping Information

I ship all orders in a timely manor in the safest possible way. My cases are packaged in a small box filled with a lot of protective bubble wrap as well as some pretty packaging underneath that holds your new case. My parcels are extremely safe and I have never had something break in the mail.

INTERNATIONAL SHIPPING UPGRADE (recommended): https://www.etsy.com/uk/listing/461336412/international-shipping-upgrade-tracked?ref=shop_home_active_1

Returns and Exchanges

To clarify further on my return/refund/exchange policies:

I accept cancellations on all orders within 24 hours of purchase.

I do not accept returns or refunds on custom orders unless otherwise stated. If you are unhappy with your product I will try my best to make it perfect and fix the situation.

I accept returns on ready to ship orders, but you MUST notify me before sending the item back, and you must make sure to let me know within 48 hours of receiving your package, if you wait any longer i will not accept the return and you will not be refunded as i cannot guarantee the item has been unused.

Buyers are responsible for return shipping fees, and no refund will be made until the item has reached me.

International Customers: Read! (Shipping Upgrade + Prices)

International Customers:
I offer a shipping upgrade : https://www.etsy.com/uk/listing/461336412/


I highly recommend purchasing this as this includes tracking information, delivery confirmation and insurance whereas the standard international shipping option DOES NOT. Please purchase the linked listing for extra safety, i highly recommend it.

Domestic and International orders: You will only ever pay for the shipping cost and the cost of one small box for your case, the rest of the packaging (bubble wrap, tissue paper, cute bags) are paid for by me. I try my best to make my packages look pretty!

Can I change my theme or colors after I have paid?

You have 24 hours to message me regarding any changes; after that it MAY be able to be done, but most likely not as I will start working on your case after 24 hours.

Are the pieces on my case handmade?

My molds: sailor moon silhouettes, sailor moon style wings, luna/artemis cat heads, mini half bitten chocolate bar, small planet, small puffy star, skeleton hand, ouija planchette, full sized chocolate bars, large puffy heart, smaller flat heart, small/medium puffy heart, large crescent moon, smaller crescent moon, sailor moon wands & keys, ribbon bow, large heart with drips & a star and moon cut out inside, large planet, crisis moon locket, small chibi wings, bat, small bow with a moon shape on the middle, jack skellington mini head, mini pumpkin head, large cat/puppy paw, smaller paw, small bone, medium sized bone, heart with bow details, another style of bow, flat medium sized heart, and a cross.

For a full list, message me!!

Can I buy figurines on their own? / Are your figures genuine?

I do not sell anime figurines on their own *at all*. I do not own, or claim to own the characters portrayed with the figurines and I use them for handmade craft projects ONLY.

The figures I use for my crafts are a mix of genuine and not. If the price is lower, I assume them to be fake/copies of figures because of the price I paid for them. Although my supplier confirms or denies the authenticity, I keep the price low just to be safe. When my figures are priced higher, then they are genuine or assumed to be genuine and I buy them from official merch sellers opposed to Ebay or Amazon like the cheaper ones. Although some figures are cheaper; I make sure they are good quality and look great.

Processing Time

My processing time is set to 4-6 weeks, mainly as a 'just in case'. Most cases are done and shipped off within 1-2 weeks, but sometimes cases can take longer if: I have multiple resin pieces to make, multiple orders at one time, and if I need to order something from abroad (such as a rare case or figurine). By purchasing from Dessert Kitty, you understand that my processing time is 4-8 weeks.