dolphinbaydesigns

19 Sales On Etsy since 2011

0 out of 5 stars
(7)

Shop owner

jackie

Contact

dolphinbaydesigns is taking a short break

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Note from shop owner Thank you for looking at my shop. I am currently re-stocking and will be back open in a couple of weeks.

Note from shop owner

Last updated on Jan 25, 2015

Thank you for looking at my shop. I am currently re-stocking and will be back open in a couple of weeks.

jackie

Contact shop owner

jackie

Shop policies

Last updated on May 11, 2014
Welcome to my store!

Take a look around. Please let us know if we can be of any assistance. Everything in my shop is ready to be shipped unless otherwise noted.

Anything that is "customized" may take up to 10-14 days to be completed and shipped. During the holiday seasons it may take longer.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
We accept PayPal.


Paypal e-checks usually clear in -10 business days.

READY TO SHIP ITEMS: Once funds have been verified we will ship within 2 business days.

CUSTOM ORDERS: If it is a custom order we will wait for the funds to clear before the item is created.

RUSH CUSTOM ORDERS: $10.00 RUSH fee during non-peak seasons.

$20.00 rush fee during peak seasons: Mother's Day, Father's Day, graduation (May and January), Thanksgiving & Christmas. (November 1- December 15).
Shipping
HOLIDAY shipping calendar: http://www.dolphinbaydesigns.com/calendar

We ship US Postal Service. Shipping charges include insurance unless otherwise noted in description.

United States: USPS Priority Mail.

International: Please contact us for a shipping estimate.

**Please include your phone number with your order. International orders can't be shipped without it, phone number is required by Customs.**

Please note that international buyers are responsible for any and all duties and customs charges that may be incurred." No packages will be marked as a "GIFT".

Shipping charges are based on total weight.

We ship all orders with an invoice.
Refunds and Exchanges
I aim for 100% customer satisfaction with all my sales. If for some reason you are not happy with your purchase please email me within 3 days of receipt. You can either exchange it for another item or we will refund your money.

Custom or altered orders (anything added or changed) are not returnable. Custom items are accepted for returns if we made an error in the spelling of a name.

All returns must be unused & unaltered.
Additional policies and FAQs
Custom orders:

Please contact me or use the custom item button. Custom orders are not returnable unless we made an error in the item. Please allow at least 10-14 business days to complete your order. If you need it sooner please ask if it can be done sooner. There will be an additional RUSH charge to expedite the processing time. Custom orders are processed in the order received. If you have any questions please contact us.