Dream Tree Design

14 Sales


Dream Tree Design

14 Sales On Etsy since 2011

0 out of 5 stars (5)

DreamTreeDesign is taking a short break

Nicole Brown

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Nicole Brown


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Shop policies

Last updated on February 5, 2011
Welcome to Dream Tree Design!

Email: Nicole [at] Dream-Tree-Design.com

Accepted payment methods

Returns and exchanges
{ Cancellation Policy }

The $100 deposit for custom stationery is non-refundable once your proofs have been designed. You can still cancel your order at any point after that, but the $100 deposit will not be refunded.

Orders cannot be cancelled once printing has started.

{ Refunds and Exchanges }
Due to the custom nature of wedding invitations, returns and exchanges are not accepted.

We are not responsible for misspellings in approved proofs, so be sure to check your proofs over carefully for spellings, punctuation, capitalization and grammar.

Returns based on color are not accepted. All computer monitors are different, so your printed stationery may not match what you see on your monitor. While color may not always be an exact match, keep in mind that we always make sure each order looks beautiful and that the color is pleasing!

We carefully check each order prior to shipping, but if there is a problem with your order please let us know as soon as possible and we will gladly fix it for you!
{ Custom Stationery Deposit }

A $100 deposit is required for custom stationery. This deposit is required for your first set of proofs and will apply to your order total. Once we have designed your proofs the deposit cannot be refunded.

Full payment on your order is required before printing begins. The balance will be due after proof approval and before printing.

We accept PayPal only.
Printing: Printing takes 5-7 business days, your order will ship when printing is completed.

Shipping: Custom stationery ships via Priority Mail which will arrive within 2-3 days in the US and 6-10 days internationally after printing.
Additional policies and FAQs
{ Proofing Process }

Your order includes 3 rounds of proofs. The first round of proofs will be emailed to you after you have submitted your wording. You may request changes two additional times. Each set of proofs after the initial 3 sets will be $25.

What's included in the proofing process?

• Personalization of your wording
• Color changes

What's NOT included in the proofing process?

• Font changes
• Major layout changes
• Custom logos not already shown on the design or graphics changes

{ Font Changes }

Font changes are not included in the proofing process but can be accommodated on select designs for a $25 design fee. Some invitations, where the design is based around the font, cannot be changed.

When submitting custom colors, we ask that you provide an image of the colors you want. This could be a picture of a bridesmaid dress, or an actual swatch JPG.