Handmade Journals on Etsy by Derrick Velasquez

621 Sales


Handmade Journals on Etsy by Derrick Velasquez

621 Sales On Etsy since 2008

0 out of 5 stars

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Shop policies

Last updated on February 6, 2011
Thanks for checking out the shop! Etsy is a wonderful tool and by buying from etsy, you're helping creators continue to do what they love and do best. If you don't see what you're after in the shop, please feel free to contact me.

Accepted payment methods

  • Money Order
Returns and exchanges
I would like you to be happy with your purchase! If for some reason you are not satisfied please convo me within five days of receiving and let me know what the problem is. An exchange or refund can be made at this time. I am willing to work with you! This MUST be done within five days of receiving your item. The purchaser is responsible for all return and additional shipping costs and will make sure the item is properly packed. :)

Broken items: God forbid!
As I said before, I take great pride in my packing abilities! Out of a thousand packages or so I have only had 2 items break. I blame the post office. Ha. If for some reason your order arrives broken, I request an image of the broken item and will ship out a replacement as soon as possible. Shipping is on me!
I only accept payment through paypal.
Your order will not be shipped until your transaction is completed and paid for. I expect your order to be paid for directly following check out, but I will give a 3 day grace period before canceling the order. I will attempt to contact you before cancellation…communication is key!
If paying by e-check, I will wait for the check to clear before shipping. this usually takes 3-4 days.
Shipping address:
Please make sure your shipping address on Etsy is correct. This is the address I use for all my shipping. I do not use the address on Paypal unless told otherwise.
If you would like your order sent to a different address than the one you have listed for shipping please leave me a note of where you would like it shipped in the comments section of your order or convo me with the address.

Shipping method:
Depending on the size/weight/destination of the package. If you’d like a shipping upgrade, insurance or delivery confirmation, convo me and I’ll put up a special reserved listing that reflects the extra shipping price.

GIFTS! If the order is a gift and is shipping directly to the recipient, either through convo or comment section, let me know if you’d like a little note in the package so they know who to thank!

International shipping:
I do ship internationally! Not all my listings have international options so please convo me with your location and the items your interested in for a shipping quote. International shipping can get really pricey because of the weight of the ceramics. I try to ship first class international whenever possible to keep the shipping costs down, but packages over 4 pounds must be shipped international priority mail. It’s not my rule, it’s USPS!

International customers are responsible for all fees, taxes, and duties/custom charges associated with shipping to their respective countries. I am not responsible for breakage that occurs because of customs checks.

PACKING - Order will be shipped in the most appropriate packaging. It will get there safe in all it's glory no matter what it is.