DoveHillCottage

Original Art, Photography and Illustrations

Sevenoaks, United Kingdom · 3 Sales

DoveHillCottage

Original Art, Photography and Illustrations

Sevenoaks, United Kingdom 3 Sales On Etsy since 2010

0 out of 5 stars
(3)

DoveHillCottage is taking a short break

Loading
Jane and Linda

Contact shop owner

Jane and Linda

Reviews

No reviews in the last year

Anonymous on Jan 16, 2011

5 out of 5 stars

Beautiful necklace from a lovely seller. Well packed and delivered promptly. An efficient professional service I highly recommend. Thank you

Anonymous on Jan 12, 2011

5 out of 5 stars

so pretty:)thank you for sending so quick!

Anonymous on Jan 12, 2011

5 out of 5 stars

so pretty:)thank you for sending so quick!

Shop policies

Last updated on April 6, 2013
Welcome to Dove Hill Cottage, the Pick 'n' Mix craft store! Each item is priced individually so you can get exactly what you want, in the mix and quantity you want. You no longer have to buy packs and have lots of bits and pieces that are left over hanging around! You will also only pay once for postage & packaging on each order!

This store has been opened partly because I have just moved and (sadly) need to clear out a lot of my old craft supplies, and because I believe craft supplies should be more affordable.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is accepted via PayPal only.
Shipping
All items are dispatched within 1-3 days, after payment has been received and confirmed by PayPal. Items will be dispatched Mon - Fri, with the exception of Bank Holidays.

Postage & Packaging within the UK is £2.15.
(1st Class Recorded Signed For)

Postage & Packaging outside the UK is sent 1st Class via Airmail. Prices are as follows:
EU Countries: £2.50
Non-EU: £2.99
All Other Countries: £2.99

Please note:
I cannot be held responsible for delays in delivery once the package has been passed to the Royal Mail or for delays in delivery due to circumstances out of my control, such as postal strikes or the Christmas holiday period when delivery is always slower. Should an exceptional event occur I will inform you of this at the time of purchase or as near to it as possible.

PLEASE NOTE I AM BASED IN THE UK AND SHIPPING OVERSEAS CAN TAKE TIME TO ARRIVE. Shipping outside of the UK may take longer, up to as much as 6 weeks though it should be noted that this is not the norm - it can be incredibly quick - 2-3 working days to the rest of Europe and 3-7 working days to the US/Australia/New Zealand/Japan etc.

Please note that for overseas shipping I cannot be held responsible for packages lost in transit once packages have been passed to the Royal Mail as insurance is not available on standard shipping. However if there is a problem at any stage please do contact me and I will endeavour to rectify the problem to your satisfaction as soon as I possibly can.

I reserve the right to amend this, at my discretion, at any stage to an upgrade of recorded/special delivery (trackable) for UK orders or Airsure/International Signed For (trackable) for non UK orders at no additional expense to the customer but this will only apply on orders of a significant value e.g. over £20.00 GBP ex shipping in the UK and over £50.00 GBP to outside of the UK and this is only a guide not a given.

Please note that orders placed outside of the EU may be liable for customs duty/import taxes on delivery, this is entirely out of my control as are any delays in delivery due to customs interventions. Payment of such customs amounts are the responsibility of the person the package is addressed to.

Postal address - orders will be sent to the ship to address indicated on your Etsy order. Please ensure that this is your correct address and if there is a significant difference to your PayPal address that you contact me to confirm the correct and full postal address. I cannot be held responsible for undelivered packages due to discrepancies in Etsy to PayPal delivery addresses. Please note that your delivery, i.e. PayPal address, really should always be your Etsy address for security reasons - if it isn't please contact me.
Refunds and Exchanges
All goods will be sent very carefully packaged. However, if you find a product to be faulty, please contact me within 14 days of receipt. Please also return the item within 14 days of receipt. Once the returned item has been received a replacement or a full refund will be provided. Postage costs will also be refunded where applicable. Returns are only accepted if you return goods within 14 days of receiving them, otherwise refunds will not be granted.

PLEASE NOTE:
It is advised that you obtain the minimum of a certificate of posting from the Post Office (or overseas equivalent) as I can not be held responsible for goods lost in transit. Please note the returning customer is responsible for payment of return postage.

If a problem should arise, please contact me as soon as a problem arises and I will do my best to rectify or resolve it.
Additional policies and FAQs
I have been selling on Etsy for a few years now, mainly through my hand-crafted jewellery store Dove Hill Jewellery (https://www.etsy.com/shop/DoveHillJewellery)

All of my art & craft work can be viewed at www.janecooney.net.