DianaSudyka

Illustration

On Etsy since 2007

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Buyers bought gifts from this shop and gave them 5-star reviews!

DianaSudyka

Illustration

2,009 Sales

Announcement    6/29/2020 COVID-19 UPDATES: PLEASE READ BEFORE ORDERING
I package and ship all orders within 3-5 business days, and hand deliver to the USPS. However, while most shipments during this time have arrived within the normal USPS delivery time frame, there have been some exceptions, mainly larger prints that have to be shipped in tubes. This has been the result of reduced staffing at USPS sorting facilities due to COVID and cuts in funding. A package that has to be scanned in by hand (tube) may lay in wait at a sorting facility for 1-3 weeks before showing up in the tracking system, and moving on to its final destination. All packages have eventually been delivered, though.

I am asking customers to wait 4 weeks from the shipping date to officially consider a package missing, and to qualify for a refund. Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.

Support the USPS!

Thank you for reading, and be well!

Find more of my work here: http://dianasudyka.com

All items in this shop are © 2007-2020 Diana Sudyka

Announcement

Last updated on Aug 18, 2020

6/29/2020 COVID-19 UPDATES: PLEASE READ BEFORE ORDERING
I package and ship all orders within 3-5 business days, and hand deliver to the USPS. However, while most shipments during this time have arrived within the normal USPS delivery time frame, there have been some exceptions, mainly larger prints that have to be shipped in tubes. This has been the result of reduced staffing at USPS sorting facilities due to COVID and cuts in funding. A package that has to be scanned in by hand (tube) may lay in wait at a sorting facility for 1-3 weeks before showing up in the tracking system, and moving on to its final destination. All packages have eventually been delivered, though.

I am asking customers to wait 4 weeks from the shipping date to officially consider a package missing, and to qualify for a refund. Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.

Support the USPS!

Thank you for reading, and be well!

Find more of my work here: http://dianasudyka.com

All items in this shop are © 2007-2020 Diana Sudyka

Items

 

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Diana Sudyka

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Diana Sudyka

Reviews

Average item review
5 out of 5 stars
(591)
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quality 39 shipping 112 customer service 32

Shop policies

Last updated on June 26, 2020
I am a Chicago area illustrator of books, and this is my Etsy shop. Most things here are hight quality archival inkjet prints of my gouache paintings. More samples of my work can always be found at www.dianasudyka.com

6/29/2020 COVID-19 UPDATES: PLEASE READ BEFORE ORDERING

I package and ship all orders within 3-5 business days, and hand deliver to the USPS. However, while most shipments during this time have arrived within the normal USPS delivery time frame, there have been some exceptions. There are various factors that have been at play, including reduced staffing at USPS sorting facilities due to COVID and resulting staff shortages. There have been a few cases when a package is not properly scanned in by a USPS official and won't show up in the tracking system until much later. This does NOT mean the package was not shipped.

As it is an evolving situation I cannot control when a shipment may have delayed delivery. As a result, I am asking customers to wait 3 weeks from the shipping date to officially consider a package missing, and to qualify for a refund.

Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.

Thank you for reading, and be well!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Everything in the shop is paper, and paper is fragile. Prints and paintings are packed very carefully while minimally using materials to keeping shipping costs down. Every once in awhile an order may get a bit dinged up in its journey to you. If you have received something that looks like it has been damaged in transit, please contact me immediately, and send a photo of the damaged item. I will send a replacement.

Because all items in the shop are paper, unless an item has been damaged, returns are not offered.
Payment
PAYMENT METHODS:

- I accept all payment via Paypal and Etsy Payments.
Shipping
6/29/2020 COVID-19 UPDATES: PLEASE READ BEFORE ORDERING

I package and ship all orders within 3-5 business days, and hand deliver to the USPS. However, while most shipments during this time have arrived within the normal USPS delivery time frame, there have been some exceptions. There are various factors that have been at play, including reduced staffing at USPS sorting facilities due to COVID and resulting staff shortages. There have been a few cases when a package is not properly scanned in by a USPS official and won't show up in the tracking system until much later. This does NOT mean the package was not shipped.

As it is an evolving situation I cannot control when a shipment may have delayed delivery. As a result, I am asking customers to wait 3 weeks from the shipping date to officially consider a package missing, and to qualify for a refund.

Default shipping for all US orders is USPS Priority, and for international it is First Class International. If you wish to ship via another service such as UPS or FedEx you may contact me and I am happy to provide an estimate.

Thank you for reading, and be well!

STANDARD SHIPPING:

- Orders are shipped within 3-5 business days of receiving payment.
- Orders for giclees are shipped flat, unless they are 12 x 16 inches or larger. In this case they are shipped rolled in a kraft tube.
- Domestic orders are shipped USPS Priority. PLEASE NOTE: As of 2016, USPS no longer guarantees items arriving within 2 -3 days for Priority. For the most part this has not been an issue, but sometimes I have noted it can take up to 7 days for an item to arrive. I do my best to track and update customers when this dos happen.


INTERNATIONAL ORDERS:

-Default shipping method for international orders is first class international. Please note that while this is the most economical method, and reliable, it is has very limited tracking. Orders will typically take up to 5 to 10 business days to arrive. If, however, you do not receive your item after 14 business days, please contact for assistance. Seller is not responsible for lost, or stolen packages or any customs fees that may be incurred in destination country, nor can seller offer assistance if contacted regarding missing shipments after 1 month from date of purchase.

-If you wish to upgrade to a trackable international shipping method, please contact for a price quote.

EXPEDITED SHIPPING:

-If expedited shipping is needed please contact me, and I will be happy to make
arrangements.

SHIPPING ADDRESS AND STATUS:

Please make sure that shipping address on order is current. If it is not your preferred shipping address, please convo me asap with the preferred address.

Shipping labels and confirmation emails with tracking are made through Endicia, and not Etsy's shipping interface. After you place an order here, you will receive a confirmation email with the tracking number in 2 to 4 business days. Please do not refer to the Etsy "purchases and reviews" page on your Etsy account as that will not reflect accurately whether or not your print has shipped.

GIFTS:

If your order is a gift for someone, please make sure that you provide their address, and if you would like me to include a handwritten note, please include that in the notes section your order.