dilettant

Originally designed, meticulously handmade.

Salem, Massachusetts · 18 Sales

Shop owner

Amanda

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Amanda

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Amanda

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Shop policies

Last updated on October 19, 2011
Thanks for your interest in my little shop, dilettant. Customer service is paramount here, and I aim to make every transaction as seamless and pleasant as possible.

Don't hesitate to convo me with any questions, comments, feedback, whatever's on your mind...

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Unworn, unwashed items may be refunded for full purchase price (less shipping costs). If you wish to make a return, contact me as soon as possible after receipt, and within no more than 30 days.

Cases of items lost or damaged in shipping will be evaluated on a case-by-case basis. I cannot accept returns on custom listings.
Payment
I accept Paypal, which in turn accepts major credit cards. Your purchase will ship once payment has been received.

Please let me know if you need to cancel an order. After you click "buy" you have one week to make your payment. After that, if I cannot reach you, the order will be canceled.

You (the customer) are responsible for any import taxes that may be applied to your purchases.
Shipping
Items ship within days of payment. I am located in Germany, so do be aware that shipments to the US and other international locations will take longer to arrive than those shipped domestically. It is unusual but possible for internationally shipped packages to be held in customs.

I ship with minimal packaging to reduce both shipping costs and waste.
Additional policies and FAQs
My workspace is smoke-free. Most knit items have been hand-washed in a gentle, lightly-scented detergent for blocking. Many of my knits contain animal fibers; individual product pages contain information about contents and care.

See something you like, but want it in a different color/size/weight? Contact me to set up a custom listing!