Accepted payment methods
Returns and exchanges
NO REFUNDS OR RETURNS ON CUSTOM TAILORED CLOTHING .
If we create an item to your specific measurement details, we will NOT exchange for a different size. We can only do one thing, try to alter the existing garment that was purchased. We will not cover ANY shipping fees for this. Alternation fees will also be applied. Alternations are $25.00 per hour. A re-stocking fee of $25 will be applied on all merch customized or pre-designed that is returned. Also, we will not refund shipping fees that are applied at checkout. Pending on the situation, we may waive these fees:)
In the event of a refund (at our fault)...THE GARMENT MUST BE IN ITS ORIGINAL CONDITION. NO BODY FUNK/DRY SKIN FLAKES, FOOD STAINS, RANK SMELLS, CIGARETTE SMOKE, DEODORANT, LOTION, FILTH, STENCH, OR STAIN OF ANY KIND SHOULD HAVE COME INTO CONTACT WITH OUR MERCHANDISE IF YOU WANT TO SEND IT BACK!! You must return the garment exactly as you received it.
PLEASE READ BEFORE RETURNING WHOLESALE ITEMS:
If for some reason you are not pleased with the items, we will take it back within 15 days of the date you received it and an exchange or a refund will be granted. We won't refund your money if it's not within 15 days. We do, however, take the garment's "travel time" into account when calculating the 15 day period. It doesn't start until AFTER the package was delivered to you. We WILL NOT issue a refund for the shipping fees.It may take up to 2-3 weeks for a refund to occur, due to processing and bank transfers. Changing your mind about an item or an order you placed is your prerogative and we can't be held responsible for shipping charges if you do so.In the event of a return, insure the package with the shipper and make sure you request a proof of delivery. However, if you buy $500 worth of clothing only to return $450 of it 15 days later, we will impose a "restocking fee".
Here's how it works: If more than 50% of a large order is returned to us for a refund, we reserve the right to impose a 35% restocking fee. Therefore only 65% of what you originally paid may be refunded to the credit card on file or, if you paid by money order, via check refund. Whether or not a restocking fee is applied is based on individual circumstances and cannot be predicted before the items are returned. For more information, please contact us using the information on this website.