dokuzo

dokuzo apparel

Santa Cruz, California · 1062 Sales

dokuzo

dokuzo apparel

Santa Cruz, California 1062 Sales On Etsy since 2013

5 out of 5 stars
(187)

Shop owner

DOXOlove

Contact

Announcement   Many thanks for the overwhelming support over the Holiday season, thank you all so much!

Just a friendly reminder that most garments in this shop are still subject to a 6-9 week wait. Due to the very large amount of orders in my queue orders might be received on the latter end.

I apologize for any inconveniences, we are working very hard to send out as many as we can as soon as we possibly can!

Announcement

Last updated on Jan 2, 2018

Many thanks for the overwhelming support over the Holiday season, thank you all so much!

Just a friendly reminder that most garments in this shop are still subject to a 6-9 week wait. Due to the very large amount of orders in my queue orders might be received on the latter end.

I apologize for any inconveniences, we are working very hard to send out as many as we can as soon as we possibly can!

DOXOlove

Contact shop owner

DOXOlove

Reviews

Average item review
5 out of 5 stars
(187)
Ryan Phalen

Ryan Phalen on Apr 17, 2018

5 out of 5 stars

The product is absolutely amazing and I love it, but what was even better was the customer service! The seller was so patient and helpful!

E. Blair

E. Blair on Apr 8, 2018

5 out of 5 stars

My friend absolutely adores this and it is the perfect addition to their aesthetic! It's gorgeous, it feels very soft, and most importantly it's of excellent quality! I feel their happiness every time they walk around in it like the spooky void-being they are, and I am eternally grateful to you for making such a gorgeous piece of clothing for anyone who enjoys this liminal, classic aesthetic.

Raven Arlt

Raven Arlt on Apr 4, 2018

5 out of 5 stars

one of the comfiest sweatshirts i’ve ever owned! the pattern is so amazing and it looks so cool on, i highly recommend

View all 187 reviews

Shop policies

Last updated on December 20, 2016
Welcome to my shop!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
**ATTENTION** ALL ITEMS (unless stated specifically that they are not) IN THIS STORE ARE SUBJECT TO A PRE-ORDER WAIT. AVERAGE TIME IS 6-9 WEEK WAITING PERIOD.

All orders now have a 20 day lenience for cancellation, if you wish to cancel beyond that, I will apply a 15% restocking fee for materials purchased specifically for your order.

All items are carefully packed and I 'm not responsible for any damage incurred during transport. However, in case of damage of the item, please contact me so that together we can solve the situation.

If you are ordering a custom colored hoodie, I will not issue a refund if you are unsatisfied with the colors you have chosen. Please pick carefully!

There is no refund for items not received due to incorrect address.
Payment
By law I am enforcing the California sales tax to anyone that resides in California.

Paypal and credit-cards are accepted!
Shipping
Stateside:
USPS Priority mail is used. Usually gets to you within 3-5 business days.

International:
I will be using USPS First Class International Mail. If you wish
to change your shipping to Priority (6-10 day shipping), it will change the shipping to $40 for Canada and $60 for everywhere else. If you wish for these changes, please say so in the comments on your order (along with your size and color!)
and I will invoice you via paypal for the charge differences.

Taxes / Customs:
International Buyers are responsible for all customs fees or taxes. Buyers are responsible for knowing and abiding by any import restrictions to their country.
Additional policies and FAQs
If you are ordering a custom dual-colored garment, please make sure you are telling me what your additional color choice is in your purchase note! The color requested on the order will be used for the Body and the color requested in the note will be used on the Hood & Sleeves.

Failure to state both colors will have your purchase refunded to you.