WoolboxCo

Woolbox --- Handmade knitwear and accessories

Tunbridge Wells, United Kingdom · 313 Sales

WoolboxCo

Woolbox --- Handmade knitwear and accessories

Tunbridge Wells, United Kingdom 313 Sales On Etsy since 2008

5 out of 5 stars
(161)

Shop owner

Jo Boxall

Contact

Announcement   ****Special offer of 30% off on ready to ship pieces. ****

Hand knitted accessories. Designed and made in Britain.
Woman. Man. Baby. Home.

Every Woolbox piece is carefully handknitted to order. Please allow 5-10 days for your items to be made and prepared for shipment.

Worldwide shipping available. Free delivery on orders over £100.

Follow me for updates and sales:
Instagram: _woolbox_
Facebook:

All content © 2015 WoolboxCo

Announcement

Last updated on Nov 9, 2015

****Special offer of 30% off on ready to ship pieces. ****

Hand knitted accessories. Designed and made in Britain.
Woman. Man. Baby. Home.

Every Woolbox piece is carefully handknitted to order. Please allow 5-10 days for your items to be made and prepared for shipment.

Worldwide shipping available. Free delivery on orders over £100.

Follow me for updates and sales:
Instagram: _woolbox_
Facebook:

All content © 2015 WoolboxCo

Jo Boxall

Contact shop owner

Jo Boxall

Reviews

Average item review
5 out of 5 stars
(161)
Linnea Reed

Linnea Reed on Mar 8, 2014

5 out of 5 stars

Amazing quality mittens!

Jode

Jode on Jan 15, 2014

5 out of 5 stars

Love it, thank you. Please do not hesitate to buy from Jo. Made to order and still arrived super fast.

View all 161 reviews

Shop policies

Last updated on September 9, 2015
Welcome to WoolboxCo!

Hand knitted winter accessories. Designed and made in Britain.
Woman. Man. Baby. Home.

Every WoolboxCo piece is carefully handknitted to order. Please allow 5-10 days for your items to be made and prepared for shipment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
i accept paypal, credits cards and gift cards directly through etsy as a form of payment for all WoolboxCo items.

Please make your payment immediately after purchasing your items. The order will be cancelled if no payment or response has been received within 48 hours.

Please be aware that after you purchase an item through Etsy, you will need to click the "Pay with Paypal" button in order to complete the process.

If you would like to cancel your order, please convo us.
Shipping
Every WoolboxCo piece is a bespoke item and knitted to order so please allow up to 10 days for the item(s) to be knitted and sent. Please then allow for delivery time, dependent on the shipping address.

UK Orders

WoolboxCo is based in Kent, England. All orders shall be sent via Royal Mail First Class Recorded Delivery or equivalent recorded courier service for larger orders.

All Overseas Orders

All international orders will be sent via Royal Mail International Standard delivery. If you would like a tracking number, please contact me for additional shipping cost information.

Delivery aims for Royal Mail International Standard delivery:
Western Europe 3-5 working days
Rest of the World 5-7 working days

import duties, taxes, and charges are the responsibility of the customer and are not included in the item price or shipping cost. i cannot be held responsible and do not give refunds for damaged or lost orders that occur through the shipment process. Please contact me at woolboxco@gmail if you have had a problem with shipping.

PLEASE NOTE: Your item will be mailed to the shipping address shown on your Etsy order that you have provided. We are not responsible for items not received due to an incorrect address.
Refunds and Exchanges
If you are not satisfied with your purchase, you have 28 days from the shipment date to return your order for a full refund or an exchange. Items returned must be in an unused condition. Please contact me before returning the item at woolboxco [!at] gmail.com

PLEASE NOTE: All shipping costs are the responsibility of the buyer and are not refundable. All sales are final on wholesale orders and discounted/sale items.

i cannot be held responsible and do not give refunds for damaged or lost orders in the shipping process.
Additional policies and FAQs
CUSTOM ORDERS

I love to work with customers to turn your vision into a beautiful handmade item. Please convo me for more information.

COLOUR CHOICE

If you would like an item knitted in a different colour, please contact me for more colour options if a colour chart is not already provided. I have a large variety of colours available but occasionally, i may need to order yarn to complete the custom order which could add time taken for you to receive the order. This will be confirmed with each individual custom order.

WHOLESALE
Please convo me directly for further information about wholesale arrangements.