TheIvyandCompany
Items
Reviews
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Ana Paula Kelm Arnhold on Mar 26, 2022
5 out of 5 starsAmazing quality and outstanding service! So happy with my pillow cover, exactly what I was looking for, beautiful and great quality! I have ordered a customized color so it took a bit longer to be shipped but the team kept me posted about evolution of each step of the way! Super happy and strongly recommend! Also very grateful they were able to manufacture a pillow with the color I wanted, to match my bedding set.
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Sara on Mar 24, 2022
5 out of 5 starsKatelyn was amazing! I had a problem with my order and she fixed it right away for me. 100% plan on buying more from her in the future!
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Laura on Mar 23, 2022
5 out of 5 starsLove my new little pottery pot. Came exactly as pictured and fast shipping!
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Jay White on Feb 24, 2022
5 out of 5 starsGreat vase!! So authentic. Vase came quickly and was professionally packaged. Personal note from seller. Great shop!!
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michellecrews183 on Feb 13, 2022
5 out of 5 starsOutstanding service! Incredibly professional, exceeded my expectations! Thank you!!
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Sue on Feb 10, 2022
5 out of 5 starsThese look fabulous- I plan to make my next Christmas’ theme French Country so these would work beautifully on the sides of the mantle- they’re beautiful!
About TheIvyandCompany
Here at Ivy & Co we believe in simple beauty. That a home is less about the decor and more about the space we share with loved ones.
Founded by Katelyn Block in 2020, Ivy & Co is a showcase of her background in interior design and passion for the home. Having spent her career remodeling and staging homes, Katelyn's neutral and clean aesthetic is displayed in every Ivy & Co product.
Ivy & Co is more than a shop, we want to see positive change in our community and the world around us. We do that by giving back. Your purchase makes a direct impact as we contribute a portion of each sale to a greater cause. Ivy & Co is proudly giving back to local nonprofit organizations.
Production partners
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Home Decor
Phoenix, AZ
home decor
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Handmade in Kenya
Santa Monica, CA
Handmade in Kenya
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Handmade Textiles
York, PA
Handcrafted, sustainably made, and fair trade.
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handmade in Morocco
Murrieta, CA
handmade, eco-friendly, and women owned
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Home Decor
Irvine, CA
Home decor items
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Organize
Downey, CA
Supplying eco-friendly products for organization.
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Wooden Decor
NY, United States
Crafted wooden decor for the home.
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Home Decor
Jackson, MS
home decor items from around the globe.
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Handmade in India
India
Handmade in India
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Handmade Wood Bowls
China
Hand crafted wooden bowls
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Handmade in India
India
Handcrafted in India and imported to the US.
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Home Decor
United Kingdom
Collection of home decor items.
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Handmade Textiles
WA, United States
Handmade Textile
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Handmade Textiles
India
Sustainably Made with Fair Trade
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Eclectic Goods
Lewisburg, TN
Eclectic Goods sourced from around the world.
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Modern Labels
Jacksonville, FL
Organize in style.
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Handmade Textiles
Toronto, ON
Handmade textiles
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Items must be received within 30 days of purchase.
Our customers are responsible for return shipping. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello.shopivy [!at] gmail.com. If your return is accepted, we’ll send you instructions on how to move forward and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello.shopivy [!at] gmail.com.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products or special orders. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you within 3-5 business days of receiving and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Shipping
Carrier tracking information will be provided once shipped. Transit times vary depending on product and location. Once shipped you should expect your order to arrive in 3-5 business days for expedited shipping and 7-10 business days for standard shipping.
If you have selected the local delivery option you can expect your order to be delivered by a member of our team within 1-3 business days.
Please keep in mind that some shipping times have been delayed due to COVID-19.
You can reach out to us at hello.shopivy [!at] gmail.com with any shipping questions and we will be happy to assist you.