DottyHenDesigns

Felted hats, scarves, baby booties, bags, & accessories

Announcement    Hi, welcome to my shop. I make one of a kind accessories, using the wet felted technique to transform the softest merino wool into felt using my own handmade soap (made from olive and other vegetable oils). Most of my items have scraps of silk and other fibres incorporated into the design.

Announcement

Last updated on Oct 17, 2019

Hi, welcome to my shop. I make one of a kind accessories, using the wet felted technique to transform the softest merino wool into felt using my own handmade soap (made from olive and other vegetable oils). Most of my items have scraps of silk and other fibres incorporated into the design.

Items

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Jane Dandie

Contact shop owner

Jane Dandie

Reviews

Average item review
5 out of 5 stars
(11)

About DottyHenDesigns

Sales 30
On Etsy since 2013

A love of colour and patterns

Hello, my name is Jane. I was born and brought up in Scotland but now live in Cambridgeshire with my partner, three cats and a few chickens.
I have always enjoyed making things and have been fascinated by colour and pattern since an early age. I can remember being fascinated by the colours in my big box of crayons as a child and the contrast of dark trees against the watercolour blues and pinks of the evening sky. I continue to be inspired by my surroundings and drawn to organic shapes like leaves and swirls which can often be found in my work.
When not making felt, I can often be found pottering around the garden and talking to the chickens, working on my allotment or spinning wool on my beautiful Ashford Kiwi spinning wheel.

Shop members

  • Jane Dandie

    Owner, Creator, Designer

Shop policies

Last updated on April 29, 2022
Welcome to my shop. All the items listed in my shop are handmade by me using traditional wet felting techniques. Wool fibres are laid out and transformed into soft cosy felt using soap, water and a lot of hard work.
Please have a look around. If you have any questions or would like me to make something slightly different for you, please do not hesitate to contact me.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I hope that you will love your handmade felted item but if for any reason you are not happy with your purchase, please let me know as soon as possible and I will try to rectify the problem.

Returned items must be unworn, clean, undamaged and in the exact same condition in which you received them, so that I can resell them.. Please return in the original packaging.
Postage is not refunded. Buyers are responsible for the cost of return postage- please obtain proof of posting.
Payment
I only accept payment by PayPal.
Please note that you do not need a PayPal account to pay by this method. To do so, just choose the PayPal option during checkout. After you submit your order click the "Pay Now" button. Scroll down and you will see the option to pay with a credit or debit card without having to sign up for a PayPal account.
I will send items once your payment has cleared.
Shipping
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
I am happy to take commissions. Please contact me to discuss your requirements.
Privacy
GDPR / PRIVACY POLICY
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy . Please refer to the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

When you place an order from me, I will receive your name, delivery address, email address and payment method from Etsy. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Information Sharing and Disclosure

I will only share your data as follows:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

Data Retention

I do not save any of your personal information outside of Etsy. My Etsy account is password protected on all my devices.
The only information relating to your purchase that I keep for book keeping purposes is: item purchased, price paid and payment platform used. I keep this information for 6 years.
Your Rights
Under certain circumstances, you have rights under EU data protection laws in relation to your personal data. These include the right to:
-Request access to your personal data.
-Request correction of your personal data.
-Request erasure of your personal data.
-Object to processing of your personal data.
-Request restriction of processing your personal data.
-Request transfer of your personal data.
-Right to withdraw consent.
How to Contact Me
For purposes of EU data protection law, I, Jane Dandie, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dottyhen [!at] yahoo.co.uk