DoctorLacquer

DOCTOR LACQUER ~ is the best medicine!

Washington, D.C. | 633 Sales

DoctorLacquer

DOCTOR LACQUER ~ is the best medicine!

Washington, D.C. 633 Sales On Etsy since 2013

0 out of 5 stars
(167)

DoctorLacquer is taking a short break

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Note from shop owner We will be back with a full restock of Etsy soon! Follow our social media accounts for annoucements :)

Note from shop owner

Last updated on Jul 19, 2016

We will be back with a full restock of Etsy soon! Follow our social media accounts for annoucements :)

Angelyn

Contact shop owner

Angelyn

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quality 7 shipping 46 customer service 16
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Shop policies

Last updated on October 7, 2015
One-of-a-kind vegan, big 4-free extraordinary, handcrafted, hand-blended nail polish specially created just for you by Doctor Lacquer!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of the products sold, returns and exchanges are NOT accepted for hygienic and sanitary reasons.

If you are unhappy for any reason, please send us an email and we will work something out. Customer satisfaction is our number one priority!

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For domestic orders: If your product has been damaged during shipping, please send a photo within 24 hours of receipt, and we will send you a replacement as soon as possible.

For international orders: If your product has been damaged during shipping, please email us a photo within 24 hours of receipt, and we will work something out.

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Payment
Major credit cards, Etsy gift cards and PayPal are the payment methods accepted. Orders which are unsettled within 48 hours will be cancelled.
Shipping
Please take note that we are not responsible for lost or misdelivered mail. Please make sure that your address is correct before placing your order. If you made an error, please email us immediately. Unfortunately, once shipping notification has been sent, we cannot modify your address anymore as your order has already been sent out. We are not liable for lost packages, undeliverable mail, or reshipment fees for returned parcels.

Processing time is 1-5 business days for current items, unless otherwise stated. Preorders ship on launch date at the latest. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. Packages are shipped using First Class Mail, which are said to arrive within 2 to 5 business days (USPS.com). Packages ship from Jersey City, NJ.

If you prefer faster shipping or insurance, please send us an email so we can work it out.

We usually combine shipping and refund the difference. If we missed it, please let us know. We can combine or modify OPEN orders. Please email us of the necessary changes. If purchasing a complete set, we may change one item for two of another, by your request.

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INTERNATIONAL SHIPPING CONDITIONS

DOCTOR LACQUER has shipped at least once to countries including Canada, Mexico, France, Norway, Denmark, Germany, Bulgaria, Belgium, Finland, Croatia, Sweden, Switzerland, Slovenia, The Netherlands, Russia, India, Singapore, China, Hong Kong, Taiwan, Japan, Indonesia, Australia, New Zealand and the UK and have not experienced loss or confiscation - but there can always be a first.

Once shipped out, Doctor Lacquer cannot be responsible for lost, damaged, confiscated, misdelivered, undeliverable or returned-to-sender packages. Doctor Lacquer is not liable, and cannot issue a refund for such cases. We are also not responsible for taxes, tariffs, or customs duties, or any other fees charged by your country. The package will be shipped through USPS First Class International Parcel which typically arrives within 5-10 business days once shipped. It comes with USPS tracking at least until it leaves the United States.

You may opt to have your order shipped via Priority or Priority Express, which include guaranteed shipping dates, more detailed tracking and delivery confirmation, and insurance. If you prefer this option, please send us an email and we will manually create an invoice for your order.

By submitting your order, it is confirmed that you are agreeable to this, and your order will be processed within 1-7 business days. If not, please contact us as soon as possible you will be refunded if your package has not been shipped out.

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Additional policies and FAQs
Domestic orders are mostly shipped via First Class with tracking information, and usually takes 2-5 business days to arrive. If at the 7th business day you still haven't received your order, please contact or visit your local post office to check if they have the package waiting for you. If not, please call 1-800-USPS and open a missing package case. Please email us, and we will assist you as much as we can.

We ship worldwide. International shipping rates will appear once you are ready to checkout. If you have any questions, please send an email. International shipping conditions apply. Orders will be shipped via First Class, which usually takes 5-10 business days to arrive. We are not responsible for lost or seized items.

We do everything we can to ship and prepare packages properly, but sadly, we cannot be responsible for lost or seized items, because that is beyond our control.

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We do custom orders too. Please email us for details of your desired nail polish, and we can talk about how to go about it. Customized creations start at $10 depending on type of pigment, and number of glitters, plus shipping, and the final product is subject to your approval. Discount available if purchasing more than one of the custom polish.

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We also offer BLOGGER/SWATCHER discount for those we feel are qualified. Please use the contact form, or email us with your social media information (blog, vlog, Facebook page, Instagram, Twitter, G+, etc).

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For WHOLESALE, RESELLER, or BULK ORDER discounts, please send us an email at hello [!at] doctorlacquer.com