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Last updated on September 2, 2015
Welcome and thank you for visiting Dicey Designs. Each item is beautifully hand crafted making each item a unique piece. I take a lot of pride in my work and it is very important to me that you are happy with your purchase.
Accepted payment methods
- Accepts Etsy gift cards
Accepted payment method: PayPal. Payments must be made within 3 days of purchase. If not paid within 3 days, the item will be relisted and the sale canceled. Any custom orders require 50% up front and the balance due paid before shipping.
I use USPS parcel post. Expect 6-7 days for delivery. I usually ship within 3 to 5 days of payment. Shipping costs include tracking. On glass items I will provide insurance. I pack glass items with layers of bubble wrap and usually double box. I also try to recycle shipping material when possible. I take great care to make sure each item is secure for shipping, but just in case your item does arrive to you broken, please let me know within 2 business days.
Refunds and Exchanges
If for some reason you are not fully satisfied with your item, please contact me within 3 business days so we can come to a solution together. There are no refunds on custom orders.
Additional policies and FAQs
If you are interested in a custom order, please contact me with details. After we have agreed on the design, I require 50% to be paid up front and the balance due paid before shipping.