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► REFUND:

Please note that the contractual language is German. This translation is for your information only and has no legal value. I don't claim the English version to be perfect, as this is not my native language.

You may return your purchase unused and in its original packaging within 14 days upon receipt, provided you contact me about your intention within these 14 days. If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for adequate protection against damage in transit.

The refund includes the original shipping cost as well as the value of the item. Your money will be refunded using the same payment method that was used at the original transaction. For returns, please obtain proof of posting when returning the item(s).
You have to pay the return shipping cost.

The cost of the return shipping is non-refundable.

The refund right does not apply to products that were specifically made upon request from the buyer and that differ from the original listing, such as custom orders and products that were not pre-made.

Items cannot be refunded in the event of exceeding the 14 day return policy.

Reclamation rights:
If you receive a damaged product, the product is lost on the way, or the product has any mistake which is my fault, I have the right to choose if I want to repair, replace or refund the product. Only if repairing or replacing the item fails twice you have the specific right for a refund.

At this moment I can only accept Paypal.
If you want to pay with a credit card, this Storque article explains how you can pay for an Etsy purchase with a credit card through PayPal (without a PayPal account): http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
New to Etsy and need help with the checkout process? Please see here: http://www.etsy.com/help_guide_checkout.php

I expect payment within three days. If you need more time, no problem, just let me know.

► SHIPPING:

Please note that the contractual language is German. This translation is for your information only and has no legal value. I don't claim the English version to be perfect, as this is not my native language

I ship worldwide by registered mail!
You can expect items to ship out within 3-4 business days from the time of payment.
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The time from the moment when you pay for your purchase until you receive your package depend on where you live. Please note, these are the times when you should receive your purchase, not, when it is ready to ship!

Inside Germany: 6 to 8 business days after paying.

EU and Switzerland: 8 to 10 business days after paying.

Worldwide: 3 to 4 weeks after paying.

Payment with PayPal is accepted. Please pay within one week.
I will mark your item(s) as shipped, once mailed. You can check the status of your order by going to "Your Etsy" > "Purchases".

► DELIVERY ADDRESS:

I take the address that Paypal provides and not the one that's on Etsy. Please indicate in "Message to seller" if you would like the item(s) sent to a different address.

Please note that the contractual language is German. This translation is for your information only and has no legal value. I don't claim the English version to be perfect, as this is not my native language.

By clicking on the "buy"-button you are accepting my terms of use and entering into a purchase contract.