dettsu

Lilium

Makati City, Philippines

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ⚠ PLEASE READ THE FAQS FOR STORE TERMS OF SERVICE AND REFUND/RETURN/EXCHANGE RULES ⚠
TIMEZONE: GMT +8:00 Metro Manila // If I don't reply immediately, I may be asleep 💤

SHIPPING TO THE UK: There are parcel acceptance restrictions currently in the UK. Orders bound to UK will be shipped as scheduled, but may stay undelivered at your local post office for a certain period of time. In such cases, you may contact or visit your local post office to check if your package is already with them a week or so after receiving your tracking number.

You can upgrade your shipping to DHL eCommerce (postal) or DHL Express for faster and more secure shipping. Heavy orders will automatically be shipped out via DHL eCommerce. Message me for shipping upgrades if they're not available for your country at checkout. Asian countries may upgrade to EMS shipping, transit is 3-7 working days.

If you are interested in organizing a GROUP ORDER from my shop, feel free to message me about it first!

New hub for store updates: https://lilium.dettsu.com

Thank you to everyone who has bought from the store! It's a huge help since the money will be going towards therapy and my moving out funds. It's becoming more difficult to deal with things at home, so I've started a fundraiser to help me reach my goal of moving out. More info here: dettsu.com/moving-out

Announcement

Last updated on Feb 19, 2021

⚠ PLEASE READ THE FAQS FOR STORE TERMS OF SERVICE AND REFUND/RETURN/EXCHANGE RULES ⚠
TIMEZONE: GMT +8:00 Metro Manila // If I don't reply immediately, I may be asleep 💤

SHIPPING TO THE UK: There are parcel acceptance restrictions currently in the UK. Orders bound to UK will be shipped as scheduled, but may stay undelivered at your local post office for a certain period of time. In such cases, you may contact or visit your local post office to check if your package is already with them a week or so after receiving your tracking number.

You can upgrade your shipping to DHL eCommerce (postal) or DHL Express for faster and more secure shipping. Heavy orders will automatically be shipped out via DHL eCommerce. Message me for shipping upgrades if they're not available for your country at checkout. Asian countries may upgrade to EMS shipping, transit is 3-7 working days.

If you are interested in organizing a GROUP ORDER from my shop, feel free to message me about it first!

New hub for store updates: https://lilium.dettsu.com

Thank you to everyone who has bought from the store! It's a huge help since the money will be going towards therapy and my moving out funds. It's becoming more difficult to deal with things at home, so I've started a fundraiser to help me reach my goal of moving out. More info here: dettsu.com/moving-out

Items

 

All Items

HQ manjuu

$17.16

Dettsu

Contact shop owner

Dettsu

Reviews

Average item review
5 out of 5 stars
(92)
See reviews that mention:
Quality 14 Shipping 4 Customer service 6

Updates

Added more manjuu designs for my Genshin line!! Will be extending preorders til next week 🥰#GenshinImpact #Ningguang #manjuu

Tagged in this photo

Genshin manjuu

dettsu

$17.16

New Genshin manjuu designs are up!! Preorders end on Feb 28, but I may extend depending on the interest 🥰 #GenshinImpact

Tagged in this photo

Genshin manjuu

dettsu

$17.16

Hello!! It's my birth month this month 🥰 So Lilium currently has 10% off discount for ALL ITEMS (except face masks for charity) from Feb 2 to 15 sparkling_heart
Some items, like the Haikyuu lanyards volleyball, will have FREE SHIPPING to select countries until Feb 28 love_lettersparkles

Tagged in this photo

View all 32 updates

Shop policies

More information

Last updated on Feb 2, 2021
Frequently asked questions
NO REFUNDS NO RETURNS NO EXCHANGES

Refund, returns, exchanges NOT ALLOWED for:

CHANGE OF MIND
— orders can be cancelled within 2 hours of ordering
— no cancellation or refund after 2 hour grace period

DID NOT WANT THE ITEM
— all items are shipped in good condition

CUSTOMER INPUT INCORRECT/INCOMPLETE ADDRESS
— customer will pay shipping fee for reshipment of items returned to sender

ITEM LOST/DAMAGED IN TRANSIT
— every order is packed securely before shipment with proof of ship out

TRACKING NUMBER HAS DELIVERED STATUS
— customer is responsible for receiving their package

Refund, returns, exchanges ALLOWED for:

WHEN SELLER MADE A MISTAKE
— if I sent the wrong item or size, or defective item inside intact packaging
— please message and provide photos as proof

Shipping notes

Metro Manila has been under quarantine since March 15, 2020 until as of this writing (January 18, 2021). Local post offices still cannot ship packages to some countries, so the store has no choice but to use the only available couriers.

Regular Mail via post office: USA, Canada, UK, some parts of Asia only
Postal via DHL eCommerce: Rest of the world
DHL Express: Worldwide in 3-5 business days

Transit time is usually 10-15 working days but because of delays caused by the pandemic, transit time may take up to 25-30 working days depending on your country's available postal service.

* Delays for UK packages due to bad combo of Covid + Brexit

Regular Mail: ships every Friday
DHL Postal: ships every week
DHL Express: ships weekly or as needed

What to do if my package never arrived? pt. 1

Because of Covid-19, many are suffering due to delays in postal service around the world. Many countries still have restrictions for parcel acceptance so patience is truly needed in this time.

Packages that usually take 15-20 working days to arrive have recently been taking up to 25-30 working days to be delivered.

* working days do not include weekends and local holidays

It may take longer than that depending on where you live and when you order items, so consider whether to buy during peak season or holiday rush.

All shipments have tracking numbers. If your order hasn't arrived yet, check your tracking. You may check with your local post office if it's already there by giving them the tracking number.

What to do if my package never arrived? pt. 2

If your local post office still does not have your package, kindly wait a little longer. They might be taking time to sort mail due to being short staffed during a pandemic.

On the event that your package does not arrive in 60 working days after ship out date OR your tracking number isn't working by this time, you are eligible for getting a REPLACEMENT. Just message me.

* ship out date is when you receive the tracking number

Replacement items are FREE. Customers will just pay additional shipping fee of 6 USD, the cheapest option with tracking for packages up to 100g / 4oz in weight.

Expedited shipping via EMS is an available option for 30 USD.

What to do if my package never arrived? pt. 3

If you message me 70 or more working days after your order was shipped out to report that it still has not arrived to you, I will send replacement items for FREE. Replacement items will be sent out via PHLPost Regular Mail and shipping fee will be shouldered by the seller.

Expedited shipping via EMS is an available option for 15 USD.

If your replacement package does not arrive in 30 working days after ship out date OR your tracking number isn't working by this time, you are eligible for getting a REFUND. Just message me.

* ship out date is when you receive the tracking number

REFUNDS WILL ONLY BE DONE VIA ETSY.

Refunds and transactions started within Etsy and moved outside Etsy are not allowed by Etsy TOS.

Shiggy Hands apparel notes

Made to order items include the Shigaraki Hands Shirts and Shorts. This means they are on made-to-order basis, and are printed and shipped out from depending on where you're based (USA, Europe, Australia).

The rest of the items in the store are with me here in the Philippines. If you order the made to order items with any other item, the made to order items will be shipped separately and ahead of time. The rest of the items will be shipped out depending on availability (on-hand items) or the schedule of release (pre-order items).

There is no additional charge for the separate shipments.

Gift wrapping and packaging

Gift wrapping is available for a fee!

If your packages is marked as a gift but you did not click the gift wrapping option, your order will not be gift wrapped.

You can message me if you have special requests for your gifts!

IMPORTANT: Please be mindful of the store's shipping schedules and if the item you want to purchase is on-hand or pre-orders. Production cannot do rushed orders especially for personalized items and items that take long to produce.