dotandbowpaperie

Ellwood City, Pennsylvania On Etsy since 2014

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dotandbowpaperie

Ellwood City, Pennsylvania | 3,939 Sales

Announcement    Hi Everyone! If you have a tight timeframe you need to stick to please inform us as soon as possible so that we can do our best to meet your turnaround time. Thank you so much! - dot & bow design team - Erin & Katy

Announcement

Last updated on Nov 11, 2020

Hi Everyone! If you have a tight timeframe you need to stick to please inform us as soon as possible so that we can do our best to meet your turnaround time. Thank you so much! - dot & bow design team - Erin & Katy

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dot and bow design team

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dot and bow design team

Reviews

Average item review
5 out of 5 stars
(750)
See reviews that mention:
quality 53 shipping 107 customer service 151

About dotandbowpaperie

Sales 3,939
On Etsy since 2014

Set the tone for your wedding day with our designs... or ask us about a custom design to create a look for your wedding that's uniquely you

The team at dot & bow paperie has specialized in custom wedding stationery design for more than a decade. Our team of experts has over 35 combined years of experience in the wedding design industry and has created hundreds of designs for brides over the years.... wedding design is our passion!

Our boutique stationery shop is nestled in the foothills of the Allegheny Mountains in western Pennsylvania, just north of Pittsburgh. Over the years, we've had the opportunity to work with couples from all over the United States and now, thanks to the global marketplace that is Etsy, we're excited to have the opportunity to share our designs and experience with brides & grooms across the globe.

We've amassed a huge collection of unique designs over the years and Etsy allows us the perfect platform to offer our favorites to you. We are slowly but surely building our shop each day and we are so excited to be a part of the Etsy community!

We'll be stocking our Etsy shop with budget friendly designs for all tastes…rustic, traditional, modern, eclectic and beyond. If you see something in our shop you like and want to have it tweaked to fit your theme or color scheme, just ask us.

If you have a totally unique design idea in mind but haven't found exactly what you are looking for, just ask us - we might have something in our portfolio that has yet to be posted that might be just what you’re looking for... or we'd love to create a new custom design especially for you.

When customizing, our goal is to help couples find the right style, print methods and materials to fit their vision and their budget. We have a huge selection of paper colors and finishes to choose from and we offer a full range of finishing services… things that aren't easily done at home, such as creating maps, seating displays, detailed escort cards, etc. We also offer envelope addressing services and return envelope printing.

Thank you for taking the time to read our story... we sincerely look forward to the opportunity to work with you!

Shop members

  • Erin Thomas

    Owner, Designer

    I've been a graphic designer for 20+ years & have been fortunate enough to be able to devote the last 8 years solely to wedding stationery design. I've created hundreds of original designs for couples & I'm so excited to share them with you on Etsy!

  • Katy Hiser

    Designer, Production & Finishing Specialist

    Katy has been a graphic designer for 10+ years. She enjoys all aspects of the creative process and loves turning our designs into meticulously finished products. She also loves long walks on the beach with her pup Bubba Gump!

Shop policies

Last updated on August 14, 2017
Welcome to our dot & bow paperie's Etsy Shop...
we pride ourselves on providing creative, stylish custom wedding stationery as well as a wide range of designs to choose from. We will be expanding our shop daily, so be sure to visit us often to see the new items and designs. We offer both digital designs and printed finished save the dates, invitations, programs, place cards, etc.

By purchasing a listing, you are agreeing that you have read all shop policies and procedures. All designs in this shop are copyrighted © dot & bow paperie. Designs are for personal use only & are not to be redistributed, resold or claimed as your own.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Because our stationery is custom designed we cannot accept returns or offer refunds.
Shipping
REGARDING DOMESTIC SHIPPING:
• dot & bow paperie is not responsible for lost, misplaced, or delayed shipments or goods damaged by the USPS or FedEx. It is the customers responsibility to follow up with tracking information and and to inform us of any claims that may need to be made.

• We recommend that after we ship your package, you track your package. Once it leaves our shop it is out of our hands and out of our control. We do put insurance on all packages so if there is a problem we have a back up in place, however being reimbursed by insurance does take time and may affect those customers who have very tight deadlines. 
 
• If you don't receive your package in the amount of time expected due to shipping delays or if your package is lost/damaged during shipping, we will provide you with a digital version of the items for you to print at your local print or copy shop in time for your event. 
 
• If your package is damaged during shipping, we will ask for your assistance in obtaining reimbursement… you will be asked to provide photographic evidence of damage. Once we are reimbursed by insurance, we will then reimburse you as much as insurance allows. 

REGARDING INTERNATIONAL SHIPPING:
• If you live outside of the United States and purchase from our shop, be aware that you may have to pay additional charges in the form of customs fees and/or duties. These fees are out of our control, are set by your government and are the responsibility of the buyer (you, the customer.) For more information about fees or duties you may be responsible for, please contact your local customs office or postal service.
 
• We recommend that after we ship your package, you track your package and watch customs carefully. Once it leaves our shop it is out of our hands and out of our control. We do put insurance on all packages so if there is a problem we have a back up in place, however being reimbursed by insurance does take time and may affect those customers who have very tight deadlines. 
 
• If you don't receive your package in the amount of time expected due to delays in customs or if your package is lost/damaged during shipping, we will provide you with a digital version of the items for you to print at your local print or copy shop in time for your event. 
 
• If your package is damaged during shipping, we will ask for your assistance in obtaining reimbursement… you will be asked to provide photographic evidence of damage. Once we are reimbursed by insurance, we will then reimburse you as much as insurance allows. 
 
• dot & bow paperie is not responsible for lost, misplaced, or delayed shipments or goods damaged during shipping. Once shipped internationally, it is the customers responsibility to follow up with tracking information and to inform us of any claims that may need to be made.
Additional policies and FAQs
Deposits:
We can’t wait to begin working with you... just purchase the listing you’re interested in and that will act as your non-refundable deposit and will allow us to begin creating for you.

Proofs:
Because we want you to be happy with your finished product, the price quoted for each job we are comissioned for includes two digital proofs unless otherwise noted. The proofs will allow you to tweak things so they are just how you want them to be. Additional proofs will incur additional charges but we are always happy to work back and forth with you through as many rounds of proofs as you’d like to upgrade to! We understand that sometimes seeing is believing... if you request a printed proof, we’re happy to oblige... additional shipping charges may apply.

• We always encourage you to thoroughly proofread all information prior to sending it to us... the more people you can get to help you proofread, the better in order to provide accurate spelling & wording. We will copy & paste your information exactly as you provide it to make sure it reads exactly as you intend it to read. Quadruple check content such as names, addresses, dates and other information specific to your event.

• Once your final proof is approved and the job is printed, any reprints requested will be at the expense of the customer.

Payment:
Once you complete your payment process, we will lovingly print, finish, package and ship your final printed order to you via FedEx. If you purchase a digital listing, you’ll receive a beautiful, ready-to-print pdf in your inbox.

Lead Times:
Please note our lead time may occasionally be affected by circumstances outside our control such as equipment malfunctions, postal strike, delayed paper delivery or unavailable materials, staff illness and US Postal Service error. We will contact you immediately if there is an anticipated problem. Under no circumstances shall we be liable for any consequential loss or damages arising from the late delivery of items. Additionally dot & bow paperie shall not be held responsible for any loss or damage occurring in transit or consequential loss(es) as a result of same. This includes damage during delivery and subsequent mailing to guests.

Regarding Proofs and Approval:
We will send a proof within a few days of your purchase. If we do not receive a response after 3 business days we will email a proof to either the email provided or the one associated with the clients Etsy account. If you are unresponsive in our attempts to obtain approval within 7 business days of the day we sent the first initial proof we will complete the order by printing and shipping the final product.

If Something Is Wrong:
In the unlikely event that work is delivered and found to be different from the text agreed to and approved by the client, the client shall be entitled to alterations to the items OR replacement of the items as deemed appropriate by dot & bow paperie, subject to any such changes being brought to our attention within 48 hours of delivery.

Regarding copying our work: We ask that you refrain from copying our work, whether it is for personal use or to offer as part of your own portfolio.

We reserve the right to use any stationery we create for you to promote our products and services. We may use the printed piece on our website and your name and/or photo may be visible. If you have any issues with this, please let us know.

Any materials submitted by you, including, without limitation, photographs, videos, images, text, graphics and other materials (collectively, "User Submitted Materials") are subject to our terms and conditions:

· You represent and warrant that you own or otherwise possess all necessary rights with respect to the User Submitted Materials, and that the User Submitted Materials do not and will not infringe, misappropriate, use or disclose without authorization or otherwise violate any copyright, trade secret right or other intellectual property or other property right of any third party, and that the User Submitted Materials are not unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable.

While we are not obligated to review User Submitted Materials for copyright infringement, we are committed to protecting copyrights and expect users of our Site to do the same.