dmimage

Fine Art Photography

0 Sales

dmimage

Fine Art Photography

0 Sales On Etsy since 2011

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Darryl Mason

Contact shop owner

Darryl Mason

Shop policies

Last updated on April 9, 2011
Welcome to Dmimage and thank you taking the time to read the company's policies, I believe a more informed buyer is a happy buyer.

Dmimage is a creative mind who enjoys taking an audience by the hand and sharing a vision through his eyes. At a very young age, I quickly discovered, I was much more comfortable being in Mother Nature and to this day it is the only place I truly find peace.

The real passion comes from freezing that vision, that time of true peace, forever creating a unique moment in time; never to be duplicated. I pride myself on creating the best possible product and rest assured your order will be created using the best possible archival products, acid free materials ensuring your piece retains the high quality and longevity it deserves.

If you have any additional questions, please do not hesitate to ask, I am here to address your concerns or questions.

Accepted payment methods

Returns and exchanges
What will the item look like when I receive it?

All items listed on Etsy are accurately described, dimensions are given, there are only slight deviations in color reproduction and crop during the printing process.

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I have noticed your images contain a border, does this increase the dimension of the final product?

No, the advertised dimension is the full size of the art you will receive. Nearly all prints will contain, at minimum , a 1” white border. Depending on the ratio of an image there may a deviation of + ½ inch on 2 sides to ensure the image retains the same look as advertised. These border deviations are listed within ad and pose no issues when framing.

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What if I need to return an item?

Sometimes problems do occur beyond my control and I will work with you to resolve any issues, if this is the case contact me immediately. Having my vision on your wall is an honor and for whatever reason if you are not 100% happy with your purchase please contact me right away. Buying art is a lasting memory from the initial purchase to deciding on placement in your space, I want you to be happy through the entire process.

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If the piece never arrives I will work with you and contact the appropriate channels to find out the situation. If your piece has not arrived pleased contact me first and we can sort something out.

Same policy applies for pieces that do arrive but damaged or the image is not reproduced correctly as per advertisement, I will work with you and contact the appropriate channels in order to resolve the problem. Please contact immediately with any issues. My priority is customer satisfaction and will do everything in my power to ensure both parties are happy.

Thank you,

Darryl
Payment
Dmimage accepts payments through Paypal.

Paypal is a safe service that allows users to pay for an item with their Credit Card and not go through the bother of creating an account. Orders are processed upon receiving payment. Orders require payments within 5 days to continue processing otherwise order is canceled.

Some key points:

* Check out faster-no need to enter your payment and shipping info
* Shop with millions of merchants online without exposing your financial details
* Pay online with your PayPal balance, bank account, or credit card
Shipping
All orders are custom created through a Professional service in Canada and shipped directly to the customer. Shipped is normally through UPS/FedEx and insured.

Time frame for most orders is within 14 days unless special orders have been requested or delays in holidays/cross border shipping.

Some smaller items such as 13"x19" and smaller prints may be custom printed in house using the same high quality pigmented inks with Ilford Galerie Gold Fibre Silk media. Each item are wrapped in Glassine, sandwiched with foam core or in photo tubes, depending on size, and mailed directly through Canada Post, insured and with a tracking number.