dottedcrossdesigns

DOTTED CROSS DESIGNS

Maryland, United States · 1644 Sales

dottedcrossdesigns

DOTTED CROSS DESIGNS

Maryland, United States 1644 Sales On Etsy since 2009

5 out of 5 stars
(471)
Shop owner

Gena

Contact

dottedcrossdesigns is taking a short break

Loading

Note from shop owner Unfortunately I am unable to re-open this shop for now. I am hoping to in the near future.

Thank You

Note from shop owner

Last updated on Jan 1, 2016

Unfortunately I am unable to re-open this shop for now. I am hoping to in the near future.

Thank You

Gena

Contact shop owner

Gena

Shop policies

Last updated on July 1, 2013
We're blessed that you found us and look forward to the opportunity to provide you with a unique and elegant solution to your decorative needs. Specializing in handcrafted wall letters, we assemble names and phrases from A to Z and everything in between. Don't see what you want to spell? Please contact us for custom design options.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We use PayPal for all transactions. Due to the personalized nature of our products, all orders are considered final once they have been placed and cannot be cancelled. We'll provide a confirmation email for your order and begin processing and shipping once your payment has been recieved and verified in PayPal. Should a refund become necessary, we'll handle that via PayPal as well.
If your billing address is located in Georgia, 7% sales tax will be applied to your order.
Shipping
Our primary method of shipment is through USPS In some cases, we may also utilize the UPS

Unless otherwise stated in the product description, most orders will ship within 6-8 weeks from when the payment is received. In the event you require a rush order, please email us prior to placing an order to discuss special arrangements.

Expedited shipping services such as 3-day Select, 2nd day Air and Next Day Air are readily available. We ask that you email us if you wish to use one of these expedited methods so we can give you an accurate quote on the shipping rate. Please note, that even with expedited shipping methods (3-Day Select, 2nd Day Air, and Next Day Air/Overnight) normal processing times still apply to all orders; upgraded shipping only changes the amount the time the items will be in transit.
So that you'll always be aware of your order's whereabouts, we will provide you with email notification when you order ships and a UPS tracking number (if applicable) so you can track it up to the point that it arrives at your door. It may take one or two business days after your tracking number is received for the tracking information to become active in UPS’ system due to their company procedures and processing.
Once an order has been shipped, we cannot be held responsible for any issues that arise (such as delays due to weather, mishandling, etc or damages during shipment). We will, however, do our best to help you in resolving the matter with the shipping company should you request it.
Refunds and Exchanges
Due to the personalized nature of all of the items we sell, all orders are considered final at the time they are placed and may not be returned. If, however, there is a problem with an order that is within our control (such as the wrong item being delivered to our customer), we will handle it on a case-by-case basis and in a timely manner in order to ensure the best customer service and preserve the high-quality nature of our products.
Additional policies and FAQs
If after looking through our store you don't find the name or phrase you want or a color combination that fits your needs, please convo us for a custom design. With so many names and phrases, it's impossible for us to show all of them...but we'd appreciate the opportunity to try and fulfill your unique design needs.