dinkydodger's Shop Policies
Welcome to Dinky Dodger, a hobby-business sideline, with all jewelery items hand crafted in Dalton-in-Furness, England.
I accept Paypal, and personal cheques- but please be aware if sending a cheque, your goods will not be dispatched until payment has cleaerd.
I aim to shop all items within 2-3 working days. Items are packaged within "Dinky Dodger" coloured organza bags, and fragile (glass/polymer) elements wrapped in bubblewrap, and sealed within a small bubble-lined mailing bag. Keep a lookout on your doorstep for your delivery!
Refunds and Exchanges
Please note- I will not offer refunds on items without consultation first. Many of my items are one-offs, and are not able to be replaced. Personalised items are non-returnable. If your item arrives broken or damaged- I will request photographs to assess the damage, and will advise you accordingly as to whether the repair can be made, or what can be done about the situation. I WILL NOT replace or refund any malicious damage done by yourself. I will also not refund any return postage costs unless agreed privately beforehand.
Additional Policies and FAQs
My jewellery items are handcrafted, and therefore are all slightly unique, with some pieces being complete one-offs. Please note, that because of this the item pictured may not be the exact one you recieve, so please leave some scope for slight differences.
If there is anything in particular you require, and you don't see it in my shop- don't hesitate to ask if I could make your requested item, I may just surprise you with what's possible!
Dinkydodger [!at] btinternet.com
Last Updated February 25, 2012