dokuzo

dokuzo apparel

Santa Cruz, California | 1236 Sales

dokuzo

dokuzo apparel

Santa Cruz, California 1236 Sales On Etsy since 2013

5 out of 5 stars (215)
DOXOlove

Contact shop owner

DOXOlove

Announcement    **PLEASE READ** 6/11 UPDATE: Our machine issue has been resolved for the time being! We will be able to fulfill orders as scheduled :) Thank you for your support and patience! ♥

Announcement

Last updated on Jun 11, 2019

**PLEASE READ** 6/11 UPDATE: Our machine issue has been resolved for the time being! We will be able to fulfill orders as scheduled :) Thank you for your support and patience! ♥

Reviews

Average item review
5 out of 5 stars
(215)
See reviews that mention:
quality 54 shipping 27 customer service 8

Shop policies

Last updated on December 20, 2016
Welcome to my shop!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
**ATTENTION** ALL ITEMS (unless stated specifically that they are not) IN THIS STORE ARE SUBJECT TO A PRE-ORDER WAIT. AVERAGE TIME IS 6-9 WEEK WAITING PERIOD.

All orders now have a 20 day lenience for cancellation, if you wish to cancel beyond that, I will apply a 15% restocking fee for materials purchased specifically for your order.

All items are carefully packed and I 'm not responsible for any damage incurred during transport. However, in case of damage of the item, please contact me so that together we can solve the situation.

If you are ordering a custom colored hoodie, I will not issue a refund if you are unsatisfied with the colors you have chosen. Please pick carefully!

There is no refund for items not received due to incorrect address.
Payment
By law I am enforcing the California sales tax to anyone that resides in California.

Paypal and credit-cards are accepted!
Shipping
Stateside:
USPS Priority mail is used. Usually gets to you within 3-5 business days.

International:
I will be using USPS First Class International Mail. If you wish
to change your shipping to Priority (6-10 day shipping), it will change the shipping to $40 for Canada and $60 for everywhere else. If you wish for these changes, please say so in the comments on your order (along with your size and color!)
and I will invoice you via paypal for the charge differences.

Taxes / Customs:
International Buyers are responsible for all customs fees or taxes. Buyers are responsible for knowing and abiding by any import restrictions to their country.
Additional policies and FAQs
If you are ordering a custom dual-colored garment, please make sure you are telling me what your additional color choice is in your purchase note! The color requested on the order will be used for the Body and the color requested in the note will be used on the Hood & Sleeves.

Failure to state both colors will have your purchase refunded to you.