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DollyOblong

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DollyOblong

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Shop policies

Last updated on February 4, 2011
Hi there, thank you for visiting my shop! Hopefully you will find the knitted Dolly of your dreams here. If you have any special requests, please do not hesitate to contact me!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
All items are made and packaged with the utmost care. I cannot be held responsible for lost, damaged or stolen items.

However I do want you to be happy with your purchased items. If there is anything unsatisfactory with your purchase, please contact me to work it out.
Payment
Payment can be made through PayPal, you don't need to have a PayPal account to check out, just press the PayPal option and follow the link to pay by credit/debit card. If you are Dutch and don't want to pay through PayPal but by direct deposit please send me a message.

All payments should be received within 3 days after purchase, otherwise the sale will be cancelled.

If you are having any issues with PayPal, please do not hesitate to contact me and I will attempt to assist you in any way that I can.
Shipping
Dolly Oblong is located in the Netherlands but ships worldwide using TNT post shipping. After receiving payment your order will be sent within 3 working days. Shipping within Europe takes about 2-4 working days. Shipping outside Europe takes about 5-9 working days.

Please note that in the product descriptions "Shipping to United States" refers to ALL countries OUTSIDE Europe. The shipping profile "Everywhere Else" refers to all countries WITHIN Europe, with the exception of the Netherlands.

Your order will be shipped by TNT priority airmail to ensure the fastest delivery. Unfortunately priority shipping offers no tracking or insurance. If you want your parcel to be sent with insurance, please contact me before placing an order and I will send you an adjusted invoice. You'll be sent confirmation when the item is shipped.
Additional policies and FAQs
All Dollies are made in a smoke and pet free environment.

Custom Items
If you like any of my Dollies, but would prefer it to look slightly different, please contact me! Maybe you would like a bunny in red, white and blue or a cat in the colours of your own pet cat? Just let me know, I am happy to do customs! Custom orders typically take about 2 weeks depending on the complexity.

Product Packaging
Dollies are packaged in a hand made fabric bag with some freebies, so that they are ready to be given as a gift...or you can keep it all for yourself!

Bulk Orders & Wholesale
Should you be interested in purchasing wholesale or do you need a larger quantity of Dollies? Please contact me, I would be more than happy to accommodate.

Safety
Due to small parts, Dollies are not suitable for small children.