Bohemian Handmade Feather Earrings & Accessories

Berkeley, California

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Shop policies

Last updated on May 9, 2022

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Hello everyone!

I am glad you are taking the time to go through my shop policies.

I would like to say anything is possible for the costumer, but unfortunately there are some rules and useful information you should read.

Some quick points I wan't to address are that:
▲ All these items are "brand" new and have never been used.
▼ These items were put together with my hands to give you the creations you are interested in buying. Take care of them (no water, sleeping with them, exercising, put under pressure) and they will last a lifetime.
▲ Feathers are well taken care of. They are protected from insects and they might have reminiscent "moth ball" smell.

Accepted payment methods

Returns and exchanges
Your satisfaction is very important to me.

If you have any concerns about the item once you received it you have 3 days to contact me.

If I see fit that you should mail it back to me to make a minor tweak, you have 5 business days (from the day of first email contact) to mail the item (this is an option if it got damaged in the mail or it is somehow my fault only).

If after this grace period you damage the item, contact me and I will try to help you fix it.

NOTE: buyer is responsible for paying his/her own shipping. I will be responsible for shipping it back to you. Also, not responsible for loss if sent to the wrong address provided in the invoice.

If you have any other concerns about the item, contact me and I could see what I can do to help.

All sales are final. I do not accept returns and refunds are not issued. However, if you do encounter an issue, please contact me and we might be able to work something out.
Pay pal is the only method accepted. I will wait for your address to be confirmed by PayPal before I ship the items.
Items are shipped within the continental US and worldwide. First-Class USPS shipping will be done (unless specified otherwise) and the item will be mailed out at most 3 days after purchase. It will be in a box in order to protect the item (I deeply care about the condition of my creations, so I will try my hardest).

However, I could make exceptions with mailing option, etc. Send me a convo about this.
Additional policies and FAQs
The most common custom orders are based on items with minor changes (change in color of the bead, feather, unique hair extension, length, etc.) You won't be charged for minor changes. I will notify you of any additional cost.

I would absolutely love to make your own dream pair of earrings! Custom orders could be negotiated, but not guaranteed. Just convo me or contact me at the email below.

For any additional information, please contact me thought Etsy or email me at dona1406 [!at]

Shop policies are subject to change without notice.