doodleleaf

A Collection of Handmade Gifts for Everyone on the List

Lexington, Kentucky · 132 Sales

doodleleaf

A Collection of Handmade Gifts for Everyone on the List

Lexington, Kentucky 132 Sales On Etsy since 2008

5 out of 5 stars
(54)

Shop owner

Candice

Contact

Announcement   Check out my Blog over on http://www.doodleleaf.com for crafts, tutorals, travel tips and home decor ideas!

Please check out my profile and shop policies if you have any questions. If you have any questions that aren't there, please feel free to ask!

Looking for the nerdy stuff? It's all over on my new shop: The Geeky Gazelle! Check it out here: https://www.etsy.com/shop/GeekyGazelle

Thanks for visiting!

Announcement

Last updated on May 21, 2018

Check out my Blog over on http://www.doodleleaf.com for crafts, tutorals, travel tips and home decor ideas!

Please check out my profile and shop policies if you have any questions. If you have any questions that aren't there, please feel free to ask!

Looking for the nerdy stuff? It's all over on my new shop: The Geeky Gazelle! Check it out here: https://www.etsy.com/shop/GeekyGazelle

Thanks for visiting!

Candice

Contact shop owner

Candice

Reviews

Average rating
5 out of 5 stars
(54)
View all 54 reviews

Shop policies

Last updated on May 21, 2018
Thank you for you interest and visit to my little shop!

If you have any questions about anything, please feel free to ask me. I'd love to answer them!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
~REFUNDS~

Due to the nature of the items, Digital Items cannot be returned.

I work hard to ensure the accuracy of my images and descriptions, but I understand that sometimes it's hard to determine what something will be like until it arrives.

If you are unsatisfied with an item, contact me within 2-3 days of receiving it to set up the return. No refunds will be giving after that time frame. Items must be in original packaging, unopened and undamaged. Shipping of the return is the responsibility of the customer.

Once the Item is received, I can refund the price of the item (minus shipping) or trade it for something of equal value in my shop, whichever the buyer chooses.

~DAMAGES~

I try to package everything very carefully so that it arrives to you safely. But I also understand that things happen.

Contact me as soon as you receive an item that has been damaged in the mail and I will gladly replace it if possible or provide a refund. Damaged items should be reported within 3 days of receipt and returned in the same manner as a normal refund.

Damaged orders should also be photographed for insurance purposes.

~LOSSES~

I'm sorry, but I am not responsible for packages that are lost in the mail. The best way to avoid this is to purchase a shipping option with insurance for your package.

If you are having trouble locating your package or if it seems to be taking a long time to arrive, contact me and I will gladly send you the tracking number and try to find it.
Payment
~CANCELLATION~

If payment is not received within one week, your order with be cancelled. If you would like to arrange for an item to be held, just convo me for more information.
Shipping
~SHIPPING~

In stock orders ship within 3 days of receiving payment.

If it's "Made Upon Purchase," please allow at least two weeks to receive your item, or contact me for a more exact timeframe. Some items take less time then others, but two weeks is a good general estimate.

Custom Orders- We will discuss a timeframe based on your specific order when we work out order details. Turnaround time for most simple Custom Orders is two-three weeks.

~SHIPPING METHOD~

If you are having trouble locating your package or if it seems to be taking a long time to arrive, contact me and I will gladly send you the tracking number.

International Packages: I am sorry, but I am not responsible for any additional custom fees that you may be charged in your country. Custom fees are the responsibility of the customer.
Additional policies and FAQs
~CUSTOM ORDERS~

If you like one of my sold items or an item in the shop but prefer it a little different, or you have any ideas of your own, contact me and I'll see what I can do for you!

*Please be aware that given the nature of custom orders they are non-refundable. 

~DIRECT MAIL AND GIFT OPTIONS~

If your order is a gift for someone, I will gladly mail it directly to them along with a small card saying who it's from and/or a short message. Just contact me with the information or write it in the "message to seller" box at checkout.

I greatly appreciate your feedback and business! Thanks so much for stopping by!
Privacy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (UPS, FedEx, or U-Pic Shipping Insurance, for example). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 calendar years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Candice Winter, am the data controller of your personal information. If you have any questions or concerns, you may contact me at doodleleafdesigns [!at] gmail.com. Alternately, you may mail me ~ please contact me via email for my mailing address.