diytower's Shop Policies
Welcome to my store. We sell many types of items like jewelry accessories, findings and others. Enjoy your shopping with us.
We accept Pay Pal for payment.
1. Items will be ship out from item location within 3 days after payment clear by Pay Pal.
2. Standard Airmail Shipping method.
3. Shipping time to world wide need take 3-5 weeks.
4. In some rare cases, shipping need take up to 6-8 weeks due to certain country custom policy.
5. Shipping charges including of handling charge.
6. We only ship from Monday to Friday and no shipment on weekends and public holidays.
7. If we cannot fulfill buyer order due to no stock or item damage, we will email buyer within 3 days and a full refund will give back to buyer.
8. The delivery time shown above is estimated time and not included any delay from custom clearance.
9. We seller do not mark merchandise items below value price or mark as gift.
10. Import duties, taxes charges are not included in this shipping. These charges was buyer responsibility.
11. Buyer need check with buyer country customs to determine this additional cost before buying.
Refunds and Exchanges
1. We accept return items within 14 days from the day buyer received items.
2. Items must be return in the original condition and cannot be used or open from the original packaging.
3. We will not be liable to buyer for any damages beyond the amount of money buyer had paid us.
4. We got the right to refuse any returns for our reasons.
Additional Policies and FAQs
1. Positive feedback is greatly appreciated, as we will do the same to buyer.
2. If buyer not happy with the purchase, please do not leave any negative feedback, do email and let us know first. We will take good effort to solve buyer concern.
Any buyer email or question will be answered and reply back from Monday - Friday excluding Weekends and Public Holidays. We will reply all email within 2-3 days.
Last Updated July 8, 2011