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Shop policies

Last updated on March 11, 2011
Welcome to my corner of gemstone wearable art! Please feel free to browse and email if you have any questions. You will find that most of my pieces are one of a kind. I use only the best semi-precious gemstones or unique glass pieces along with either sterling silver or gold filled findings and chains to make each an heirloom piece. I love to work with a variety of colored and shaped stones. I put my all into each piece, you can trust my workmanship and be proud to wear my wearable art. I'm a member of SRAJD #0699 (www.SRAJD.com)and chainmaillers guild team http://chainmaillersguild.blogspot.com/

Direct email- sharleen [!at] dragonflygems.com

Accepted payment methods

Returns and exchanges
Return Policy

We want each customer to be happy and 100% satisfied with their purchase. Items come with a 30 day warrantee. If an item breaks please contact me for an RJA# (return jewelry authorization) before shipping the item back for repair. I will refund your cost for shipping it back up to a reasonable amount.

If you are not completely happy and satisfied with an item you may return it within 5 days of receipt. You need to contact me first to get an RJA# (return jewelry authorization) in order to return it. Refund will be for the item only not including shipping and will be given once item is returned in original packaging and same condition as received. Return postage is the responsibility of the buyer. Refund will be given in the same form as payment received. There are no refunds on custom orders, only a store credit will be given that must be used within 6 months or forfeited. No refund will be given if you do not contact me first.

I accept Visa, Mastercard, American Express, Discover and e-checks via PayPal, no money orders or personal checks. All payments are expected within 3 days unless prior arrangements have been made.

If you don't have a paypal account and want to pay using a credit card (Visa, MasterCard, American Express or Discover)just select "other" as the form of payment and put a note in the "message from buyer" that you want to use a credit card. You must be sure to provide a valid email address where I can send a Paypal invoice. You don't have to have a Paypal account to pay, when you receive the email just click the link to pay in the email and at the bottom is a link to pay by CC. Just follow the steps to enter your credit card number. Thank you.

If you have a discount code or coupon, please select *Other* at checkout for your payment method and put the code # in message to seller, and I will send you a customized invoice. *Note: discount codes or coupons do not apply to items already on sale, clearance items or shipping.

Note** If paying by Paypal I only ship to the verified Paypal address so please make sure this matches your current address before paying.

I ship worldwide! In the U.S. by First Class or Priority Mail, and for International buyers by Airmail Letter Post if available in your country. All items come boxed unless stated in listing.

******Note: discount codes or coupons do not apply to shipping. When I run a sale that does not apply to shipping unless I'm offering free shipping.

Any customs fees, tariffs or duties are the responsibility of the buyer. I am not able to do anything if your package is held up in customs. Please allow time for such possibilities when ordering.

Note** If paying by Paypal I only ship to the verified Paypal address so please make sure this matches your current address before paying.
Additional policies and FAQs
Is it a Gift? Just let me know their name and address in notes to seller, I will be more then happy to ship directly to them at no additional cost. (USA & Canada addresses only) All gifts are boxed. I will even add a card and personal note from you if you would like.