DoveAndDavid

♥️ Personalized Pillows - Happy Tears Await! ♥️

Atlanta, Georgia
|
| 20,893 Sales | 5 out of 5 stars 5 out of 5 stars

DoveAndDavid is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    This is your place for 100% Cotton and 100% Linen Pillows. Insert included. 😍 Great holiday gifts for Mom, Family, Boyfriend, Girlfriend, Housewarmings or a New Baby! Click the Contact button for any questions. Lots of Love, Steph ❤️

Announcement

Last updated on Nov 7, 2022

This is your place for 100% Cotton and 100% Linen Pillows. Insert included. 😍 Great holiday gifts for Mom, Family, Boyfriend, Girlfriend, Housewarmings or a New Baby! Click the Contact button for any questions. Lots of Love, Steph ❤️

Items

20893 Sales

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Dove And David

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Dove And David

Reviews

Average item review
5 out of 5 stars
(2872)
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About DoveAndDavid

Sales 20,893
On Etsy since 2015

Making gift giving personal and unique 🎁

Make your gift more personal and unique by personalizing it just for them! My customers inspire me every day with reminders that there is lots of love in this world 💕

Shop members

  • Steph

    Owner

    Gift Maker ;)

  • Laze

    Designer

    Laze helps with Graphics Design

  • Tamara

    Design Proofs + Customer Service

    Fantastic Graphics helper AND Beautiful! 💕

  • Nathaniel

    Printer

    Helps with printing our designs

Shop policies

Last updated on May 10, 2022
♥︎Thanks a bunch for stopping by! We've put a lot of time, energy and love into Dove and David so we're filled with gratitude that you are here ♥︎

---PROOFS: We always send a proof within 1-2 BUSINESS days unless it is a pillow with no details added (like a pillow of a Pineapple), so keep in contact with your ETSY account mail so your order isn't delayed. Or, if you checked out as a guest be sure to check your spam folder as etsy will forward the proof to the email address you provided them.

---SHIPPING DATE: The "Ship by" date may be moved at our discretion if there is no reply to the proof within 24 hrs. If no reply to the "changed shipping date" email It will be mailed without proof approval on the new shipping date as is, or refunded if we didn't have enough information to complete it. These are custom products and good communication is needed to make these special gifts happen swiftly and beautifully.

---CHANGES TO YOUR DESIGN: Please decide on the colors and minor design changes at the time of order. Some tweaking can be done but proofs are mainly to check for accuracy;)

---SIZES: We buy pillow inserts from multiple vendors that we like. Our covers fit the stated Insert (pillow form) size. So the cover is going to be a bit smaller to keep it snug to the pillow form.

Thanks for supporting small female owned business :)))

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Payment

Pay Pal and all major credit cards are accepted.

Shipping

All USA items are shipped USPS Priority Mail which include tracking. Tracking information will be sent to you on the day it's shipped. Check the shipping estimates given for each listing for current transit times. We use Priority mail in the USA which usually takes between 2-4 days in the USA.

Packages tracked by USPS showing Delivered but are missing are the post office's responsibility but please let us know right away so we can look in to it! Call your local post office or intercept your carrier asap. It's a good idea to add "signature required" in our shipping upgrades menu (found after clicking checkout) if you feel theft is a possibility. If it's lost and not stated as delivered we can put in a claim with USPS to get a refund but will ship another right out to you.

INTERNATIONAL mail is shipped USPS mail service with an option for a priority mail upgrade. It typically takes 7-14 days for standard shipping to most major cities. However, more remote destinations often take longer. We are not responsible if international orders get lost in the mail. It will need to be looked into by the receiver at their local post office.

Etsy has recently added Global Mail Service which adds tracking to mail shipped without the high cost of Priority Mail. We include this upgrade to provide tracking. This is a new service we have added as of Oct 2020.

We are not responsible for taxes & import fees and unfortunately do not have control over a package getting stuck in customs for any length of time.

More information

Last updated on May 11, 2022

Frequently asked questions

Gift wrapping and packaging

Gift notes are free just check the box "this is a gift" and a box to put your message will appear :)

As an additional purchase we provide hearts gift wrap, a blue bow and a "with love" gift card for Pillows. Gift boxes have hearts gift wrap, a red bow and a "with love" gift card. Note that Framed art can't be gift wrapped at this time. The gift wrap option is found during the checkout process.

How to customize your order

Use the personalization box as you check out to leave your information. Or, send us a note anytime.

Approving Your Proof & Shipping delays

We always send a proof within 1-2 business days if there is any customization to the main photo, so keep in contact with your ETSY account mail so your order isn't delayed. Or, if you checked out as a guest be sure to check your spam folder as etsy will forward the proof to the email address you provided them.

The "Ship by" date may be moved at our discretion 1 day or more if there is no reply to the proof within 24 hrs. If no reply to our "changed shipping date" email It will be mailed without proof approval on the new shipping date and no refunds will be given if we did what was asked. These are customized products so close communication is needed to make these special gifts happen timely and beautifully. ;)