dogsbythebay

The Best Little Collar Shop in Texas

| New Braunfels, Texas

Star Seller.

This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.

Announcement    Our products are
100% Hand Made in the 🇺🇸

Announcement

Last updated on Dec 19, 2021

Our products are
100% Hand Made in the 🇺🇸

Items

 

All Items

Salena Herring

Contact shop owner

Salena Herring

Reviews

Average item review
5 out of 5 stars
(9635)
See reviews that mention:
Quality 2326 Shipping 726 Customer service 693

About dogsbythebay

Sales 42,118
On Etsy since 2013

The Best Little Collar Shop In Texas

I began this little shop in January 2013 with the desire to create affordable, fun, creative, designer, dog collars, and handmade craft items for your pets.
My Little Shop consists of me - and several talented seamstresses, who have created 40,000 custom items for your precious family members,

I am a Mother of three - humans, four canines, wife of 35 years - (care-giver to my husband who has MS and front-temporal dementia).

I originally began our shop in a small town 10 minutes from Galveston, Texas (hence the "BAY" in our name)
but have made the move further inland in 2017 to New Braunfels, Texas - in a effort to avoid any further hurricanes!

DogsbytheBay can proudly say that all our collars and crafts are 100% handmade by talented HUMANS in the USA.

Our goal is to bring you well made, unique collars and crafts and to provide you with the best customer service possible.

Thank you for visiting "the best little collar shop in TEXAS" 🤠

Shop members

  • Salena Herring

    Owner

    Business Owner, Collar Designer, Mother of Rescues, Caretaker of those I love ❤️

Shop policies

More information

Last updated on Jun 14, 2021
Frequently asked questions
Do you engrave on the buckles?

We do not have engraved buckles, sorry. If you order a buckle on its own from another place and mail it to us, we will be more than happy to use it at no added charge for a metal buckle upgrade.

When ordering, just select the buckle or buckle martingale as the collar type and leave a note at checkout that you have a engraved buckle coming to us to use for the collar :)

How do I know which size and width to get for my pup?

We have a couple How-To videos to help you find the correct size and width for any pup! Please watch the videos and if you still have questions, please don't hesitate to ask! :)

How-To Measure Size: https://www.youtube.com/watch?v=zPBe1O1lki0
How-To Measure Width: https://www.youtube.com/watch?v=oPDUn64W2zI

Why is your processing so long?

Our processing time is a direct reflection of the issues we are all experiencing due to increased sales and COVID 19 issues.

I have a wonderful PROFESSIONAL seamstress to help out, and we are working around the clock to get order out in a timely manner.

If you would like an update for your order please message me on Etsy - NOT EMAIL, Etsy will keep your message with your order and save time and confusion for everyone.

What is your processing time?

Temporarily, our processing time is roughly 3-4 weeks.

If you need your order sooner we do have a RUSH fee available, if I have your fabric in stock.

At this time we are having to allow more time for our vendors to be able to ship our custom fabrics, and hardware.

We do realize that other shops on Etsy ship without any delays.
Each shop has their own vendors, and ours produce a custom fabric which is made individually.

We realize that this is a longer processing time than usual, and we will change this as soon as we are able to ship in a faster time frame.

We appreciate your patience and understanding during this unusual time.