DMPottery

Handmade ceramics

Sydney, Australia On Etsy since 2010

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DMPottery

Handmade ceramics

Sydney, Australia | 819 Sales

Announcement    Hi and welcome to my shop. I am a full-time potter hand making functional ceramics for beautiful living.

Please explore my website at www.dmpottery.com.au to discover more about what I do and why I do it. You can also follow me on Instagram @dmpottery.

Announcement

Last updated on Aug 13, 2020

Hi and welcome to my shop. I am a full-time potter hand making functional ceramics for beautiful living.

Please explore my website at www.dmpottery.com.au to discover more about what I do and why I do it. You can also follow me on Instagram @dmpottery.

Items

819 Sales
 

All Items

Denise McDonald

Contact shop owner

Denise McDonald

Reviews

Average item review
5 out of 5 stars
(290)
See reviews that mention:
quality 20 shipping 55 customer service 22

Updates

Getting plates made. These Flannel Flower plates are simply made with a round slab of clay . I turn up the edges by hand and support them with cut pieces of sponge. This method allows me to make irregular shaped plates (although these guys are all round).
View all 5 updates

About DMPottery

Sales 819
On Etsy since 2010

Maker of things ceramic

My 6 year old niece asked me recently what I do for a job (she had just been on a visit to her dads' job in an office). We were in my studio at the time, playing with clay. I said "this is my job". She said "What! You just make lots and lots of things out of clay and that's your job?" "Yep, you've got it". I'm not sure if she was impressed or thought her aunty had lost the plot...

My life is simple. I make lots and lots of pots and then sell them in various places; in galleries, in shops, at market, and here.

It took me awhile to arrive at this simple existence. First I was in an office working as a Landscape Architect. Next I was a student again, learning about clay, then I was working in a series of pottery workshops - some big, some small. Then, oops, I found myself working in a large Bank in England. Then finally after many years, I am back in Sydney running my own pottery studio business.

Those 'lots and lots of things out of clay" are functional tablewares, feature vessels and occasional sculpture and jewellery.

Shop members

  • Denise McDonald

    Owner, Maker, Designer, Curator

    Originally educated as a Landscape Architect, I went on to do a Diploma of Ceramics in Melbourne (Holmesglen TAFE) in 1996/97 and then a Traineeship at Dartington Pottery in England.

Shop policies

Last updated on August 20, 2020
My experience in production pottery workshops has taught me to aim for consistent quality and functionality in my work which I endeavour to pass on to my customers.

My work is made entirely by me and fired to durable stoneware temperatures (1200-1260C) in an electic kiln. I generally work in batches following a particular form and glaze style to create wares that are collectable as sets and repeatable. As this work is handmade, each piece will be individually unique in its details - the great attraction and strength of handmade objects.

My wares are made either on the potter's wheel or by using a soft slab technique or interestingly, a combination of the two techniques.

My functional tablewares are glazed in durable stable glazes that are lead and barium free. They are food safe and can be put in the microwave or dishwasher (unless otherwise stated in the item description). As with all ceramic wares, take care regarding thermal shock - it is not advised to take pots directly from the fridge and put them in a hot oven.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
I do not accept exchanges so please choose carefully.

Here are the situations where I will refund your purchase;
1) I will do refunds in situations where the item sent is different to what you have purchased, ie the item is not as described in the listing in terms of size, colour or form, allowing for the fact these are individual handmade items and will have small variations from piece to piece.

2) I will refund if the item is broken in the post on its way to you. I take extreme care to pack purchases securely so they arrive intact and have not yet had a breakage but if the worst does happen you will be refunded the purchase price (+ shipping). I may ask that you send me a photo of the damaged item, preferably at the point of unpacking. I will not refund if the item has been damaged by the recipient after receiving the package.

3) I will refund if the item never arrives due to being lost in the post. However, I will not refund if it is lost due to an incorrect address being provided, failure of the recipient to collect or receive the package, or failure of the recipient to act on customs notices.
Payment
Items will not be shipped until payment has cleared. This includes e-cheques. Once items have been shipped you cannot cancel your order.
Shipping
I take great care to ensure your purchase is securely packed. I employ a 'double boxing' technique - the pottery is bubble wrapped, than put in a close fitting box (or cardboard wrap), then put in a larger box with padding between the boxes. I recycle packing materials as much as possible. I have not had a breakage yet.

If I have charged more than the actual postage cost by more than $5, I will refund the difference immediately after shipping (allowing for packing and handling costs if required). Shipping costs reflect the nature of heavy and fragile items. I use Australia Post to ship orders unless requested otherwise. If you would like insurance or registered post, please convo me to discuss prices. Unless specifically requested otherwise, I use standard postal service. I base my estimates on the Australia Post online calculator - you can view this here; http://auspost.com.au/products-and-services/postage-assessment-calculator.html

I make every effort to post your order within 3 working days of receiving payment. I usually manage it the next working day.

Note to buyers outside Australia: Any customs and tax expenses are incurred at the buyers expense. Please allow plenty of time for delivery and extra time at Xmas. Keep in mind that Australia is far away from most of the rest of the world and delivery may take a little longer than you are used to. Times to the US for example vary greatly from approx. 7 to 28 days. I cannot be responsible for any delay to delivery caused by customs and postal processes.
Additional policies and FAQs
I accept special requests, so please feel free to ask about what I can do for you.

Denise McDonald
Registered business name: DM Pottery
18 Frederick Street, Randwick NSW 2031
member of The Australian Ceramics Association
denise [!at] dmpottery.com.au
www.dmpottery.com.au