diysuppliesandkits

*Please Note: We cannot guarantee "true color". We try and make every effort to describe items to make your purchasing decision an easier one. Colors on monitors do not always show the same and/or dye lots received from our manufacturer may vary slightly. If you have any question about one of our items please contact us before purchasing. We do not accept returns for color variations.

We carefully inspect all items prior to shipping and package them carefully so they arrive safely to your home. Refunds are accepted on items that were shipped in error. Contact us as soon as you receive your package to arrange the return we will pay for return postage.

It is our hope that when you receive your item you are satisfied with your purchase. However on those rare occasions that an item purchased must be returned we do accept returns under the following guidelines.

You must contact us within 3 days of receiving your item to make a refund request. Item must be in its original condition (uncut, unwashed, unaltered). Return shipping is buyers responsibility. Once we receive the return and inspect it, your money less original shipping charge will be refunded to you.

We accept paypal and direct checkout Payments made by Paypal E-check will not ship till the check clears. Orders from New York State will be charged NY tax

Shipping charges include packaging, handling and the actual shipping charge. We ship daily Monday - Friday. All items are shipped via USPS First class mail or priority mail. You will receive a tracking number when your item ships so you can track it's progress. Please note that the USPS doesn't always update tracking information daily. If you are concerned about your package please contact your local post office with your tracking number. They have the ability to see more details than the tracking that's online. Once your package is marked accepted by the USPS we are no longer responsible for it.

We are not responsible for orders being shipped to the wrong address. We use the address you enter into Etsy and it is verified against USPS records. If you have an old address, please contact Etsy on how to change it prior to submitting your order.

All items are inspected and carefully packaged so they arrive to you safely. Once an item is shipped and in the post offices hands we are no longer in control or responsible for it. If you have issues with receiving mail or are worried about it arriving please consider purchasing insurance. Message us about this option.

We ship to the address on your PAYPAL payment. Please make sure your address is current and correct. Please confirm your Paypal address to avoid delay in shipping your order. We can not be responsible for shipping to your incorrect address.

We make every effort to charge accurate shipping. The price includes not only shipping but also handling and packaging charges. If you find that your shipping charge seems very high please contact us so that we may check it. Please note that our standard shipping is $2.75 for the first item regardless of how many items you purchase.

International shipping is by first class USPS. It may take 2 to 6 weeks to arrive. There is no tracking info. for international orders. We suggest purchasing insurance if you are worried about your package arriving. Please message us for this info.

Coupon policy

All coupon codes must be entered at time of checkout. Etsy will automatically deduct the coupon amount from your order before shipping charges. We will NOT issue a refund if you fail to enter the code. We will NOT cancel an order due to you failing to enter your coupon code. All miniuiums if any are before shipping charges. Facebook codes are good for one purchase only. We change this code often so use it as soon as possible after you receive it.

Cancellations

We do understand that people sometimes change their minds. Please be aware that we have a no cancelation policy. There are many reasons why we had to enforce this rule. Please check over your order carefully before submitting it.

If we are unable to fulfill your order for whatever reason (very rare) we will issue you a refund including shipping charges.

Bulk wholesale ordering

We do take special bulk orders and will give a discount on them. Please contact us with what you are looking to purchase and we will provide you with more information.