Original Illustrated cloth books, prints, greetings.

Cazenovia, New York

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Joanne Gilbert

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Joanne Gilbert


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Shop policies

Last updated on May 10, 2022

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I take pride in designing something that will become a part of your personal memories. I make every item with care in a clean home studio. Custom designs take time and I will make every effort to complete your items in a timely fashion and let you know when your order will ship. Normally this is between 2-7 business days.
I retain the rights and copyright to all artwork which cannot be reproduced without my permission.

Accepted payment methods

Returns and exchanges
I confirm all custom details by your email address. Make sure it is up to date in your Etsy order profile.

Quality and accuracy of your order is my top priority. If anything is not as promised, let me know and I will make it right. Your custom book or custom print is one of a kind and therefore cannot be returned after you confirm your order details. I do appreciate all feedback at any time.
Payment is expected when you place your order.*
You may use PayPal for safety with any major credit card even if you do not have a Pay Pal account.
Personal checks and money orders may be mailed to my address provided during check out.

*Good business practice requires that an unconfirmed order with non-payment after 3 days will be canceled with email notification.

Alas, NY State residents only must add 8% sales tax.
I will ship to your Etsy address unless you instruct me otherwise.
I normally ship at actual rates + materials cost using 1st Class US Postal Service w/delivery tracking. (Normal delivery is 2-5 business days in 48 states.) International Mail is first class and usually arrives in 10 days but can take up to 30 days.I am not responsible for any customs charges at destination address.

I ship Priority Mail during holidays and for delicate items.If you want insurance or upgraded shipping please let me know and I will adjust your invoice for actual cost.

Multiple items if shipped to same address without additional packaging, will be added at minimal cost.(See each item's rate.)

I encourage customers outside the US to contact me for a prompt shipping quote based on pkg. weight. My listed shipping cost is approximate and may be adjusted by country destination..
Important: The international buyer is responsible for all customs fees, duties, and import charges that are levied at the time of delivery.
For questions link to http://www.sloanefox.freeserve.co.uk/importukduty.htm
Additional policies and FAQs
Want books or note cards for a crowd? Feel free to contact me with special projects or custom requests.

My illustrations are not to be reproduced without permission. I do welcome inquiries from wholesalers regarding illustrated alphabets or other projects.