Announcement
If you require something custom, please feel free to drop me a note and we can discuss what kind of timeline I feel capable of producing your item on.
Due to the COVID-19 pandemic, please be aware that once an item is shipped out, there may be delays that I have no control over - particularly on international orders.
Announcement
If you require something custom, please feel free to drop me a note and we can discuss what kind of timeline I feel capable of producing your item on.
Due to the COVID-19 pandemic, please be aware that once an item is shipped out, there may be delays that I have no control over - particularly on international orders.
Items
Reviews
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Spinny on Apr 7, 2022
5 out of 5 starsLooks great, fits great! Very thin and light, but still kept its shape and stayed on even after a huge bowl of ramen, haha!
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Ani on Feb 4, 2022
5 out of 5 starsI absolutely love this base. I told the seller to make horns and nostrils for the base. And it looks so beautiful! I was also surprised how light the base is but it is very easy to carry
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alright1111 on Feb 11, 2021
5 out of 5 starsPerfect! Second time buying from dragon and I’m yet again impressed! Highly recommend x)
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Zak Strauss on Nov 18, 2020
5 out of 5 starsQuick shipping. Item exactly as pictured. Great Quality. Thank you!
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Joey on Nov 11, 2020
5 out of 5 starsI've gotten a few bases from this maker and I'm never disappointed- Completion is always pretty quick and I absolutely adore their work
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Shop policies
Dragonfyre Dawn Studios on Etsy is run by myself and I make most of the items, though sometimes there are items that are collaborations between myself and my husband.
If you still have questions after reading my policies, please feel free to contact me!
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Payment
Payment is by Paypal or via Direct Checkout. I do not accept any other forms of payment.
Cancellations on custom work will not receive a full refund. A partial refund will be given if the work is started but not yet complete. The money retained will cover fair compensation for the work already done, as determined by me based on the labour and materials already invested in the piece. I reserve the right to cancel the transaction and give a partial refund based on the same criteria if the buyer proves to be difficult to work with or falls out of contact for an extended period of time. Any partially completed work will be sent to the buyer, as-is, provided they cover the shipping costs.
Shipping
Delivery Confirmation is included in the shipping price for all shipments within the US. International shipments often include tracking but it may not be fully tracked once it leaves the US.
If you are purchasing multiple items, you may receive a free upgrade to Priority and a partial shipping fee refund if I can fit all your items in a flat rate Priority box.
Please be aware that if you are ordering from out of the United States that there may be duty fees associated with your item crossing the border. These fees are not my doing and are the responsibility of the buyer. Please be familiar with your country's policies before ordering.
Please be aware that shipping may at times be delayed for a few days. I ship orders at least once a week, so that is the greatest delay you should experience for pre-made items.
Additional policies and FAQs
The copyrights to commissioned artwork remain with me, which means I alone have the right to make prints or publish the image (for profit or otherwise). Fees can be negotiated and a contract stating the terms written up if the commissioner doesn't want their piece to be made into prints or other format, but I will always reserve the right to display the piece online and as part of my professional portfolio. If the commissioner wishes to make a "no prints" agreement or any other form of agreement regarding copyrights, the agreement must be made before the piece in question is started.