DianaWattersHandmade

Diana Watters Handmade

Toronto, Canada | 2801 Sales

DianaWattersHandmade

Diana Watters Handmade

Toronto, Canada 2801 Sales On Etsy since 2016

5 out of 5 stars
(320)

Announcement   Shipping updates:
U.S. customers: we have switched to shipping with Chit Chats, so your packages will not be affected at all by the Canada Post rotating strikes.
Canadian Customers: please be advised that shipping timelines may be extended due to the rotating strike action by Canada Post. Please order early for the holidays to avoid late deliveries and disappointment.

Announcement

Last updated on Nov 16, 2018

Shipping updates:
U.S. customers: we have switched to shipping with Chit Chats, so your packages will not be affected at all by the Canada Post rotating strikes.
Canadian Customers: please be advised that shipping timelines may be extended due to the rotating strike action by Canada Post. Please order early for the holidays to avoid late deliveries and disappointment.

Diana Watters

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Diana Watters

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Updates

Our Cyber Monday Sale is Here!
15% off everything in the shop... kits, instant download patterns, kit combos... the works! Coupon Code: HOLIDAY15
Get 25% off if you spend $60 or more heart
Coupon code: HOLIDAY25
Flash sale today only! Get 20% off your whole purchase! Use coupon code: THURSDAY at checkout to redeem!
May 25th till 12 midnight EST.
Mother's Day is right around the corner! Give the mum in your life a super unique gift this year! All fabric and wood cross stitch kits are 15% from April 26 - May 3! Use coupon code:MUMLOVE to redeem at checkout
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About

A designer/metal fabricator who loves to cross stitch and dream up fun new projects in her spare time!

I am an Interior Designer, and avid crafter that has been crocheting and doing embroidery since I was a kid. My mom macrame'd and cross stitched, my Oma got me going with crocheting, and my other grandmother started me on plastic canvas needlework. What can I say.... I was a Seventies kid! I really became passionate about cross stitch a few years ago when my sister handed me a partially completed kit, and asked if I would finish it. Needless to say, I was hooked! While I loved practising with other people's patterns, I couldn't always find the modern content I was looking for. Making my own patterns has been great because the sky is the limit in terms of ideas. My ideas come traditional ethnic textiles, graffiti, travelling, nature... you name it!

Shop policies

More information

Last updated on Jan 24, 2017
Frequently asked questions
What are the estimated timelines for shipping?

Estimated timelines for shipping depend on the method you select.

Domestic (Within Canada):

Regular Post: up to 9 business days (tracking not included)
Xpress Post: 2-3 Business days (this option comes with tracking #)

To USA:

Regular Air mail: up to 9 business days (tracking not included)
Trackable Small Packet: 6-7 days ( this option comes with tracking #)

International (Everywhere Else)

Small Packet Air Mail: 6-9 business days

Please note that these are estimations, and package delivery timelines may be affected by weather, time of year (Christmas), and/or customs delays. Once the package is mailed, we cannot be responsible for delays that may occur.

Do you accept refunds/exchanges?

I generally do not accept returns or exchanges, but if you are truly unhappy with your product, I would like to help you in any way I can. Please contact me through Etsy conversations, and I'll do my very best to find a solution that works. If a refund is negotiated, the kit must be returned to me prior to issuing the refund. The cost of shipping would be as the purchasers expense.

My kit was damaged in the mail, what do I do?

I ensure that your package is wrapped properly prior mailing. Diana Watters Handmade cannot be held responsible for any damages that may occur while the package is in transit. That being said, I'm here to help! Contact me and we can talk about it.

There's a problem with my kit, help!

If for any reason there is a problem with your kit contents,

(ie. missing thread or needle, or a problem with the pattern), just get in touch with me, and we'll work it out together!

I am a one lady show, and little mistakes are bound to happen :)

Why are your Cross stitch kits different prices?

My kits are priced based on the size and complexity of the pattern. My larger kits include more fabric, larger hoops, and more thread. The smaller kits use less of everything, and are usually simpler patterns. I scale the pricing so I can offer the best price for each kit to you!