downhomeamy's Shop Policies
Thanks for visiting my shop and supporting handmade!
I design, cut, print, sew and package everything
in my shop in a little studio in San Francisco, California.
I do all the silk-screening in my studio
using water based inks.
All of the prints are from my own
Since I do all the silk-screening by hand
not all prints come out exactly the same.
I recommend washing in cold and hang to dry
for the goodness of your item and the goodness
of the earth. The snack pouches are easy to wash
by hand. I wash mine while I'm doing my dishes and
hang it on the line to dry. They are also fine to throw
in the wash. You can also throw the bibs and burp cloths
in the washer and dryer. Possible 5-10% shrinkage may occur.
With water-based inks hot water and drying them on high
will fade the prints faster than if washed with cold water
and hung dry.
All fabric is washed in natural phosphate free
laundry detergent and dried before sewn.
I prefer to use only natural fabrics
but for the snack pouches I offer an option of
a polyurethane coated nylon for the lining.
I have done a lot of research on the topic
of fabric and food safety and what i've learned
is that this nylon is safe, PUL (polyurethane laminate) is not.
The coated side is the underside so it has no direct contact with food.
It still bothers me a little purchasing a non biodegradable synthetic fabric so
I also offer an organic cotton/hemp option for the lining (which is not water-proof).
Please note that with the recycled hemp/organic cotton
fabric the colour is slightly different with each batch because
it is recycled, it also has a bit of a wrinkled look.
I use mostly recycled paper products with
my packaging. Packaging is something that
I think a lot about and I try to encourage
customers to reuse my wrapping, gift bags
and envelopes. If you are a return customer
and don't need hang tags please let me know and I won't include them.
I use stock photos in my shop so you won't
receive the exact one I used in the photograph but one very similar.
Please remember that colours may appear slightly different
on different monitors. If you have a question about the colour of a print or fabric
just let me know.
All original designs, patterns, illustrations and prints done by down home amy.
Copyright © 2015 down home amy
I except Visa, Debit, Etsy gift cards and Paypal.
All orders are shipped USPS first class mail. US orders include tracking numbers. Unfortunately International orders don't include a tracking number or insurance.
Estimated shipping times:
Within the US: 2-5 business days
To Canada: 7-10 business days
Internationally: anywhere from 3-6 weeks.
Usually shipping is pretty quick within north america, unfortunately there is nothing I can do if your order is held at customs.
If your shipping costs end up being less I will let you know and reimburse your Pay pal account or VIsa. If you need faster shipping I can also set up custom listings with express post prices.
Please let me know if you are sending it to someone as a gift. I would be happy to include a little personalized gift card.
Once purchase is placed I will convo you within 24 hours with an exact shipping date and confirmation of shipping address.
Refunds and Exchanges
I want you to be 100% satisfied with your down home amy purchase and if for any reason you are not pleased don't hesitate to let me know through convo or email.
Additional Policies and FAQs
If there is a design that's sold out that you are interested in just send me a convo and i'll let you know if i can make one for you and set up a custom listing.
Last Updated February 11, 2015