DonnaMarieStrachan

Art, Illustrations and Handspun Yarns from Scotland

Huntly, United Kingdom | 4 Sales

DonnaMarieStrachan

Art, Illustrations and Handspun Yarns from Scotland

Huntly, United Kingdom 4 Sales On Etsy since 2007

0 out of 5 stars
(4)

Announcement   Welcome to my store - here you'll find art, illustrations and handspun yarn, handmade in the UK. I also have a website: www.dmstrachan.co.uk.

If there's anything I can help you with, just ask. Please check my policies before purchase.

Thanks for looking :)

Announcement

Last updated on Nov 9, 2018

Welcome to my store - here you'll find art, illustrations and handspun yarn, handmade in the UK. I also have a website: www.dmstrachan.co.uk.

If there's anything I can help you with, just ask. Please check my policies before purchase.

Thanks for looking :)

Donna Marie Strachan

Contact shop owner

Donna Marie Strachan

Reviews

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shipping 4 customer service 2
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Shop policies

Last updated on November 9, 2018
I'm based in the UK and will ship worldwide.

I'm "convo friendly", which means that you can send me a conversation whenever you wish if you have a question, suggestion or to tell me what you think of my store.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If there's a problem with your order, please contact me as soon as you can. I'll always do my best to resolve your problems.

~ ~ RETURNS ~ ~

If an item isn't to your liking or you discover a fault, I will offer a full refund (minus postage) providing the items are returned unused. Please send me a convo so I know you're sending a return.

Please ensure you package returns securely.
Payment
The sooner you pay, the sooner I post! Please pay as promptly as you can, or let me know if you have a problem sending payment.

Once payment has cleared, I will post your items, usually within 24 hours.

If you neither pay nor contact me within 10 days of purchasing an item, the order may be cancelled and the item listed again. Please only click on the buy button if you intend to pay for the item :)
Shipping
Standard UK shipping includes Recorded Delivery.

International shipping is sent by standard Airmail.

Postage options can be upgraded to include signed for, insurance and swifter delivery. Convo me for a quote if required.

If you have any problems with delivery, please let me know as soon as possible.
Additional policies and FAQs
Fancy something that I'm not listing? Drop me a line with your requirements and tell me if you need something by a specific date, and I'll let you know if I can do it, and what it'll cost.