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dogwoodandpoppy

sterling silver and gemstone jewelry inspired by nature

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dogwoodandpoppy's Shop Announcement

inspired by nature. made by hand.

welcome! i make each piece of jewelry in my home studio {which is often a happy, creative, jumbly mess}, using hand selected natural gemstones and sterling silver. my goal is to make a cherished piece of jewelry for you {or that special someone} that you will treasure.

whichever piece you choose, you can rest assured that each bead and finding was hand picked by me and lovingly assembled with care. each treasure is then carefully gift wrapped in one of my re-useable handmade paper boxes and shipped inside a sturdy priority mail box so that you can receive it as soon as possible {within 3-4 days}.

if you have any questions or wish to contact me about custom work {something i adore!}, please start a conversation with me, visit my blog at www.dogwoodandpoppy.com, or send me an email at dogwoodandpoppy [!at] gmail.com.

thanks for stopping by!
amy

dogwoodandpoppy's Shop Policies

Welcome

i started making jewelry ages ago, spending all of my allowance on beads at the local bead store. now the jewelry is more grown up, but the concept is the same: all of the jewelry that you see here was designed & handmade by me. i hand select beads and high quality sterling silver {always lead and nickel free} for my pieces.

please contact me with any questions, to arrange for multiple pieces {like for a wedding party or group gifts} or if you'd like to have a custom piece designed especially for you or someone you love. if you see a piece that you love but want to change the stone, change the length of a necklace, or have gold-fill instead of sterling silver, let me know. just start a conversation with me or visit my website at www.dogwoodandpoppy.wordpress.com

i want you to cherish each piece of jewelry from dogwood & poppy!

amy

Payment

dogwood & poppy accepts direct checkout and paypal. your item(s) will ship upon receipt of payment. unless otherwise stated, everything listed is ready to ship.

Shipping

i'm pretty picky about my jewelry arriving in the same condition it leaves my studio, so i use priority mail with the postal service for almost all of my items. it means i can ship every day but sunday and you can track your package. there are a few {small, flat} things that ship first class to help keep the price down.

regardless of how it ships, each piece of jewelry is always gift wrapped and carefully packaged so that it will make the journey safe and sound. i've even designed my handmade boxes so that they fit perfectly within the small flat rate boxes: no shifting or jiggling. {and i hope you'll reuse the pretty paper box!}

you should have your item in your hands within 3-4 business days after i receive payment {with the exception of first class shipments, those will take 5-7 days}. if you need your purchase faster, please let me know. if you would prefer to ship with another carrier, i will be happy to arrange for that, as well.

dogwood & poppy is dedicated to reducing waste whenever possible, so no invoices are included in packages. if you want one, please let me know and i'll be happy to put one in.

Refunds and Exchanges

my main goal is that you won't have any regrets with a purchase from dogwood & poppy. i make every effort to create quality items, represent them accurately with photos and descriptions, and get them to you in the same condition that they left my studio. but no one's perfect and sometimes bad things happen, so please let me know as soon as you get your item(s) if you're not happy. as confident as i am in my work, i'm even more sure that we can work it out.

if an item is damaged or lost during shipment, you will receive a refund or replacement (as available). please contact me as soon as you receive your item(s) if any damage or loss occurs.

i stand by my jewelry: if your item breaks, i'll fix it for free. just gather up all the pieces, send them to me, and i'll get to work. i'll even cover the return postage.

Additional Policies and FAQs

i love creating custom pieces and giving you exactly what you want! working within your budget and timeframe, i send you photos as i work so that you are an integral part of the process. i can also repair sterling silver jewelry. please send me a photo and i'll let you know if i can do it, the cost, timeframe, and my shipping address.

please start a conversation with me or visit the custom section of my website at www.dogwoodandpoppy.wordpress.com for more details.

Seller Information

i'm located in sunny southern california, usa
you can reach me at: dogwoodandpoppy [!at] gmail.com

Last Updated December 15, 2012