Dezinin Gems: Inspirational and Boho Chic jewelry
deziningems' Shop Policies
Welcome to my Etsy boutique! All items are hand made by me in my smoke-free home studio. I have been designing jewelry for about 10 years....(in between my day job of graphic designer).
I have just started selling on Etsy August 2010 and am looking forward to it! Please convo me with any questions or special requests like shortening or lengthening items or changing earwires.
Payments are accepted through Paypal only. Payments are appreciated within 1-2 days of purchase. Etsy policy is that payment is required within 3 days. If payment is not received by then it will be relisted. If you need some extra time to send your payment please contact me.
All US orders will be shipped via USPS First Class Mail with delivery confirmation. Jewelry is shipped in a gift box.
I ship packages within 1-3 days of receiving payment. If you pay via PayPal e-check it may take 5-7 business days to clear and shipment of your order will be delayed while the payment is being processed. For quicker shipment, you can select the credit card option in Paypal. It is very easy to use, and you can charge purchases to your credit card without having to open an account. I will ship to your PayPal address unless instructed otherwise.
International Orders: Please convo me for a quote on shipping. Include your address and postal code.
Please note: I must add 8.75% sales tax for all California customers.
Refunds and Exchanges
I want you to love your new jewelry whether it is for you or a gift. Please convo me with questions about sizes, lengths etc before you purchase. I try to describe and photograph pieces as accuratley as possible.
I have a 7-day return/exchange policy. If you are not happy with your purchase, please contact me and we can work out a refund or exchange--shipping charges are not refundable. The item needs to be returned in the same condition and packaging in which it was sent. Buyer is responsible for return shipping charges.
Additional Policies and FAQs
Please convo me with questions about custom orders. I would love to design a unique piece just for you if I can work it into my schedule!
Last Updated February 3, 2011