DollPoupeeBoutique

French Label for the old souls and the wild at heart.

Lyon, France On Etsy since 2013

DollPoupeeBoutique

French Label for the old souls and the wild at heart.

Lyon, France | 653 Sales

Alexe Bec

Contact shop owner

Alexe Bec

Reviews

Average item review
5 out of 5 stars
(181)
See reviews that mention:
quality 15 shipping 16 customer service 14

About DollPoupeeBoutique

Sales 653
On Etsy since 2013

French label for the old souls and the wild at heart.

Doll Poupée Boutique was opened in may 2013 by Alexe who had a strong desired to share her designs to the world after crafting pieces for herself and her loved ones for years.

By endlessly wandering the globe, Alexe draw her inspirations in many movements and cultures all around the world. The style of the label is very bohemian with a hint of vintage mainly inspired by the 60's and the 70's. Doll Poupée designs' signature item is one-of-a-kind customized army jackets that Alexe has been making for years. She quickly expanded her crafting to headbands, flower crowns, dream-catchers and kimonos.

The label offers unique and originale collections using recycled, fair trade and ethical materials as much as possible. By hand crafting each item no two pieces are alike and become an authentic, unique and one-of-a-kind piece. Everything is handmade and MADE IN FRANCE in our studio located in the South of France.

Shop members

  • Alexe

    Owner, Maker, Designer, Model, Photographer

  • Roselys

    Muse

  • Mélanie

    Muse

  • Noémie

    Muse

  • Myriam

    Muse

Shop policies

Last updated on August 20, 2019
Welcome to Doll Poupée!
Please read all our shop policies carefully before making your purchase. Your purchase is strictly governed by the shop policies.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Please be sure to read descriptions & thoroughly check measurements carefully prior to checkout. Please be aware that some colors may be displayed differently depending on the monitor they are being viewed with.

ORDER CANCELLATION :
We do not cancel orders.


RETURN POLICY :

- If you would like to return an item (only on certain condition), you MUST send your return request via Etsy conversation ASAP as returns must be sent within seven business days of receiving your item. Exceeded this time strictly no returns will be accepted.

To be eligible to a return, all returns must fit the following criteria :
- sent back with your name/order number
- item must be in new, unused and re-sellable condition.
- include all original packaging
- sent in a sturdy box - please package carefully as we are unable to accept returns that have been damaged in the mail.


- RETURNS WILL ONLY BE THE SUBJECT OF AN EXCHANGE

- STRICTLY NO REFUNDS WILL BE ISSUED

- RETURN POSTAGE COSTS WILL BE AT YOUR EXPENSE

- STRICTLY NO RETURNS WILL BE ACCEPTED FOR THE FOLLOWING ITEMS :
CUSTOM ORDERS
SALES ITEMS
Payment
Par carte bancaire/Paypal.
Shipping
Shipping fees vary according to each product and destination.

PROCESSING/PACKING TIME :
1-2 business days

SHIPPING TIME :
FRANCE = 1-3 business days (with tracking)
EUROPE = 3-7 business days (with tracking)
NORTH AMERICA = 5-10 business days (with tracking)
REST OF THE WORLD = 10-30 business days (with tracking)

✩ All our items are packed with all the care in the world for a safe transit to your doorstep. We are not responsible for lost, stolen or damaged packages caused by the post as well as eventual delays.

✩ Shipping prices do not include customs fees, import duties, foreign taxes or other fees which may be imposed. This is your sole responsibility. Please check with your local customs office/postal service for further information before making your purchase.

✩ To promote an eco-friendly environment, we use recycled packaging boxes when possible.

NOTE : If purchasing for a special occasion, we highly recommend purchasing as early as possible to avoid eventual delays. International delivery can really vary in its time to reach the destination and we cannot be responsible for any delays in receipt.
Additional policies and FAQs
- ITEMS:
Be aware that all our items are hand-made using traditional manufacturing.

- PICTURES :
Please expect a slight differences in color when purchasing. Photographed colors are kept as natural as possible, however they may still appear different on other monitors.

- CUSTOM ORDER :
You are welcome to ask me for a special and unique custom order. I'd be very happy to design an item for you.

- WHOLESALE PRICES :
Some of our items are available to resale in shop (wholesale price). Feel free to ask me more details.

contact [!at] dollpoupee.com
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