dettsu

Lilium

Makati City, Philippines

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    πŸ”Έ π‘π„π‚πŽπ•π„π‘πˆππ† π…π‘πŽπŒ π’π”π‘π†π„π‘π˜ πŸ”Έ

Post offices have reopened! Unfortunately, I've gotten sick recently and was rushed to the hospital last Aug 30. I had laparoscopic cholecystectomy surgery last Sept 3 and currently at home recuperating. The incisions still hurt and I'm not allowed to move much for a few weeks;;

Shipping is delayed until I recover. Sorry for the delays πŸ˜”

πŸ”Έ π’π“πŽπ‘π„ πŽπ–ππ„π‘ πŒπŽπ•π„πƒ πŽπ”π“ 𝐋𝐀𝐒𝐓 π€ππ‘πˆπ‹ πŸπŸ“ 𝐃𝐔𝐄 π“πŽ 𝐁𝐀𝐃 π‹πˆπ•πˆππ† π’πˆπ“π”π€π“πˆπŽπ πŸ”Έ

More info β†’ dettsu.com/moving-out

We have finally moved out! Thank you so much for the support thus far. I am currently staying in a different city with my partner and his cat. Please expect some hints of cat fur in your packages every now and then. Handle with care especially if you have cat related allergies!

πŸ”Έ 𝐏𝐋𝐄𝐀𝐒𝐄 𝐑𝐄𝐀𝐃 𝐓𝐇𝐄 𝐅𝐀𝐐𝐒 π…πŽπ‘ π’π“πŽπ‘π„ π“π„π‘πŒπ’ πŽπ… π’π„π‘π•πˆπ‚π„ 𝐀𝐍𝐃 𝐑𝐄𝐅𝐔𝐍𝐃/𝐑𝐄𝐓𝐔𝐑𝐍/𝐄𝐗𝐂𝐇𝐀𝐍𝐆𝐄 𝐑𝐔𝐋𝐄𝐒 πŸ”Έ

𝐅𝐀𝐐: http://etsy.com/shop/dettsu#faq

π“πˆπŒπ„π™πŽππ„: GMT +8:00 Metro Manila // If I don't reply immediately, I may be asleep πŸ’€

ππ‡π‹ππŽπ’π“ π’π‡πˆππ’ π“πŽ π’πŽπŒπ„ π‚πŽπ”ππ“π‘πˆπ„π’: Regular Mail ships via PHLPost. Check the FAQ for this list. There may still be delays depending on your local area restrictions, but orders will be shipped out as scheduled. Sometimes packages may stay undelivered at your local post office for a certain period of time because of this. In such cases, you may contact or visit your local post office to check if your package is already with them 2 weeks or so after receiving your tracking number.

π’π‡πˆπππˆππ† 𝐔𝐏𝐆𝐑𝐀𝐃𝐄𝐒: You can upgrade your shipping to PostNord (premium postal service via a local private courier) or DHL Express for faster and more secure shipping. Heavy USA orders will be shipped out in bulk via DHL Express to be handled by my contact in San Leandro, CA. Message me for shipping upgrades if they're not available for your country at checkout. Asian countries may upgrade to EMS shipping, transit is 5-7 working days.

If you are interested in organizing a GROUP ORDER from my shop, feel free to message me about it first!

Important links: https://dettsuart.carrd.co

Announcement

Last updated on Sep 4, 2021

πŸ”Έ π‘π„π‚πŽπ•π„π‘πˆππ† π…π‘πŽπŒ π’π”π‘π†π„π‘π˜ πŸ”Έ

Post offices have reopened! Unfortunately, I've gotten sick recently and was rushed to the hospital last Aug 30. I had laparoscopic cholecystectomy surgery last Sept 3 and currently at home recuperating. The incisions still hurt and I'm not allowed to move much for a few weeks;;

Shipping is delayed until I recover. Sorry for the delays πŸ˜”

πŸ”Έ π’π“πŽπ‘π„ πŽπ–ππ„π‘ πŒπŽπ•π„πƒ πŽπ”π“ 𝐋𝐀𝐒𝐓 π€ππ‘πˆπ‹ πŸπŸ“ 𝐃𝐔𝐄 π“πŽ 𝐁𝐀𝐃 π‹πˆπ•πˆππ† π’πˆπ“π”π€π“πˆπŽπ πŸ”Έ

More info β†’ dettsu.com/moving-out

We have finally moved out! Thank you so much for the support thus far. I am currently staying in a different city with my partner and his cat. Please expect some hints of cat fur in your packages every now and then. Handle with care especially if you have cat related allergies!

πŸ”Έ 𝐏𝐋𝐄𝐀𝐒𝐄 𝐑𝐄𝐀𝐃 𝐓𝐇𝐄 𝐅𝐀𝐐𝐒 π…πŽπ‘ π’π“πŽπ‘π„ π“π„π‘πŒπ’ πŽπ… π’π„π‘π•πˆπ‚π„ 𝐀𝐍𝐃 𝐑𝐄𝐅𝐔𝐍𝐃/𝐑𝐄𝐓𝐔𝐑𝐍/𝐄𝐗𝐂𝐇𝐀𝐍𝐆𝐄 𝐑𝐔𝐋𝐄𝐒 πŸ”Έ

𝐅𝐀𝐐: http://etsy.com/shop/dettsu#faq

π“πˆπŒπ„π™πŽππ„: GMT +8:00 Metro Manila // If I don't reply immediately, I may be asleep πŸ’€

ππ‡π‹ππŽπ’π“ π’π‡πˆππ’ π“πŽ π’πŽπŒπ„ π‚πŽπ”ππ“π‘πˆπ„π’: Regular Mail ships via PHLPost. Check the FAQ for this list. There may still be delays depending on your local area restrictions, but orders will be shipped out as scheduled. Sometimes packages may stay undelivered at your local post office for a certain period of time because of this. In such cases, you may contact or visit your local post office to check if your package is already with them 2 weeks or so after receiving your tracking number.

π’π‡πˆπππˆππ† 𝐔𝐏𝐆𝐑𝐀𝐃𝐄𝐒: You can upgrade your shipping to PostNord (premium postal service via a local private courier) or DHL Express for faster and more secure shipping. Heavy USA orders will be shipped out in bulk via DHL Express to be handled by my contact in San Leandro, CA. Message me for shipping upgrades if they're not available for your country at checkout. Asian countries may upgrade to EMS shipping, transit is 5-7 working days.

If you are interested in organizing a GROUP ORDER from my shop, feel free to message me about it first!

Important links: https://dettsuart.carrd.co

Items

 

All Items

Dettsu

Contact shop owner

Dettsu

Reviews

Average item review
5 out of 5 stars
(204)
See reviews that mention:
Quality 37 Shipping 9 Customer service 9

Updates

Hello, I'm back!! I've been discharged from the hospital and currently resting after surgery. Sorry for all the delays since I'm still recovering prayskin-tone-3sparkles
As thanks for all the patience, we'll have a store-wide sale this month yo help with hospital bills sparkling_heart
Sorry for the inactivity! I was confined and had to undergo surgery sob Since I can't move around or carry stuff yet, shipments are delayed to next week or until I recover ><
Thank you for your patience!! woman-bowingskin-tone-2‍female_sign️
NCR lockdown is extended to Aug 31, and we've been waiting for the dolls to arrive. Unfortunately, Yangzhou where my manufacturer is based has also been under lockdown hence why the dolls haven't been shipped to me. Sorry but our wait is extended again pensive
View all 56 updates

About dettsu

Sales 949
On Etsy since 2014

A lilium for your devotion

In the language of flowers, lilies mean dedication and devotion. And that's how the shop got its name.

Run mostly by a one girl team, Liliumβ€”by Dettsu conceptualizes and creates fandom experiences in the form of fan made merchandise, an embodiment of a fan's devotion to their fave or bias.

Although Dettsu has had experience in creating art, merch, and selling in cons as well as organizing fan events, the store started gaining traction online when quarantine started in our country last March 2020. Due to circumstances brought about by 2020, Dettsu became a full time artist able to focus on the development of Lilium and its creative products.

Through Lilium, Dettsu is fulfilling her dream of being able to support herself doing the things she loves. And eventually, the same things that had kept her going for so long are now finally helping her grow and transition into a new life as she creates her own space and further grows Lilium into a lush, abundant, and much more plentiful garden.

The creation of Lilium has been helping Dettsu earn a living despite the difficulties of quarantine, and supporting her move out of her troubled home into a space she can call her own.

Thank you for looking!

Shop members

  • Dettsu

    Owner, Designer

  • Jeii

    Co-collaborator, Customer Service

Shop policies

More information

Last updated on Jul 1, 2021
Frequently asked questions
NO REFUNDS NO RETURNS NO EXCHANGES

Refund, returns, exchanges NOT ALLOWED for:

CHANGE OF MIND
β€” orders can be cancelled within 2 hours of ordering
β€” no cancellation or refund after 2 hour grace period

DID NOT WANT THE ITEM
β€” all items are shipped in good condition

CUSTOMER INPUT INCORRECT/INCOMPLETE ADDRESS
β€” customer will pay shipping fee for reshipment of items returned to sender

ITEM LOST/DAMAGED IN TRANSIT
β€” every order is packed securely before shipment with proof of ship out

TRACKING NUMBER HAS DELIVERED STATUS
β€” customer is responsible for receiving their package

Refund, returns, exchanges ALLOWED for:

WHEN SELLER MADE A MISTAKE
β€” if I sent the wrong item or size, or defective item inside intact packaging
β€” please message and provide photos as proof

Shipping notes

Metro Manila has been under quarantine since Mar 15, 2020 until this writing (Jun 10, 2021). Our post office still cannot ship to some countries, so Lilium has no choice but to use the only available couriers.

Regular Mail via post office: Most countries
Postal via PostNord: Rest of the world
DHL Express: Worldwide in 3-5 business days

Orders from countries the post office can't ship to will be shipped via PostNord

Transit time is usually 10-15 working days but because of delays caused by the pandemic, transit time may take up to 25-30 working days depending on your country's available postal service.

Regular Mail: ships twice a month every Thursday
Premium Postal: ships every batch of 5 packages
DHL Express: ships weekly or as needed

List of countries serviced by PHLPost (Regular Mail)

Orders that will be shipped via regular mail will be coursed through our local post office, PHLPost. This is international registered mail with tracking numbers.

β€” Australia
β€” Bahrain
β€” Bangladesh
β€” Belgium
β€” Brunei
β€” Cambodia

β€” Canada
β€” China
β€” Egypt
β€” France
β€” Germany

β€” Greece
β€” Guam
β€” Hong Kong
β€” India
β€” Indonesia

β€” Ireland
β€” Italy
β€” Japan
β€” Jordan
β€” Kuwait

β€” Macao
β€” Malaysia
β€” Myanmar
β€” Netherlands
β€” New Zealand

β€” Oman
β€” Pakistan
β€” Papua New Guinea
β€” Qatar
β€” Saudi Arabia

β€” Singapore
β€” South Korea
β€” Spain
β€” Switzerland
β€” Taiwan

β€” Thailand
β€” UAE
β€” UK
β€” USA
β€” Vietnam

My tracking number isn't working, what should I do?

Sometimes tracking numbers aren't updated as often as they should. I've consulted with the staff of my local post office and they said this is usually because of slower logistics due to the lack of staff during the pandemic.

There are times that the tracking numbers works after a day or so, but there are also times the tracking would only reflect updates when they're already in the destination country.

eg. I ship a package to USA on Monday, tracking doesn't reflect status until after 2 Fridays when the package is already in the USA

Previous orders experienced the same dilemma, but their packages did arrive around the estimated transit time. Delays would depend on your local community's travel and parcel restrictions.

What to do if my package never arrived? pt. 1

Because of Covid-19, many are suffering due to delays in postal service around the world. Many countries still have restrictions for parcel acceptance so patience is truly needed in this time.

Packages that usually take 15-20 working days to arrive have recently been taking up to 25-30 working days to be delivered.

* working days do not include weekends and local holidays

It may take longer than that depending on where you live and when you order items, so consider whether to buy during peak season or holiday rush.

All shipments have tracking numbers. If your order hasn't arrived yet, check your tracking. You may check with your local post office if it's already there by giving them the tracking number.

What to do if my package never arrived? pt. 2

If your local post office still does not have your package, kindly wait a little longer. They might be taking time to sort mail due to being short staffed during a pandemic.

On the event that your package does not arrive in 60 working days after ship out date OR your tracking number isn't working by this time, you are eligible for getting a REPLACEMENT. Just message me.

* ship out date is when you receive the tracking number

Replacement items are FREE. Customers will just pay additional shipping fee of 6 USD, the cheapest option with tracking for packages up to 100g / 4oz in weight.

Expedited shipping via EMS is an available option for 30 USD.

What to do if my package never arrived? pt. 3

If you message me 70 or more working days after your order was shipped out to report that it still has not arrived to you, I will send replacement items for FREE. Replacement items will be sent out via PHLPost Regular Mail and shipping fee will be shouldered by the seller.

Expedited shipping via EMS is an available option for 15 USD.

If your replacement package does not arrive in 30 working days after ship out date OR your tracking number isn't working by this time, you are eligible for getting a REFUND. Just message me.

* ship out date is when you receive the tracking number

REFUNDS WILL ONLY BE DONE VIA ETSY.

Refunds and transactions started within Etsy and moved outside Etsy are not allowed by Etsy TOS.

Shiggy Hands apparel notes

Made to order items include the Shigaraki Hands Shirts and Shorts. This means they are on made-to-order basis, and are printed and shipped out from depending on where you're based (USA, Europe, Australia).

The rest of the items in the store are with me here in the Philippines. If you order the made to order items with any other item, the made to order items will be shipped separately and ahead of time. The rest of the items will be shipped out depending on availability (on-hand items) or the schedule of release (pre-order items).

There is no additional charge for the separate shipments.

Gift wrapping and packaging

Gift wrapping is available for a fee!

If your packages is marked as a gift but you did not click the gift wrapping option, your order will not be gift wrapped.

You can message me if you have special requests for your gifts!

IMPORTANT: Please be mindful of the store's shipping schedules and if the item you want to purchase is on-hand or pre-orders. Production cannot do rushed orders especially for personalized items and items that take long to produce.