dragonflydivas321's Shop Policies
Welcome to Dragonfly Divas' Etsy shop! Take a look around, and if you don't see exactly what you are looking for, convo me so we can make it happen!
Our frames are Shabby Chic and So Unique!
Frames can be made in any style you see with any color combination of your choice.
Everything you see in the shop is ready to ship, unless otherwise stated.
Payments are accepted by pay-pal, or credit cards.
All orders will mail out no later than 3 days from purchase, excluding special orders which will be discussed with the buyer. A tracking number will be provided when shipping is processed.
Refunds and Exchanges
If you have any issues with one of our products, we are glad to offer you a store credit once we receive the item back in it's original condition by mail ( your postage expense).
To receive a store credit, it is your responsibility to contact us IMMEDIATELY upon receiving the item with any concerns.
ALL mailed items should be checked before the mail carrier leaves. If the item is damaged upon receiving, you must let the carrier know IMMEDIATELY. If damage is due to carrier negligence you should make a claim with carrier.
Additional Policies and FAQs
Custom orders usually take between 4-6 weeks for delivery, depending upon item.
Last Updated December 18, 2012